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Teleperformance (TP)
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Quality Team Lead

Quality Team Lead

Teleperformance (TP)

1 - 2 years

|

4 - 5 Lacs

goregaon mumbai (all areas)

Posted:23 hours ago| Platform:

Apply

Skills Required

team handling call calibration team leading 7qc qc tools call audit

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Conduct call audits to ensure quality standards are met.
Lead by example and set high expectations for self and team.
Handle team performance, provide feedback, and coach team members.
Ensure effective communication among team members through regular meetings and updates.
Identify areas of improvement and implement process changes to enhance overall performance.
Candidate can share your cv @ shamina.sayyed@teleperformancedibs.com

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