Quality Assurance Engineer

QA Engineer - Mid Level

A little bit About MSET.

At MSET, we are a leading Loyalty Services Company specializing in Next Generation Digital Solutions to propel client growth. Since our inception in 2019, we have developed and operate a proprietary loyalty solution that ensures measurable returns for our clients. With a global presence, we offer a complete suite of Loyalty Management Services covering strategy creation, operational management, App Development, Data analysis, Quality Assurance, and Solutioning. Our multinational teams, based in the UK, UAE, India, and Pakistan, are dedicated to Lifecycle Management, leveraging meaningful data insights to drive success for our clients. Join us in revolutionizing the loyalty landscape with innovative solutions and impactful results.

What are we looking for you to do?

• User Story Alignment:

   Understand user stories and ensure that the build/solution meets the user acceptance criteria.

• Test Case Creation:

   Create test cases and test data based on user stories or scenarios.

• Test Execution:

   Perform test case execution with various scenarios to validate functionality.

• Bug Reporting:

   Daily execution of tests and reporting of bugs accurately.

• Testing Procedures:

   Carry out testing according to defined Software Quality Management (SQM) procedures.

• Walkthrough Participation:

   Participate in walkthroughs of testing procedures to ensure thorough understanding.

• Standards Adherence:

   Ensure that all testing-related work is carried out as per defined standards and procedures.

• Application Sign-Off:

   Sign off on the application/build solution/features and ensure proper documentation is present.

• Status Reporting:

   Send daily status reports and keep the EL/QA SPOC informed about progress and issues.

• Professional Communication:

   Communicate professionally at all levels within and outside the organization.

• Troubleshooting:

   Troubleshoot quality issues and support the team in modifying test procedures as needed.

• Bug Fix Collaboration:

   Collaborate with the development team on bug fix verification and validation.

• Project Support:

  Support testing of different projects when needed and extend hours as per business requirements.

• Sprint Status Reporting:

   Present timely status for sprint and post-merge testing, ensuring SQM/QA SPOC is kept informed.

What are we looking for in the successful candidate?

•  Ideally 3+ years of QA experience
•  Knowledgeable in software QA methodologies, tools, and processes
•  Generates test cases based on the requirements.
•  Understanding of quality engineering in Scrum/Agile environments.
•  Ability to manage multiple and complex priorities, and to recognize when a change of priority is needed
•  A desire to develop both personally and professionally
•  Good inter-personal, spoken and written skills
•  Good analytical and problem-solving skills.
•  Excellent planning and organizing skills with a proven ability to meet deadlines.
•  Experience in testing Native and Hybrid Apps on Real devices / Cloud platforms / Simulators for IOS and Android.
•  Ability to work under pressure maintaining attention to detail.
•  Good Knowledge of API and Databases.
•  Track record of successful troubleshooting and debugging.
•  Adheres to company policies and mandatory compliance protocols
•  Ability to interact positively and effectively in a distributed team environment.

What can we offer  you?

•  An opportunity to develop your career with a growing business developing leading edge technology.
•  A competitive salary and performance related bonus.
•  Annual Holiday Allowance of 20 Days, plus 8 National Holiday days to be used at your own discretion.
•  Flexible Hybrid Work environment
• Insurance Cover