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Quality Analyst - Service Desk

2 - 7 years

5 - 6 Lacs

Hyderabad Bengaluru

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Quality Analyst Troubleshooting Call Monitoring Service Desk Root Cause Analysis QC Tools IT Helpdesk L1 Support SLA Outlook Configuration RCA Desktop Support IT Service Desk Remote Support Call Audit Feedback Ticketing Tools Technical Support Escalations CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk) | Technical Support | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift Location- Bangalore CTC- Up 6 LPA Notice- 0-30 Days WFO

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