Quality Assurance Consultant

Company Introduction:

Enable Professional Services is an award-winning Elite Partner of ServiceNow.

Enable generates 100% of its revenue through the delivery of ServiceNow advisory, consulting and delivery services. With more than 250 consultants dedicated to our ServiceNow practice, Enable is the most qualified, certified and capable ServiceNow partner in the APJ region.

Our Principal Consultants and experienced consulting team, bring many years of experience in enterprise service management across all streams including ITOM, ITBM, ITSM, HR, GRC, SecOps and CSM.

We're a growing business, headquartered in Australia with offices in Melbourne, Sydney, Adelaide, Perth and Brisbane and offshore development teams in Noida and Bangalore, India. We cover the South and North Asia markets through our offices in Singapore, Thailand and Hong Kong.

Position Title

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Role Summary-

What success looks like: Your ongoing training will support your professional growth and specialisation. Your focus is on achieving ServiceNow project delivery and customer satisfaction.

Main responsibilities-

What you will be doing:

• Test and prove that the software meets major architectural requirements

• Prove for scalability and performance of a software

• Ownership of formulation and implementation of Software Testing strategies

• Have exceptional knowledge of QA and QC, usage and techniques of testing.

• Prepare defect reports and report test progress

• Ensuring visibility, traceability, and control of testing process to deliver high quality software.

• Develop and automate test scripts for software validation using any automation tool or scripting language.

Position Requirements- Skills, knowledge and experience: Must have:

• 5-8 years post-graduate work experience as a QA Consultant with ServiceNow

• Proven experience and understanding of IT workflows (incident, problem, change) Participation in ServiceNow upgrades

• Participation with ServiceNow integrations

• Participation in scoping the effort and requirements for ServiceNow project

• Previous experience with the ServiceNow platform

• Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)

• Programming knowledge on any language Java script, Python, Shell

• Hands on Experience on ATF module of ServiceNow.

• Experience of working in an agile, fast-paced environment

• Experience in wide range of Open-Source Software exposure

Behavioural competencies-

To align to our core values of ‘Passionate, Pragmatic and Committed’ you have the following behaviours:

• Your get things done

• Your think big…and small

• You love what you do

• You have true grit

• You are not restricted by your job title

• You are respectful by nature

Qualifications and Certifications

Must have:

• IT Degree or relevant tertiary education in Computer Science

• ServiceNow Certifications such as CSA

Nice to have:

• ServiceNow Testing Micro-certification