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Posted:3 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Monitoring and auditing calls/ chats/ emails for assigned employees. Audit calls and give feedback on strength and developmental areas to improve employees' performance. Ensuring achieving the assigned monthly audit. Using quality monitoring data management system to compile and track performance at individual level and share feedback. Provide feedback and quality report with internal team. Suggest training needs and developments.

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ACME SERVICES PRIVATE LIMITED
ACME SERVICES PRIVATE LIMITED

Information Technology

Tech City

150 Employees

    Key People

  • John Doe

    Chief Executive Officer
  • Jane Smith

    Chief Technology Officer

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