Quality Assurance Manager (civil Construction field/ ISO certified 17025)

Job Title: Quality Manager – ISO 17025 and ISO 9001 Compliance

 • Location: Bhopal, Madhya Pradesh

 • Job Type:- Full-Time/Contract

 • Department: Quality Assurance / Laboratory Operations

 • Reports To: Director / HOD and Technical Manager

* Salary- upto 6 LPA

1. Job Summary: 

2. We are seeking an experienced and detail-oriented Quality Manager to oversee and maintain our laboratory’s compliance with ISO/IEC 17025:2017, ISO9001 and NABL accreditation requirements. The Quality Manager will be responsible for implementing, maintaining, and continually improving the Quality Management System (QMS) to ensure accuracy, reliability, and integrity of test/calibration results in line with national and international standards.

3. Key Responsibilities:

 I. Develop, implement, and monitor the laboratory’s Quality Management System (QMS) as per ISO/IEC 17025:2017, ISO 9001 and NABL accreditation requirements.

 II. Ensure continued *NABL accreditation*, manage document control, internal audits, corrective/preventive actions (CAPA), and management reviews.

 III. Maintain and update quality manuals, procedures, work instructions, and forms.

 IV. Plan and conduct internal audits and assist in external assessments by NABL or other accreditation bodies. 

V. Handle non-conformance reports, root cause analysis, and corrective/preventive action implementation. VI. Provide regular training and competency assessments for laboratory personnel on quality practices.

 VII. Coordinate with technical and administrative staff to ensure implementation of quality policies and continual improvement.

 VIII. Monitor and analyze key quality metrics and prepare periodic reports for top management. IX. Serve as the point of contact for all NABL / ISO 17025 / ISO 9001 matters and communications. 

X. Ensure customer complaints and feedback are properly addressed and documented. XI. Ensure traceability and calibration of all laboratory equipment and reference materials.

 3. Requirements:

 I. Bachelor’s or Master’s degree in Science, Engineering, or a related discipline.

 II. Minimum 3–5 years of experience working in a laboratory accredited to ISO/IEC 17025, ISO 9001 and NABL.

 III. In-depth knowledge of ISO/IEC 17025:2017, ISO 9001 standard and NABL requirements.

 IV. Experience in internal & external (physical) auditing, Visual Audit, NABL audit and management of QMS.

 V. Experience in department official’s physical audit.

 VI. Strong communication, analytical, and problem-solving skills. 

VII. Proficiency with quality documentation and reporting tools. 

VIII. Certification in *ISO 17025 Internal Auditor* or *Lead Auditor* (preferred).

4. Preferred Qualifications:

 I. Certification in ISO 17025, Internal Auditor or Lead Auditor (preferred). 

II. Prior experience in testing, calibration, or a regulated laboratory environment. 

III. Familiarity with statistical quality control tools and laboratory information management systems (LIMS). 

IV. Exposure to other quality standards such as ISO 9001 or Good Laboratory Practices (GLP). 5. Remuneration: Commensurate with experience and industry standards.