Company Description VIATERRA is a company dedicated to making travel hassle-free by providing innovative gear designed for the road. Their product range includes motorcycle luggage, apparel, hard parts, and accessories tailored for motorcycle touring and cycling segments. Whether for a day trip or a ride to Leh, VIATERRA is the go-to source for touring gear. Role Description This is a full-time Quality Assurance Manager role based in Sriperumbudur. The Quality Assurance Manager will be responsible for overseeing the quality control processes, ensuring product standards are met, and identifying areas for improvement in the manufacturing process. Qualifications Experience in quality control and assurance processes Knowledge of manufacturing standards and practices Attention to detail and analytical skills Strong communication and teamwork skills Ability to identify areas for process improvement Quality assurance certification is a plus Bachelor's degree in Engineering or related field
Company Description ViaTerra Gear is dedicated to making travel hassle-free with innovative gear designed for the road. Our product range includes motorcycle luggage, apparel, hard parts, and accessories, aimed at enhancing your journey. We are currently focusing on the motorcycle touring and cycling segments. Whether for a day trip or a ride to Leh, ViaTerra Gear is your dedicated source for touring gear. Role Description This is a full-time on-site role for a Customer Relationship Specialist located in Nashik. The Customer Relationship Specialist will be responsible for ensuring customer satisfaction, providing customer support, and delivering exceptional customer service. Day-to-day tasks include responding to customer inquiries, resolving issues, and maintaining customer relationships. The Specialist will also analyze customer feedback to improve service quality. Qualifications Customer Satisfaction, Customer Support, and Customer Service skills Strong Communication skills Analytical Skills for understanding and utilizing customer feedback Excellent interpersonal and problem-solving abilities Relevant experience in a customer-facing role Ability to work on-site in Nashik Bachelor's degree in Business Administration, Marketing, or related field is a plus