199 Pareto Analysis Jobs

Total 6 Yrs exp out of this 1 yrs exp as a Assistant Manager Quality&Training Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office Pune Required Candidate profile We are Hiring Assistant Manager Quality&Training Work from Office Pune Call or Whatspp cv Sri 8851792136 Neha 8287267407

Role & responsibilities- - Monitor and evaluate voice interactions for quality assurance. - Identify process gaps and provide actionable feedback to agents. - Maintain audit records and prepare quality reports. - Experience working on QC tools. Required Candidate profile - Minimum 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943

The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. Uses a quality monitoring data management system to compile and track performance at team and individual level. Performs monitors of Inside Sales email responses. Participates in customer listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for staff. Provides feedback to team leaders and managers help them to sync better within the team Prepares and analyzes internal and external quality reports...

Job Location: Kolkata Designation: Deputy Manager . Mode: Hybrid (3 WFO, 2 WFH). Sat-Sun fixed off Key responsibilities: Single point of contact for driving CI and Quality Support for the assigned account. Connect and collaborate with Client independently on a regular basis to understand the VOC and early warning signal on escalations Lead and guide a team of Improvement Consultants (BB's) Ensuring Implementation of Quality Standards in the account as per the Organization requirements Design and deploy consistent improvement framework to enhance customer satisfaction Facilitation of Metrics Management. CPMs/KPIs and mitigation plans to avoid penalties if any Execute client projects on cost r...

Role & responsibilities Monitor the calls of each advisor and provide immediate feedback to them in case of critical errors and non-critical errors Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation. Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly, and monthly reports submitted to the Quality Assurance Supervisor. Will be responsibility to meet Quality related service level monthly Randomly monitor calls to ensure Client/TP standards are maintained. Need to manage BAU, Business intelligence audit and other compliance audits a...

Job description Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines Audit Customer responses received through surveys to identify improvement areas Conduct daily briefings, refresher sessions on regular basis Make recommendations to help reduce errors, and improve revenue generations Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues Assist in implementing changes or modifications to the Quality Assurance department s evaluation process Analyze the root causes for the defects identified through the audits using basic quality tools Report, accurately promptly, the root causes of the defects to the business units Analyze t...

Role Overview: As a Quality Manager at our company, you will be responsible for leading quality initiatives across our operations. Your role will involve managing quality assurance programs, driving Six Sigma projects, developing and implementing quality control systems, collaborating with cross-functional teams, monitoring key quality metrics, conducting internal audits, and supporting a culture of continuous improvement. Key Responsibilities: - Lead and manage quality assurance programs and initiatives across operational teams. - Drive Six Sigma projects to improve process efficiency, reduce defects, and enhance customer satisfaction. - Develop and implement quality control systems and pro...

About company: South India's leading Real estate company is hiring Call Audit professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Desired Candidate Profile: Male / Female Candidates with Good Exposure from Call Audit background Minimum 1 - 3 years Job Description : Good communication Skill. Should have adequate experience in Call Audits. Excellent Knowledge in Excel Immediate jo...

Globiva is Hiring Quality Team Lead (Insurance Sales Process) Location: Gurgaon (Haryana) Shift: Day Shift Working Days: 6 Days (1 rotational off) Process: Insurance Sales (Voice Process) Job Description: Globiva is looking for an experienced Quality Team Lead to manage and guide the quality team for our Insurance Sales process. The ideal candidate should have strong experience in quality audits, team management, 7 QC tools, and call calibration, along with the ability to drive process improvement and maintain high-quality performance standards. Key Responsibilities: Lead and mentor a team of Quality Analysts for the Insurance Sales process. Monitor and evaluate call audits to ensure complia...

Globiva is Hiring Quality Analyst (Insurance Sales Process) Location: Sector 18, Gurgaon Process: Insurance Sales (Voice Process) Working Days: 6 Days (1 rotational off) Shift: Day Shift Job Description: We are looking for an experienced Quality Analyst to join our Insurance Sales process at Globiva. The ideal candidate should have a strong background in sales call auditing, 7 QC tools, and call calibration to ensure high-quality performance across the team. Key Responsibilities: Conduct call audits to assess quality and compliance in the Insurance Sales process. Identify errors, improvement areas, and provide constructive feedback to agents. Participate in calibration sessions with operatio...

We are seeking a motivated and detail-oriented QA Intern from the Electrical or Electronics Engineering stream to support our Quality Assurance team. This internship offers hands-on exposure to IATF 16949 documentation, quality systems, and certification processes in an engineering or manufacturing setup. The role is designed for fresh graduates or final-year students who are eager to learn about industrial quality standards, documentation, and continuous improvement practices. Key Responsibilities: Assist in preparation, organization, and maintenance of IATF 16949 and ISO 9001:2015 quality documentation. Support the QA team in internal audit preparation, non-conformity tracking, and correct...

Responsibilities: * Conduct call audits & monitoring * Analyze quality through analysis & feedback * Ensure compliance with industry standards * Perform quality checks & Pareto analysis * Participate in call calibrations Work from home Provident fund Health insurance

Wipro Limited||Opening for QA Role (Gurugram). **Please note: NO Walk-in Interview** Forward me your updated resume at: arpita.chakraborty7@wipro.com Education: Graduation (should have all the Degree certificates and Mark sheets) mandatory. Location: Gurugram Shift: Rotational (Night). (5 Days working & 2 day rotational off). Work From Office (Immediate Joiner). Skills - 7QC tools, RCA, Calibration, Audit. Exp: Minimum 2 years of experience required as QA. Roles and responsibilities: Works closely with Quality Leaders in office to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and vertical Work as a QA to audit customer interaction from multip...

Key Responsibilities: Coordinate with sales teams, agents & dealers to achieve targets Conduct Pareto analysis (80/20 rule) for top products/customers Track schemes, incentives & product sampling Perform sales performance & gap analysis

Qualifications Bachelor's degree (any field) with 1-2 years of demonstrated experience as a Quality Analyst or in a comparable position Proven experience in delivering training and public speaking engagements Adept at generating reports and utilizing data analysis tools such as Microsoft Excel and Google Sheets Skillset Strong analytical and detail-oriented skills Excellent communication and interpersonal abilities, adept at providing clear, actionable feedback Proven ability to work independently and manage multiple tasks efficiently Proficiency in written and spoken English Prior experience working on or supporting a Google Project is preferred Working knowledge of the Google Qasa Quality ...

Position: Quality Analyst Location: Noida (Sector 63) Department: Quality Team Overview: The Quality Analyst is responsible for evaluating processes, identifying areas for improvement, and ensuring compliance with quality standards. This role involves monitoring performance metrics, conducting audits, analysing trends, and providing feedback to enhance overall efficiency and effectiveness. Quality Monitoring & Evaluation: Assess and analyse customer interactions, transactions, and operational processes. Perform audits and provide feedback to ensure adherence to quality standards. Develop and maintain quality scorecards to track performance. Process Improvement & Compliance: Identify gaps in ...

As an Assistant / Deputy Manager - Automation Engineer at TATA Electronics, based in Hosur, you will be responsible for the following: Role Overview: You will be in charge of automation machine installation, validation, and maintenance. Additionally, you will lead new line installation & prove out with your project management skills. Your role will involve driving KPI's and skill matrix evaluation, as well as coordinating actively with CFT / Customer / Supplier to ensure readiness. You will conduct 5Q stage qualifications (DQ/IQ/OQ/PQ/MQ) and guide the team on PFMEA, DOE, Control Plan, and 7QC tools. Moreover, you will manage machine maintenance, warranty, DFM, DAP, SOP, MSOP, Checklist, PQP...

Experience 3 - 8 Job Description: Audit transactions by Customer Service Representatives, Technical Support, and/or Sales based on internal quality assurance and/or external customers to provide an excellent experience Reporting - Creates & updates Customer Experience reports (e.g., Daily Internal Errors, Scorecard Upload, MIS, etc.) for the account by retrieving and updating the respective files and data. Maintains the files updated for accurate analysis and process improvement / innovation. Targeted analysis - Reviews, analyzes, and interprets data that affects Customer Experience metrics. Highlights areas for improving immediate necessities, and overall strengths impacting customer experi...

Job Title: Quality and Process Manager Health Claims Operations Location: Bangalore Department: Health Claims Operations Reports To: Head of Health Claims Employment Type: Full-Time Job Summary We are seeking a highly analytical and process-driven Quality and Process Manager to lead quality assurance and process improvement initiatives within our Health Claims Operations team. This role is critical in ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards, while driving continuous improvement across workflows and systems using Lean Six Sigma methodologies. Key Responsibilities Quality Assurance Develop and implement quality control frameworks for h...

As a Project Manager, you will be responsible for performing product cost out opportunities in a target-oriented manner through VAVE methodology and cost analytics. You will work closely with cross-functional teams to identify products for cost reduction VAVE projects and execute them. Your experience with design tools such as DFMEA and Pugh Matrix will be crucial in this role. Additionally, your knowledge of ROI, Pareto analysis, cost-saving calculations, and RCA will be essential in driving cost reduction initiatives. - Perform product cost out opportunities using VAVE methodology and cost analytics - Collaborate with cross-functional teams to identify products for cost reduction projects ...

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

Deputy Manager Sourcing - Supply Chain Management is responsible for the sourcing of Sewing Accessories & Packing Accessories for garment production. He/she should be able to collaborate with all the business units and provide sourcing solutions across multiple categories. This role is responsible to understand Market Trend, Dynamic Business Demand and Supply through Timely Development, Optimum Cost with best Lead-time. Major Roles & Responsibilities Coaches and builds effective team to achieve organizational goals and objectives. Clearly understand the Procure to Pay process flow and set up requirements to support manufacture of textile products on Dynamic Market Conditions. Continually Imp...

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireIBM Sterling B2B Integrator Professionals in the following areas : 8 to 12 Years Exp. In EDI areas Manage EDI projects within a project-based delivery...

Languages Known - Tamil is Must Responsibilities:- High performance delivery on all quality parameters Audit chats/email interactions on Product/process, Communication and soft skills parameters Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion Data analysis and making designated reports/decks Participate in calibrations to ensure consistent scoring & feedback delivery approach Communicate to heighten awareness and focus on importance of positive customer experience Make recommendations and drive process improvement Reduce learning curve and help enhance product/process knowledge of new joinees Ensure that int...

Designation - Quality Analyst/ Sr. Quality Analyst Job location- Chennai /Kochi/Mumbai Salary Range - 3LPA - 5LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microso...