Posted:8 hours ago|
Platform:
On-site
Full Time
We're looking for a Quality Analyst who thrives in a collaborative team, ensuring our solutions meet the highest standards for our business clients. Experience - 1+years Location - Aundh, Pune 1. Quality Analyst will be responsible for monitoring, analysing, and enhancing quality performance across the team. 2. Responsibilities involve using data management systems to track individual performance, coordinating call calibration sessions, and providing feedback to employees, leaders, and managers. 3. Additionally, the Quality Analyst will have to prepare quality reports for management review, ensures performance targets are met, and conducts quality checks on team output Show more Show less
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