Quality Assurance Manager

Job Description

Job Role Overall responsibility of quality assurance & food safety for Snacks category (includes Potato Chips, Extruded & Fried Snacks, Traditional namkeens, Sweets and similar products) manufactured at third-party locations and/or RCPL sites, successful implementation of RCPL quality systems, setting up monitoring & testing protocol for various quality parameters, third-party mfg. locations audits, training and driving quality culture. Key Responsibilities Compliance with RCPL Quality Standards: Develop & communicate RCPL Quality Standards & Technical-manuals for SNACKS category Implement & maintain RCPL quality standards & processes at 3P locations Ensure incoming RM/PM or ingredients in compliance with RRL specifications & correct test methods are used by site team Ensure process specifications are met and in compliance with RCPL specs Ensure FG specifications are met and in compliance with RCPL specs (e.g. pack weights as per W&M rules, batch coding, seal integrity, sensory of products etc.). Verify production for the late-night shifts before dispatched to market Timely communication of any deviations of specs for RM, PM., Processes, FG to TCM, Site team and RCPL category leads. Follow through for immediate closures and updates Ensure FG & water are tested from an accredited lab as required by regulators Ensure HACCP SOPs are successfully implemented and followed for 3P sites Ensure basic GMPs/HK practices are followed by site team and follow up for corrections for observed gaps with site team Ensure daily/monthly/quarterly GMP/HK/Pest control etc. checks or audits are conducted by site team and support them for conducting inspections. Follow through with site team for gaps closures Ensure or provide necessary food safety/GMP/process/lab training etc. to the site team on periodic basis and/or follow through with site team for any required external training needs Conduct periodic audits of 3P sites against RCPL quality standards and/or HACCP or FSSC 22000 procedures. Key Competencies Required Functional Competencies: SME on Snacks processing- Potato Chips, Namkeen & Sweets (experience preferred) Technical excellence HACCP & risk assessment for Snacks category Audits (suppliers and mfg. locations) Snacks projects (preferred) Specification management Process management Complaints handling Driving Snacks productivity (preferred) Knowledge on Regulatory compliance Behavioral Competencies: Action oriented Drive for results People/team management Networking & effective stakeholders management Problem solving Coaching & training the teams Show more Show less