293 7Qc Jobs

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learningNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Ability to work well in a teamAdaptable and flexibleCommitment to qualityWritten and verbal communicationAgility for quick learningNA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Vertiv Group Corp is looking for Supplier Quality Management Senior Analyst to join our dynamic team and embark on a rewarding career journey. The Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights Utilize statistical and data visualization tools to present findings in a clear and concise manner Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide analytical support for strategic initiatives Develop and maintain models to support forecasting, budgeting, and other planning processes Reporting and Dashboards:Design and create comprehensive reports and dashboards to track key performance indicators (KPIs) and metrics Automate reporting processes to improve efficiency and accuracy Trend Analysis:Identify trends and patterns in data to help anticipate opportunities and challenges Provide insights on market trends, competitor analysis, and industry benchmarks Decision Support:Assist senior management in making informed decisions by providing data-driven recommendations Evaluate the impact of proposed strategies on business outcomes Process Improvement:Identify areas for process improvement and efficiency gains based on data analysis Collaborate with teams to implement changes and measure the impact

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: You will be joining the Android Wi-Fi framework/applications team, working on design, development and debugging software features on Qualcomm Android platforms. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. - 3-5 years of experience - Strong understanding of Android Core/W-Fi AOSP, Android Upgrades, xTS issues and AOSP code customization. Good hands-on experience of Java, C++ and C. Proven ability to develop and debug Android W-Fi applications and enhance Android Wi-Fi framework is highly desired. Good working knowledge/understanding of Wireless Applications and Wi-Fi daemons like wpa_supplicant/hostapd, Connectivity Manager etc - Proven ability and interest in debugging complex embedded software systems. Excellent written and verbal communication skills, with an ability to collaboratively work with varied teams in a dynamic, multi-tasked environment - Prior experience with Android and/or Qualcomm MSM software platforms is a plus. Strong ability to solve problems in a non-linear fashion.

Greetings from Infosys BPM Ltd., We are looking to hire a Quality Analyst at Mangaluru, Karnataka, please find the below job description for your reference and apply if interested. Job Role: Quality Analyst Work Location: Mangaluru (work from office) Education Qualification: Full-time graduation / Post graduation Experience required: At least 4 years of experience in Quality Assurance and Process Improvements Job Description: Good experience & knowledge in Quality management Systems, Process Improvement, Service Delivery Quality Management Systems. Good working knowledge of Quality Control and Quality Assurance methodologies Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis (FMEA), Lean methodologies Experience on Quality Assurance practices leading Stable and predictable process performance Experience in leveraging industry leading Quality audit platforms Ability to analyze complex data and share key process. Lean and Six Sigma concepts understanding Good communication skills Regards, Infosys BPM Talent Acquisition Team

Role & responsibilities Act as a project leader for specific engineering projects , ensuring timely execution and alignment with strategic goals. Develop and manage detailed project plans , coordinating with cross-functional teams to meet milestones. Design new or improved manufacturing processes , ensuring efficiency, cost-effectiveness, and quality compliance. Create and maintain comprehensive process documentation , including work instructions, SOPs, and process flow charts. Evaluate the feasibility of new parts , considering design, materials, tooling, and manufacturability. Coordinate and secure customer approvals for new processes, parts, and production changes. Support and facilitate customer audits , ensuring compliance with standards and requirements. Plan and conduct new trials , establishing and optimizing process settings to ensure smooth ramp-up to mass production. Lead the planning of process engineering activities , aligning resources, schedules, and support functions. Conduct training programs for production personnel on new parts, processes, and technologies. Provide technical training and mentoring to process engineering team members, fostering continuous improvement and skill development. Finalize process documents , ensuring accuracy, standardization, and accessibility for all relevant stakeholders Preferred candidate profile

Job Summary Position is in Bangalore, Hands on Experience in Handling Production, Process Knowledge and Automobile industry experience with MNC culture exposure. Functional Competencies Strong leadership skills and potential to grow to bigger position Good English written and spoken communication and interpersonal skills, Good understanding and experience in lean production and world class manufacturing skills Knowledge of Local language (Kannada), Hindi & Tamil is desirable Education Diploma 08 to 12 Yrs. Experience, BE 5 to 8Yrs Experience. Mechanical/Automobile Additional education or training in Safety Previous Experience Minimum of 4 -6 yrs. of increasingly responsible production management experience. Experience in handling assembling process industry and ability to visualize and trouble shoot process related problems. Experience in multi-product, multi customer environment is must for this position Other Hands on Independently handling Experience Should be flexible for working in shifts Should be flexible to work for 6 days a week

We are looking for Quality analyst Salary package upto 4.8lpa Need Customer service relevant on paper experience Telephonic interview Good English speaking skills, Should have knowledge of Qc tools and parameters. Interested call HR Salman 7666535407

Roles and Responsibilities Conduct quality audits, inspections, and reviews to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis (RCA) and implement corrective actions using tools like Poka Yoke, Capa, and Kaizen. Develop and maintain documentation related to quality control processes, including procedures, checklists, and reports. Collaborate with cross-functional teams to resolve issues related to product defects or non-conformities. Desired Candidate Profile 3-8 years of experience in a manufacturing environment with expertise in 7QC, 5S, IPQA/IPQC, IATF 16949:2016 certification. Strong understanding of QC tools such as Vernier caliper, Micrometer, Height gauge; rejection analysis; reject handling process. Proficiency in MS Office applications for document preparation and record-keeping. Regards Aadhya Agrawal 8439753001

Description As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference Whether in the design and safety of new generations of cars, trucks, and planes or optimizing advanced medical equipment and consumer products, VPGs deep engineering expertise makes the world safer, smarter, and more productive We are seeking a highly motivated Quality Senior Engineer to join our Quality team on a full-time basis Major Responsibilities & Accountabilities Lead the team in new product development and translocation model qualification, ensuring timely customer PPAP (Production Part Approval Process) approval Proactively coordinate and participate in meetings with the R&D team and OEM customers to define and establish product and process specifications during the development phase Conduct new layout audits and perform troubleshooting analysis using quality tools and statistical techniques; implement robust Root Cause and Corrective Action (RCCA) measures to reduce scrap costs in the respective production cells Lead quality initiatives within the respective production cells, validating quality objectives and monitoring results to ensure compliance and continuous improvement Ensure compliance with IPC 610 and IPC 620 standards to maintain high product quality, with a specific focus on soldering, assembly, and associated processes Enhance customer satisfaction by delivering zero-defect products and ensuring timely resolution and closure of customer claims Drive continuous improvement initiatives aligned with Integrated Quality Management Systems (IATF & ISO),and ensure readiness for customer and internal audits Specialized in failure analysis of PCBA and electronic products, leveraging technical expertise to identify root causes and implement corrective actions Critical Skills & Attributes Soft Skills Teamwork & Collaboration Driving the team for results Ontime escalation for failure Communication Problem Solving and critical thinking Adaptability & flexibility Essential Competencies 8D Knowledge People Handling Failure analysis capability Customer handling Audit Knowledge EMS Product knowledge ISO 9001:2015 & IATF Knowledge IPC certification Expertise in soldering Good To Have Competencies Six Sigma Green Belt DOE IATF 16949 Certified Internal Auditor PCBA & Components Knowledge Technical Competencies NPD (APQP methodology) DFMEA & PFMEA SPC MSA 7QC Tools Control plan PPAP Expertise in soldering SMT Process Requirements Academic/Professional Education: E / B Relevant Experience 12+ years of experience in Handling NPD QA & Customer complaints Analysis Benefits Best In Industry Show more Show less

Job description: Immediate Openings for Quality Analyst Kannada) _Chennai Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Shifts timings Should be ready to work in flexible shifts, Rotating Day and Night Week Off 5 days working, 2 days rotational off Interested candidates reach out to: Nandhini A - 7358342513, NandhiniA1@hexaware.com

Job Summary: We are seeking a detail-oriented and experienced Quality Call Analyst to monitor and evaluate inbound and outbound calls to ensure quality standards are met. The ideal candidate will have a strong understanding of call center operations, excellent analytical skills, and a passion for enhancing customer experience through process improvement and agent coaching. Key Responsibilities: Monitor live and recorded calls to evaluate customer service performance based on quality guidelines. Identify trends, gaps, and opportunities for performance improvement. Provide structured feedback and coaching recommendations to agents and team leaders. Maintain and update QA scorecards and evaluation forms. Collaborate with training and operations teams to ensure compliance with company policies and procedures. Generate regular reports on quality scores, trends, and compliance metrics. Participate in calibration sessions to align evaluation standards across teams. Recommend process improvements to enhance service quality and customer satisfaction Requirements: Experience in quality monitoring for voice and non-voice (email/chat) processes. Certification in Quality Assurance (e.g., Six Sigma Yellow Belt, COPC) is a plus. 13 years of experience as a Quality Analyst or in a similar QA role in a call center or BPO. Strong knowledge of customer service metrics, KPIs, and QA tools. Excellent listening and analytical skills. Strong verbal and written communication skills. Proficiency in using call monitoring systems, CRM, and reporting tools (e.g., NICE, Five9, Salesforce, Excel). Ability to handle sensitive and confidential information.

Mandatory skills -Relevant work experience: 8+ years Hands-on experience in Allegro/AltiumVery strong high speed and multilayer layout skills including multi layer stack up design, differential pair, impedance control, matched delay, etc Sound knowledge of electrical electronic components Surface Mount through Hole Very good knowledge of IPC Standards like IPC2221A, IPC-SM-782 and IPC 7351, UL and MIL standards experience in creation and validation of footprints, PCB library management and performs layout design Good knowledge of PCB design guidelines for EMI EMC aspects, some exposure on hardware testing

1. To prepare and update work instructions for the products. 2. FMEA & Control Plan document Preparation for the Products being handled. 3. Daily monitor the Yield trends & Performances. 4. Drive CFT for the internal and Customer failures 5. Review customer documents, drawings and specifications to incorporate in internal procedure 6. To prepare the Customer Weekly/Monthly Reports. 7. Preparation of CoC / CoA and release of shipment. 8. Preparation of FAR 9. Conduct process audit , ESD audit to Comply to QMS / Product requirements 10. DHR (Device History Record) preparation, coordination and release 11. Monitor and support the NCMR & RMA process

Customer Quality Assurance Engineer - knowledge of testing electrical machines as per IS standards Coordinate activities in process inspection final inspection & testing Handle Customer Inspections independently Update in PPAP WI in-house checks OPL Required Candidate profile Preferred Age: 28 to 40 years Experience in Electrical Equipment Manufacturing Industry as a Customer Quality Assurance Engineer Quality Audit Customer PPAP Preparation, Approval & Sign off

Key Requirements: Location: Shillong Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at least 2 - 4 projects Client Interaction Should be comfortable to work in rotational shift BPO sector experience Job Responsibilities 1. Client interactions 2. Manage and develop improvement plans in liaison with other department(s) 3. Effective resource utilization 4. Meeting & exceeding defined KPIs 5. Able to motivate team members. 6. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 7. Assures effective process and policy mechanisms are in place 8. Develops and assures compliance with the Service Level Agreements between internal and external customers 9. Assures confidentiality and integrity of data 10. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 11. To oversee risk management activities across the Program 12. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 13. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 14. Ensure audits like contractual, compliance (BGC, access management) are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification : Graduate & above (Any Discipline) Certification / Trainings if any: Green belt certified

Must to have experience Quality Tools as like six sigma , 7QC Tools , DOE, Fault tree analysis IATF 16949 QMS system , AIAG Core tools – APQP/PPAP/MSE/SPC /FMEA. In process Quality , Customer Quality and Vendor Quality.

Role & responsibilities POSITION SUMMARY: This position is responsible for controlling the Quality of Game Change Solars products and its subassemblies, manufactured in India. Position is responsible for actively driving the quality control processes with suppliers and vendors of Game Change Solar India. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Carry out inspections of Magni (Zinc-Aluminium) coated fasteners. 2) In Quality Engineer position, take the defined responsibility of Raw material, In-process, Out-going quality, a) Execution of Quality Plans of GCS India b) perform, attend or witness the quality inspections at suppliers place as defined by quality manager c) Quality Resource control: Plan, monitor and get work done from TPI, measurement systems, equipments, tools and fixturesto execute quality plans. d) Drive process improvements & Implement Quality tools. 3) Analyze quality issues, do root cause analysis and plan ICA, PCA and report it out (Trouble shoot quality related issues and develop sustainable actions & ensure implementation) 4) Interact with international/local suppliers, labs etc directly on quality issues 5) Prepare and/or approve Quality documentations like FAI, PDI, MDCC help for speedy quality clearances 6) Help the reporting manager to decide on the inspection and testing parameters, resources and methods 7) Do continuous Quality improvement through 8D, 7QC, MSA and SPC tools, CP CPk studies. 8) Bring continuousfocus on problem solving and improving process controls 9) Implement product & process audits - Navigate the quality audits with team, identify NCs and closure of the open-ended elements 10) Train the Inspectors and operators on Quality extend training support to suppliers 11) Learn industry best practices, identify the opportunities for improvements and implement it in own area 12) Manage team of TPI, inspectors, train them and help achieve their quality performance and objectives 13) Get involved in Daily Management and proactively reduce the risk to Quality & Delivery by working on resolving potential issues with along cross functional teams. FUNCTIONAL COMPETENCIES: 1) Ability to understand drawings and execute inspection methodology and preparation of quality documents. 2) Sound knowledge of Quality standards like ASTM, 8D method, FMEA techniques, 7 QC tools, SPC, MSA, etc 3) Implementing error-proofing techniques- Pokayoke 5) Data Collection and basic analytical skills Preferred candidate profile 1) B.E. with 5+ years of Mechanical/Production engineering, Min. 3 years of experience in inspection of Fasteners and Solar PV Structure QA and QC is mandatory. 2) Experience in Rolling, Sheet metal working, Assembly, Manufacturing, Machining and Galvanization, etc - preferably from industry which makes Steel/Structural mechanical products (Module mounting structure, electrical towers, etc) will be an added advantage

Knowledge of IATF Documentation Knowledge of PPAP, APQP, SPC, 7QC, FMEA Documentation, and DR. Knowledge of Product Audit & Process Audit. Knowledge & actual work on the Quality Control Plan. Customer Audit Facing. Knowledge of SIR Co-ordination with Customer (Bajaj) Candidate Profile : - Development Engineer - Plastic injection molding , Good Handling MS-Excel & Power Point Presentation, Good communication skills, Experience in plastic molding Education : - BE Mechanical/Polymer / Post diploma in plastic/DME

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regular performance reports for sales team managers, highlighting areas for training or improvement. Compliance and Process Improvement Key skills & Qualification: Experience: Prior experience in a call center, sales, or quality assurance role preferred. Familiarity with sales processes and understanding of sales goals and KPls. Analytical Skills: Strong attention to detail, with the ability to identify trends, patterns, and areas for improvement in sales calls. Ability to analyze data and create actionable insights for sales teams. Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Problem-Solving: Strong problem-solving skills to identify root causes of performance issues and suggest improvements. Technical Proficiency: Familiarity with call monitoring software, CRM systems, and Microsoft Office Suite (Excel, Word, etc.)

Preferred Automotive lighting only. Expertise in Problem Solving Techniques like 7QC Tools, Audits, Why-Why analysis. • Proficient in analysing Processes, identifying improvement areas and implementing techniques for reduction of rejection level, rework and consumption of resources. • Awareness of PPAP, SPC, MSA, FMEA, CP, SOP, PFD, 8D, SAP. • Conversant with Poka-yoke & Kaizen implementation. • Expertise in handling measuring instruments like Vernier calliper, micrometre, Height gauge, filler gauge, Profile projector, lux meter, Melt flow index, Pin gauge, Dust count meter, Temperature Traveling Record(TTR), STEP Test, Microprosity Test, Plating Thickness, Cass Chamber, Impact tester, Adhesive test (Cross cut test), Checking fixture measurement, Flush gauge, Water bath tab, Thermal Test, Environment chambers. Role & responsibilities Project Kick Off / Project Co-ordination. • RFQ study received fromthecustomer. • Project Planning withAgile methodologies & APQP methodologies. • ScrumMeeting and weekly project review meeting with cross-functional team(CFT). • Product Costing. • To maintain the approval budget amount during development stages. • Drawing and customer requirement Study with CFT. • Project Planning and Scheduling and Involvement in documentation APQP, PPAP, and PFMEA. • Framing of RFQ, comparing Vendors, and finalization of Vendors for the new product development. • Initial layout study for discussion with customer & internal team. • Responsiblefor modification and improvement online. • Follow-up fromthesupplier regarding newly developed manufacturing child parts. • Visited supplier for parts manufacturing status. • Responsible for handling cross-functional teams. • Responsible for process parameters validation. • Responsible for handing over theproject to production. • Involve in audits (IATF16949:2016 and Customer System and Process Audits)

Role & responsibilities Verify Q cost file for correctness like Cost, Quantity, Commodity, Supplier, Project, etc., -Update the QM cost data in excel file -Update the cost in monthly report and SQPC -Initiate FNS in Nexus. -Monitoring the recovery cost from supplier. -Follow up supplier rejection movement and replacement -Ensure the replacement material to customer during complaints on time. Qualification - Dip/BE -Mechanical Preferred candidate profile Attractive salary & other benefits .cab facility available .rotational shifts

Roles and Responsibilities Monitor calls using 7QC tools to ensure adherence to quality standards. Conduct call audits to identify areas of improvement in customer service quality. Perform root cause analysis on issues identified during call monitoring and implement corrective actions. Develop and maintain documentation for quality control processes. Collaborate with team members to improve overall process efficiency and effectiveness.

Career Area: Human Resources : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Total Rewards Partner _ to join our Financial Systems- Total Rewards Team This role will be based out of Bangalore-Whitefield office Caterpillar is seeking to enhance our Global Compensation team by introducing a new Total Rewards Partner to support our worldwide workforce. This role, based in Bangalore, India, presents a unique opportunity to positively influence the lives of Caterpillar employees, leaders, and the communities we serve. If you are interested in a career that emphasizes collaboration, fosters meaningful partnerships across all business levels, and has a global impact while promoting a strong team culture, we invite you to apply! What you will do Performs qualitative and quantitative research on compensation related programs to support business and talent challenges with a focus on non-bargained production facility wage analysis and salary planning for our Global workforce. Leads global compensation programs, with a focus on standardization and administration in Workday Completes external market research and analyses to understand compensation trends, provide insights and recommendations to enhance current compensation programs or potential new programs\ Administers Total Rewards programs, communicating with internal customers and partnering with external vendors Leads global compensation related projects, interacting with consultants and internal partners Ensures compliance of compensation programs and policies and manages employee data in line with company policies Compensation Management Knowledge of compensation structure, and regulations and policies related to compensation; ability to design, implement and evaluate compensation programs, policies and processes within an organization. Level Working Knowledge: Implements compensation packages for an organization's employees. Coordinates compensation activities with HR and business staff. Adheres to government and industry compensation regulations. Conducts job analysis and salary survey activities within the department. Assists in developing various compensation programs within an organization. What you will have Experience3-5+ years for compensation related experience Bachelor s degree is must. Project Management Skills along with good communication skill is must Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. InfluencingKnowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Interpersonal Relationships and Effective CommunicationsUnderstanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Compensation ManagementKnowledge of compensation structure, and regulations and policies related to compensation; ability to design, implement and evaluate compensation programs, policies and processes within an organization. Additional Details: Preferred locationBangalore, India. Remote work is not acceptable. Work across time zones. Working knowledge of Workday Travel5% 5 days Work from office Mandatory Skills desired Analytical Thinking Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Interpersonal Relationships Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Working Knowledge: Explains impact of interactions with individuals and groups. Identifies roles and responsibilities for self and others. Demonstrates an understanding of alternative points of view. Collaborates with departmental associates and management. Adapts interaction style to situations and people. Benefits Programs Knowledge of employee benefits programs, processes, issues and considerations; ability to design and implement benefits programs. Level Working Knowledge: Counsels and assists employees in benefits issues. Transfers employees information and benefits data to benefits vendors. Performs benefits administration including enrollment, claims and the termination process. Analyzes corporate benefits plans and market trends. Implements a specific type of benefits program within the organization. Compensation Management Knowledge of compensation structure, and regulations and policies related to compensation; ability to design, implement and evaluate compensation programs, policies and processes within an organization. Level Working Knowledge: Implements compensation packages for an organization's employees. Coordinates compensation activities with HR and business staff. Adheres to government and industry compensation regulations. Conducts job analysis and salary survey activities within the department. Assists in developing various compensation programs within an organization. Retirement Programs Knowledge of features, policies and processes of retirement programs; ability to implement and manage employee retirement programs and plans. Level Working Knowledge: Assists employees and retirees with enrollments or changes to plan selections. Diagnoses routine problems regarding an account or options. Resolves transactional issues with retirement benefits providers. Analyzes documentation and administration requirements. Administrates organizational retirement benefits programs. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance if appropriate Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: April 18, 2025 - May 1, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

Roles and Responsibilities Conduct quality audits, call calibrations, and root cause analysis to ensure adherence to quality standards. Analyze calls using tools like 7QC, Pareto analysis, TNI, and Six Sigma Quality principles. Provide feedback on call quality and suggest improvements through QC tools like Call Audit and Call Monitoring. Collaborate with team members to implement quality improvement initiatives and maintain high levels of customer satisfaction. Perform voice processing tasks such as BPO processes and Domestic BPO services. Desired Candidate Profile Strong knowledge of Gujarati/Marathi language skills are required for this position. Proficiency in using QC tools like 7QC Tools, Pareto Analysis, TNI etc. . You can also share your resume on this mail id lovisha.ahluwalia@teleperformancedibs.com