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Quality Analyst

1 - 5 years

2 - 3 Lacs

Kozhikode

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Call Monitoring Call Audit bpo Process Training Analytical Ability Sales Audit Process Improvement Quality Monitoring Call Quality Sales Process Feedback Reports And Dashboards Call Calibration Domestic BPO Quality Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

A Quality Analyst in a (BPO) company is responsible for ensuring the quality of products and services delivered to clients by monitoring and evaluating various processes and interactions.

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IT Services and IT Consulting

Chungam Sulthan Bathery

2-10 Employees

7 Jobs

    Key People

  • Jane Doe

    CEO

  • John Smith

    CTO

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