Quality Manager (Hospital & Healthcare)

📌 Job Opening: Quality Manager – Apple Hospital, Indore

Apple Hospital, Indore

If you are committed to improving healthcare standards, we would love to connect with you.

💼 Key Responsibilities:

• Develop, review, and update

  hospital-wide SOPs, policies, and protocols

  in coordination with department heads.
• Lead

  NABH Chapter-wise compliance

  , including continuous monitoring of standards, indicators, and documentation.
• Conduct

  mock drills

  (fire safety, code blue, disaster management, biomedical hazards, etc.) and evaluate effectiveness.
• Monitor and analyze

  clinical outcome indicators

  such as medication errors, falls, pressure sores, readmission rates, and surgical checklist compliance.
• Oversee and guide the

  Infection Control Committee (ICC)

  and ensure audits such as hand hygiene, biomedical waste, sterilization, and isolation practices.
• Implement and track

  Patient Safety Goals (IPSG)

  and ensure adherence to safety protocols.
• Design and implement

  quality improvement projects (QIPs)

  and conduct periodic audits in high-risk areas.
• Facilitate and maintain the

  Hospital Committee Structure

  (MRD Committee, Safety Committee, QMS Committee, etc.).
• Ensure compliance with

  statutory & regulatory requirements

  (Pollution Control Board, Fire NOC, AERB, BMW Rules, etc.).
• Evaluate

  patient feedback

  , complaints, and grievances and drive improvements for patient satisfaction.
• Monitor

  equipment calibration and maintenance records

  in coordination with the biomedical team.
• Conduct

  training need analysis (TNA)

  and plan quality-related training sessions for all departments.
• Maintain up-to-date

  risk management records

  , FMEA reports, and hazard identification logs.
• Ensure timely

  closing of non-conformities (NCs)

  raised during audits or inspections.
• Assist management in developing

  strategic quality goals

  , and provide monthly quality dashboards and analysis.
• Promote a culture of

  continuous quality improvement

  , transparency, and teamwork within the hospital.

🎓 Qualifications & Experience

• BHA/MHA, BSc Nursing, or equivalent healthcare/hospital administration qualification.

• 2–6 years

  of experience in hospital quality or NABH roles.
• Strong knowledge of NABH standards, audits, patient safety, and documentation.
• Good communication, training, analytical, and leadership skills.

📩 How to Apply / Contact

Contact:

hr@aihrc.in

Walk-In Interviews:

Timings:

Venue: