Quality Team Lead

JCB India Ltd.

0 years

0 Lacs

jaipur rajasthan india

Posted:1 day ago| Platform:

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Skills Required

export connect escalation analysis hydraulics electrical reliability audit effectiveness monitoring data risk assessment

Work Mode

On-site

Job Type

Full Time

Job Description

Role : Customer/Field Quality Team Lead (Domestic & Export Market)

Position : Assistant Manager/Deputy Manager

Years of Experience : B.Tech (8-12), Diploma (10-16) Stream : Mechanical Engg /Electrical Engg

Job Description :

Understanding product issues & defining problem statement
Dealer/Customer Connect : Domestic & Export Market
Scrutinise daily claims/tech webs, Initial Investigation & escalation o Field & Supplier visits for analysis : Hydraulics/Electrical Troubleshooting
Root Cause Analysis, Driving Reliability Improvement Projects
Process/Product Audit o Driving Warranty cost reduction projects o Closure effectiveness monitoring o Warranty part attribution (ASD) & Supplier Cost recovery
Warranty data analysis, Daily/Weekly/Monthly MIS generation; Early Warning Signals o Warranty Prediction o QASI / IMS document updating
New Product Launch : Risk Assessment / Carry-over issue resolution

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