92 Pareto Analysis Jobs

Hi We are looking for Assistant Manager Quality Job description Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location : Bhopal Whats App your updated CV & below details at 9892211899 Name Age Education Total exp as AM Team Size Current City Current CTC Exp CTC Notice Period R you okay with relocation

To set up and lead quality control inspectionsystems across all structural steel fabrication activities, ensuring all jobsmeet dimensional, visual, and specification standards, while supporting projectflow and on-time delivery through effective coordination, documentation, andcontinuous improvement. Key Responsibilities A. System Setup Shift Supervision Develop and implement QC inspection plans formachining, welding, painting, and final assembly stages Plan and supervise daily inspections fit-up,welding, paint DFT across shifts in line with QAP and ITP Guide and monitor QC Coordinators andTechnicians to maintain consistency and shift-wise accountability Maintain job-wise and project-wise inspectionreports, rejection logs, and repair records B. Inspection Execution Documentation Conduct dimensional and visual inspections usingvernier, micrometre, fillet gauges, templates, and DFT meters Ensure inspection readiness from production only accept jobs that are fully prepared, and avoid idle QC time Support NDT coordination (PT, UT, RT) inconsultation with the Welding Expert and QA Lead Issue NCRs for deviations with cleardescriptions and support timely closure with corrective actions Prepare inspection reports and organize clientfolders in compliance with project documentation norms C. Client, TPI InternalCoordination Lead walkthroughs during client and third-partyinspections ensure availability of records and inspection checkpoints Coordinate with Section In-Charges for jobofferings and manage sequence alignment with PPC Work closely with the Welding Expert to clarifyWPS-related checks and interpretation of weld acceptance standards D. Analysis, Escalation Improvement Track and report recurring quality issues orinspection bypass attempts; escalate to the Quality Head Use basic QC tools (Pareto, RCA, checklists,SPC) to identify trends and support QA in system updates Support the Quality Head in preparing for ISO,client, or regulatory audits through proper record maintenance Responsibilities Outsidethe Scope of This Role Does not define QA systems or standards, butenforces them through inspection. Does not control job release or execution order aligns with PPC and production plan. Does not approve material procurement or designissues escalates unclear points to QA or Detailing. Does not supervise operators, but canstop/reject work that fails acceptance criteria. Qualifications Experience Diploma / B.Tech in Mechanical / Welding /Fabrication 610 years of experience in QC roles withinstructural steel fabrication, EPC, or infrastructure projects Strong hands-on inspection experience: dimensional(vernier, micrometre), visual (weld, paint), DFT/NDT coordination Exposure to ISO 9001 systems, traceabilitystandards, and client inspection procedures Comfortable setting up QC systems in a greenfieldor startup context Preferred but notmandatory: CSWIP / AWS / NDT Level II and certifications Good Familiarity with basicquality tools : checklists, defect tracking sheets, rootcause identification (RCA), Pareto, Fish Bone Diagram, Design and ManufacturingFMEA, SPC, SQC, Gage RR, 8D Problem Solving, Six Sigma Green BeltCertification

To perform and document stage-wise inspections offabrication jobs as per approved drawings, weld maps, and project-specificquality standards, ensuring parts are accepted or escalated at the right time,supporting smooth project flow and first-time-right execution. Key Responsibilities 1. Carry out dimensional and visual inspections forassigned fabrication jobs including fit-up, welding, grinding, and painting in line with approved ITPs and drawings. 2. Verify that jobs are fully ready before inspection confirm proper welding consumables, part marking, and drawing version beforeproceeding. 3. Tag accepted, hold, and rejected items appropriately,and update shift-wise inspection logs with traceability. 4. Escalate any deviation, unclear condition, or suspectednon-conformance to the QC Lead without delay. 5. Coordinate with Section Coordinators and In-Charges toensure that jobs are only offered when ready avoid idle QC time or partialchecks. 6. Track and re-inspect reworked items, ensuring properclosure of NCRs with documentation. 7. Maintain calibration and readiness of basic inspectiontools (e.g., measuring tape, weld gauge, fillet gauge, DFT meter). 8. Assist during client or third-party inspections by presentingrelevant records and highlighting inspected jobs. 9. Report recurring rework trends or frequent jobreadiness gaps to the QC Lead for process correction. 10. Adhereto traceability and tagging discipline for all inspected parts support flow,not delay it. Qualifications Experience Diploma or B.Tech in Mechanical / Welding /Fabrication Engineering 14 years of experience in quality inspection instructural steel fabrication, infrastructure, or EPC projects Familiarity with fabrication drawings, weldsymbols, visual inspection, and DFT measurement Hands-on experience using basic inspection tools(vernier, weld gauges, DFT meter) Clear sense of documentation, traceability, andescalation logic Preferred: New plant start-up environment, Pareto, Fish Bone Diagram, Design andManufacturing FMEA, SPC, SQC, Gage RR, 8D Problem Solving, Six SigmaCertification Good communication skills for shift coordinationand audit support.

To set up and lead quality control inspectionsystems across all structural steel fabrication activities, ensuring all jobsmeet dimensional, visual, and specification standards, while supporting projectflow and on-time delivery through effective coordination, documentation, andcontinuous improvement. Key Responsibilities A. System Setup ShiftSupervision Develop and implement QC inspection plans formachining, welding, painting, and final assembly stages Plan and supervise daily inspections fit-up,welding, paint DFT across shifts in line with QAP and ITP Guide and monitor QC Coordinators andTechnicians to maintain consistency and shift-wise accountability Maintain job-wise and project-wise inspectionreports, rejection logs, and repair records B. Inspection Execution Documentation Conduct dimensional and visual inspections usingvernier, micrometre, fillet gauges, templates, and DFT meters Ensure inspection readiness from production only accept jobs that are fully prepared, and avoid idle QC time Support NDT coordination (PT, UT, RT) inconsultation with the Welding Expert and QA Lead Issue NCRs for deviations with cleardescriptions and support timely closure with corrective actions Prepare inspection reports and organize clientfolders in compliance with project documentation norms C. Client, TPI InternalCoordination Lead walkthroughs during client and third-partyinspections ensure availability of records and inspection checkpoints Coordinate with Section In-Charges for jobofferings and manage sequence alignment with PPC Work closely with the Welding Expert to clarifyWPS-related checks and interpretation of weld acceptance standards D. Analysis, Escalation Improvement Track and report recurring quality issues orinspection bypass attempts; escalate to the Quality Head Use basic QC tools (Pareto, RCA, checklists,SPC) to identify trends and support QA in system updates Support the Quality Head in preparing for ISO,client, or regulatory audits through proper record maintenance Responsibilities Outside the Scope of This Role Does not define QA systems or standards, butenforces them through inspection. Does not control job release or execution order aligns with PPC and production plan. Does not approve material procurement or designissues escalates unclear points to QA or Detailing. Does not supervise operators, but canstop/reject work that fails acceptance criteria. Qualifications Experience Diploma / B.Tech in Mechanical / Welding /Fabrication 610 years of experience in QC roles withinstructural steel fabrication, EPC, or infrastructure projects Strong hands-on inspection experience: dimensional(vernier, micrometre), visual (weld, paint), DFT/NDT coordination Exposure to ISO 9001 systems, traceabilitystandards, and client inspection procedures Comfortable setting up QC systems in a greenfieldor startup context Preferred but notmandatory: CSWIP / AWS / NDT Level II and certifications Good Familiarity with basicquality tools : checklists, defect tracking sheets, rootcause identification (RCA), Pareto, Fish Bone Diagram, Design and ManufacturingFMEA, SPC, SQC, Gage RR, 8D Problem Solving, Six Sigma Green Belt Certification

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Lucknow not Delhi/NCR or kol Apply those who can relocate in Lucknow

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Position Summary: The Manager Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leadership team to achieve corporate strategic initiatives. The goal is to reduce operational inefficiencies, Improve overall performance, productivity, and quality. Job Responsibilities: Lead a small team of analysts for various projects. Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved. Primarily responsible for data collection, performance analysis and measuring progress by sharing metrics of findings. Monitor projects throughout the entire process ensuring timely and successful completion. For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager. Provide regular project updates and present data to the Leadership group. Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items. Ensure team members are creating knowledge-based documents and documenting processes. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. Other duties as assigned. Knowledge & Skills: Bachelors degree required; Masters/MBA preferred. Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred. Self-driven & dynamic leader with 4+ years experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry. Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration. Solid skills in data collection, aptitude for math and statistical concepts (formal class work in basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS). Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word). Should be able to mentor/lead improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided. Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify process improvement opportunities. Confident in leading Lean/Six Sigma training sessions independently on a periodic basis. Must have the knack of logical reasoning while identifying high impact process improvement initiatives and take them to closure and ensure continuous improvement by taking E2E ownership. Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with track record of results driven attitude through project management. Outstanding communication skills both verbal and written and ability to interact with and present to C-level executives and board members. Strong proven business acumen with problem solving analytical, and critical thinking skills. Enjoy working in a highly collaborative, fast-paced, and dynamic environment. Holds a valid US B1/B2 Visa and is willing to travel onsite for few months periodically.

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Customer Experience Analyst/Quality Analyst ( International Voice Process) The Customer Experience Analyst conducts transaction monitoring of frontline agents' calls, emails, chat and does root cause analysis to help operations in driving the consistency of quality assurance and excellent customer experience needed to maintain client confidence and loyalty. He or she also helps the Customer Experience Team Lead/Manager in business presentations, WBRs and CE onboarding activities. Job Responsibilities - 1. Monitor and audit calls/transactions by Customer Service Representatives based on internal quality assurance and/or external customers to provide an excellent experience. 2. Provide feedback and coaching to the Team members aligned through one to ones, sessions and other coaching techniques. 3. Create and update daily reports on internal errors that arise within the account. 4. Conduct the review and analysis of data or variables that affect the customer experience, establishing areas of opportunity and/or strengths 5. Actively participate in calibrations to ensure alignment between the business 6. Be calibrated on process requirements by being a part of the internal calibration process and by completing monthly requirements of taking calls/chats. Desired Skills: 1) Bachelor's degree in any field. 2) Proficiency with Google Tools / MS Office applications (i.e. MS Word, Excel, PowerPoint, Google sheets etc.) 3) Excellent verbal and written communication and active listening skills 4) Should have minimum 1 year experience as a Quality analyst in International voice process.

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to improve processes Ensure compliance with internal and client-specific quality standards Key Skills: Proficient in English and any one regional language: Malayalam / Gujarati / Marathi Experience in BPO Quality Assurance Good knowledge of QA tools, audit forms, and call calibration techniques Strong communication and interpersonal skills Ability to analyze data and generate insights for improvement Preferred Qualifications: Graduate in any discipline QA certification (if any) is a plus Familiarity with CRM and call monitoring software Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

Role & responsibilities Quality Analysis Responsibilities Identify and remedy defects within the production process Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Compile and analyze statistical data Ensure that user expectations are met during the testing process Draft quality assurance policies and procedures Investigate customer complaints and product issues Requirements and skills Proven work experience as a Quality Analyst or similar role Experience in quality inspection, auditing and testing Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA databases and applications Strong analytical and problem-solving skills Meticulous attention to detail Relevant training and/or certifications as a Quality Analyst Preferred candidate profile 5 Days working General Shift timing Need immediate joiner

Job Description : 1. Review the product quality plan and customer standard requirement for new project promote to implement in process,Review customer requirement implementation. 2.Guide the process of customer complaint and customer response / product defect analysis, and review the customer complaint report. 3.Analysis of manufacturing process, inspection quality data and reports, summarize and refine and guide closed-loop processing. 4. Review relevant quality data reports based on customer requirements for product process quality data 5. Lead improvement verification of major abnormalities. 6. Guide internal and external audits and implementation of corrective and preventive measures 7.Guide 8D analysis preparation report as per customer complain analysis,review improvement measure in manufacturing process as per customer requirement. 8.Review , trial production preparation with concern project members ,prepare trial report as per PE analysis, review trial report with customer and send closer report. 9.Analyze and deal with abnormalities generated and feedback on the production line. 10.Coordinate with various departments and stations and follow up on the progress of abnormal improvement, online data DPPM factory report update as per customer requirements. 11.Track and confirm improvement verification and analyze the defects. 12.Summarize customer online test result data DPPM and review customer required control measure. 13.Review customer IQC LAR result and abnormalities counter measures 14.Summarize the customer major issues at the current stage, analyze the root cause,review monthly report with customer and formulate an improvement plan to solve the problem from the root cause. 15.Provide skills training for engineers and other personnel to improve the comprehensive strength of the undergraduate office. 16.Summarize the abnormalities of the previous quarter and formulate targeted process improvement plans during the quarter. 17.Recognize process difficulties in this stage and develop improvement plans 18,Summarize the abnormalities in the first half of the year and formulate targeted process improvement plans during the quarter. Review half yearly report with customer and review last six month challenge and solution measures. Other Requirement : 1.Handle customer internal and external audit results 2.Summarize the customer major issues at the current stage, analyze the root cause,review monthly report with customer and formulate an improvement plan to solve the problem from the root cause. 3.Provide skills training for engineers and other personnel to improve the comprehensive strength of the undergraduate office. 4.Complaint handling management with 2485 principal 5.Review daily work management of team and their output 6.Increase team capability for individual work 7.Monthly ,half yearly , yearly meeting with customer 8.Customer relationship management 9.Proactive approach to handle customer issues timely and healthy relationship to meet company bushiness goal . Key skills & Capabilities : 1,Decisiveness. The ability to make decisions, particularly when under pressure, is an important skill to master 2.Empowerment of others 3.Leadership ,good team management 4.Able to handle and communicate with customer VIP levels personals 5.Able to present quality approach ,reports to customer with great satisfaction 7.Easily can handle internal factory issues and promote to improvement. 8.Good communication and report preparation knowledge 9. 8D report strong understanding Desired Candidate Profile : 1. Good professional ethics and high moral standards. 2. Conscientious, detail-oriented. 3. Strong psychological ability, can perform well, and maintain clear logic under pressure. 4. Candidate who can speak or write English will be preferred. PPT, Excel Perks and Benefits As per Company's Norms Role: CS - Quality Manager / Assistant Manager Industry Type: Electronic Components / Semiconductors Department: Quality Employment Type: Full Time, Permanent UG: B.Tech/B.E. in Any Specialization

Job Description : 1. Review product quality plans, validate customer requirement in process ,close customer quality requirement timely. 2.Customer online defect analysis ,guide to CS technician how handle online abnormality ,failure analysis and verification on time. 3.Guide the process of customer complaint and customer response / product defect analysis, and prepare the customer complaint 8D report. 4.Guide CS technician about software installation in customer IQC/LAB ,assistance in RMA verification process. 5.Trial production report preparation ,review with customer ,collect all data report for new project as per customer requirment ,summarize it and send to customer with closer report. 6.Review relevant quality data reports based on customer requirements for product process quality data. 7.Review customer online and IQC test result DPPM data ,if exceed standard follow-up control measures in manufacturing process as per customer standard DPPM requirements. 8.Prepare daily/weekly/monthly report and review with customer, validate repair product process as per customer requirements. Other Requirement : 1.Risk assessment 2.Customer complaint handling 2485 rule. 3. Follow-up improvement measure according to customer requirements. 4.8D review 5. Trial production customer requirements and review report 6. Customer online abnormality handling on time. 7. Customer Audit handling and closer follow-up Key skills & Capabilities : 1.Handle customer internal and external audit results 2.Summarize the customer major issues at the current stage, analyze the root cause,review monthly report with customer and formulate an improvement plan to solve the problem from the root cause. 3.Provide skills training for engineers and other personnel to improve the comprehensive strength of the undergraduate office. 4.Complaint handling management with 2485 principal 5.Review daily work management of team and their output 6.Increase team capability for individual work 7.Monthly ,half yearly , yearly meeting with customer 8.Customer relationship management 9.Proactive approach to handle customer issues timely and healthy relationship to meet company bushiness goal . Perks and Benefits As per company norms.

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Roles and Responsibilities Conduct quality audits, call monitoring, and root cause analysis to identify areas for improvement. Develop and implement corrective actions (CAPA) to address non-conformities found during audits. Collaborate with cross-functional teams to ensure compliance with quality management systems (QMS). Provide feedback on customer quality issues and work closely with customers to resolve them. Utilize various quality tools such as Pareto analysis, RCA, QC tools, Call Calibration, Feedback, etc. to drive continuous improvement. Desired Candidate Profile 3-8 years of experience in a similar role within the BPO industry. Strong understanding of Quality Management principles and practices (ISO 9001:2015). Excellent communication skills for effective collaboration with internal stakeholders and customers. Ability to analyze data from various sources using tools like 7QC, Call Monitoring, Call Quality etc. Total Experience: 5 Yrs As Assistant Manager: 1.5 Yrs BPO experience is mandatory Work location: Kolkata Interested candidates can apply here puja.vishwakarma@startek.com

ROLE: Quality Manager DESIGNATION: Manager II Quality LOCATION: Kolkata YEARS OF EXPERIENCE: 8+Years Educational Qualification: Bachelors degree Company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements Maintain accurate metrics of direct reports individual performance as well as overall team level performance Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans Develop strong working relationships with key Business stakeholders, internal and external Oversee audits of key support processes within each account and recommend changes Key skills and knowledge: Green Belt Six Sigma Demonstrated ability to comprehend, analyze, and interpret. Solid understanding of the organization's business operations and industry. Demonstrated ability to foster customer service disposition and sense of professionalism for self and team. Excellent attention to detail. Demonstrated ability to take initiative and ownership with focus on continuous improvement. Demonstrated ability to mentor, coach and provide direction to team members. Demonstrated ability to lead team members - organizing and prioritizing projects in a fast-paced and deadline-oriented business environment. Advanced Microsoft Office skills. Demonstrated business acumen.

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Telgu/Marathi/Gujarati/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

Roles and Responsibilities Conduct quality analysis, inspection, and audits to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis and implement corrective actions. Collaborate with cross-functional teams to resolve quality issues and improve overall process efficiency. Develop and maintain documentation of quality procedures, checklists, and reports. Need QA candidate who had experience in CSA Non-Voice background [ Trust & Safety Email chat candidates are more preferable] Need good knowledge on Play store Apps and Android knowledge Need 1 to 3 years of Experience candidate in Technical non voice background Need Immediate to 15 days candidate Need Excellent communication candidate Salary Up to 30 to 40% Hike on current CTC 5 Days working 2 Way Cab facility Please send your resume and required details to below number if you have above Point Skills only Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com [ Please do not call] Please send you all below required details Name: Number: Location: Updated Resume: Total years of experience: Notice period:

Key Responsibilities: Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPAP audits are conducted by the customer. Ensure records of quality reports, statistical reviews, and relevant documentation are available. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Provide support to all functions to ensure that appropriate corrective and preventative measures are taken and implemented on a timely basis. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media. Evaluate and schedule appropriate training programs and seminars for the Quality Engineering staff. Ensure plant-wide ESD Controls and Product Regulatory requirements are established, monitored, and maintained. Understand and drive regulatory and compliance certifications as appropriate for 9001: 2000, ISO 14001: 1996, ESD S20.20 20007. Drive management systems, i.e., ISO 14001, ISO 9001, ESD S20.20 2007 across the plant. Ensure speedy resolution of nonconformities related to system, process, and product. Closure of customer complaints through 8D format. Ensure application of various quality tools like Pareto analysis, 5-Why analysis, FMEA, Control Chart, Cause & Effect analysis, Scatter diagram, etc., are used at the plant level. Manage In-Process/Out-Going Quality Control functions. Devise procedures to inspect and report quality issues & monitor all operations that affect quality. Education Bachelors/Master s degree in Electronics / Electrical / Mechanical Engineering (60% throughout) Experience 18+ years

" Job Title: Head - Procurement Quality Assurance / Software Quality Assurance Location: Pune About the client: PSS has been mandated to hire a Head - Procurement Quality Assurance / Software Quality Assurance for a fast-growing mechatronics/engineering organisation. Key Responsibilities: Define, develop, and implement a Quality strategy that contributes to enhancing the capability of the QE function by providing technical and administrative support to improve the quality and yield of the product. Assure the reliability and consistency of production by checking processes and their output. Recommend changes to production processes or quality controls to eliminate any problems. Process and PPAP audits are conducted by the customer. Ensure records of quality reports, statistical reviews, and relevant documentation are available. Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Provide support to all functions to ensure that appropriate corrective and preventative measures are taken and implemented on a timely basis. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media. Evaluate and schedule appropriate training programs and seminars for the Quality Engineering staff. Ensure plant-wide ESD Controls and Product Regulatory requirements are established, monitored, and maintained. Understand and drive regulatory and compliance certifications as appropriate for 9001: 2000, ISO 14001: 1996, ESD S20.20 20007. Drive management systems, i.e., ISO 14001, ISO 9001, ESD S20.20 2007 across the plant. Ensure speedy resolution of nonconformities related to system, process, and product. Closure of customer complaints through 8D format. Ensure application of various quality tools like Pareto analysis, 5-Why analysis, FMEA, Control Chart, Cause & Effect analysis, Scatter diagram, etc., are used at the plant level. Manage In-Process/Out-Going Quality Control functions. Devise procedures to inspect and report quality issues & monitor all operations that affect quality. Education Bachelors/Master s degree in Electronics / Electrical / Mechanical Engineering (60% throughout) Experience 18+ years #LI-NV1 ",

Need to handle all quality related testing ,iso documentation ,kaizen,QC tools,need to check porosity,spectro,Xray

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!