Posted:3 months ago|
Platform:
Work from Office
Full Time
Monitoring and auditing calls/ chats/ emails for assigned employees. Audit calls and give feedback on strength and developmental areas to improve employees' performance. Ensuring achieving the assigned monthly audit. Using quality monitoring data management system to compile and track performance at individual level and share feedback. Provide feedback and quality report with internal team. Suggest training needs and developments.
ACME SERVICES PRIVATE LIMITED
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