Quality Assurance Lead

Job Description

Experience: 8 - 15 years in QA, with at least 2 years in a lead role Responsibilities: Own and define the test strategy for features, releases, and systems across multiple teams Lead manual and automated testing efforts to ensure high product quality Mentor, guide, and grow a team of QA engineers through technical and process coaching Collaborate closely with Product Managers, Engineers, and DevOps to ensure alignment on quality goals Drive release readiness, including regression, performance, and production validation testing Manage the QA effort across weekly/bi-weekly release cadences, ensuring fast feedback loops Identify and cover edge cases (e.g., timezones, Unicode, scaling boundaries) early in the lifecycle Work with automation engineers to improve CI/CD pipeline integration and coverage Proactively identify quality risks and own mitigation planning Lead root cause analyses of production issues and drive systemic improvements Report key quality metrics (e.g., defect leakage, automation coverage, flaky tests) to stakeholders Champion continuous improvement in QA processes, tools, and test architecture Participate in agile ceremonies, sprint planning, and release retrospectives Promote a strong customer-first quality mindset across engineering Encourage self-learning within the QA team and stay current with modern QA tools and methodologies Preferred Qualifications: Strong experience in web and API testing Automation exposure for API Exposure to CI/CD systems like Jenkins, GitHub Actions, GitLab CI Good understanding of MySQL, logs, and Linux debugging Experience working in agile teams with fast release cycles Excellent communication and stakeholder management skills Comfortable working with distributed teams and across time zones Experience working in startup or scale-up environments Nice to Have: Experience testing chatbots, AI-driven products, or browser extensions Exposure to performance testing and tools like JMeter or k6 Understanding of observability practices Knowledge of Docker Hands-on with automation tools like Playwright, Cypress, Selenium, Postman Show more Show less