Quality Manager

Quality Manager with a good background in Six Sigma methodologies and Black Belt certification to lead quality initiatives across our operations. The ideal candidate will have 15+ years of experience in quality management, process improvement, and cross-functional leadership, preferably in the telecom and technology sectors.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

• Lead and manage quality assurance programs and initiatives across operational teams.
• Drive Six Sigma projects to improve process efficiency, reduce defects, and enhance customer satisfaction.
• Develop and implement quality control systems and procedures.
• Collaborate with cross-functional teams to identify root causes and implement corrective/preventive actions.
• Monitor and report on key quality metrics and KPIs.
• Conduct internal audits and ensure compliance with industry standards and regulatory requirements.
• Mentor and train teams on Six Sigma tools and quality best practices.
• Support a culture of continuous improvement throughout the organization.

Qualifications

You have:

• Graduate or Postgraduate in the Engineering stream with a Minimum of 15 years of experience in quality management, process improvement, or operational excellence.
• Good knowledge of Lean, Kaizen, TQM, ISO standards, and other quality frameworks.
• Proven track record of leading successful Six Sigma projects with measurable outcomes.
• Excellent analytical, problem-solving, and decision-making skills.
• Good communication and stakeholder management abilities.
• Experience in telecom, manufacturing, or technology sectors is highly desirable.
• Proficiency in quality tools such as DMAIC, FMEA, SPC, Pareto Analysis, Fishbone Diagram, etc.

It would be nice if you also had:

• Six Sigma Black Belt certification is mandatory.
• Experience working in a global or multi-site environment
• Familiarity with digital quality tools and platforms.