543 Qc Tools Jobs - Page 11

Job Role -Responsible for manufacturing in-house engine components (Crank Shaft & Cam Shaft) within specified quality standards. Will be responsible to meet organizational targets in terms of safety, productivity, quality and cost in a mass production setup. Job Responsibilities 1. Meeting daily production targets as per production plan within specified quality parameters & under safe working environment. 2. Proactive in continuous improvements in line for achieving high efficiency targets with zero-defect quality. 3. Coordinate with Maintenance for elimination of breakdowns through continuous improvements. 4. Upkeep of Jigs, Fixtures, Centers, Chucks, Cutting tools, Grinding Wheels and Gaug...

Ensure quality of incoming materials and products throughout the production realization process as per defined Quality Assurance plan. Conduct root cause analysis and drive corrective actions. Create and maintain a culture of zero defect quality in the supply chain and organization. Ensure zero defect products by using proactive quality tools (7 qc tools, 8D). Identify defects or Deviation from standard and work with the production team to resolve them. Perform In-process & Final inspection as per drawing. Maintain 1S & 2S in the workplace. Follow safety instructions & Procedures. Perform first piece approval ( FPA ). Ensure transparency of quality deliverables to customers. Awareness of Ins...

Key Requirements: Location: Bangalore Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at ...

Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR ...

Role - Supervisor Quality /Quality Team Leader Leading BPO in Bangalore International Voice Process 5 Days Working Worked on 7QC tools MUST HAVE EXPERIENCE IN INTERNATIONAL VOICE PROCESS MUST BE QTL on PAPERS WORK FROM OFFICE Education- Graduate / Postgraduate Experience required- Require minimum 1year Experience as a Quality Lead with overall 5+yrs experience Experience handling a team of Quality Analyst Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities- Drive continuous improvement ...

Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is looking for Quality Analyst role. Roles & Responsibilities: We Are looking for A self-motivated and confident person who has meticulous attention to detail skills, the ability to work accurately at pace and a strong passion for auditing and helping the organization. should be able to Conduct regular Process QA audits. Maintain working knowledge of quality standards and SLAs. Perform quality refresher trainings and test process knowledge Assessments. Make recommendations and suggestions to rectify and implement defects in Process Adherence. Create, Review, and Refine audits and errors of Engineers. Participates in bi-weekly meetings...

Greetings from WIPRO, We are hiring experienced candidates in Quality Analyst/Auditor Role: The purpose of this role is to conduct audits to ensure quality compliance within the account. Responsibilities: Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and ...

Role & responsibilities Call Monitoring: Listening to recorded or live calls to assess agent performance. Quality Audits: Evaluating customer interactions, chat transcripts, and emails for quality compliance. Identifying Areas for Improvement: Recognizing gaps in service delivery and suggesting improvements. Providing Feedback & Coaching: Training agents based on evaluation reports. Ensuring Compliance: Making sure agents follow company policies and industry regulations. Data Analysis: Tracking quality metrics and preparing reports for management. International Background Required Immediate Joiners Preferred BPO Logistics Process Directly Share on Vaishali.vaishali27@teleperformance.com

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Bengali/Hindi/Tamil/Telgu/Marathi/Gujarati/Kannada/Malyalam Bengali Proficient in MS Office. Excellent analytical and listening skills.

QA Required Excellent Communication with Analytical Skills Min 2 Year exp as Quality Analyst role in an International Voice Process Salary up-to 6.5 LPA Shift-:US Immediate Joiners Only Location-:Bangalore Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

Location: Bangalore CTC: 6 LPA We are hiring Quality Analysts with a background in International BPO Voice Process . Eligibility: Minimum 1 year of experience as a QA in BPO (Voice) Strong analytical skills and knowledge of quality metrics Graduates preferred , undergraduates eligible with relevant experience Key Responsibilities: Monitor calls and evaluate agent performance Provide actionable feedback and drive quality improvements Maintain QA reports and support process audits

AAs a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated traini...

Job Roles & Responsibilities: Conducting audits related to regulatory requirements Conducting process related audits Conducting daily/weekly briefing and review sessions Conducting training for on-floor/ in-training agents to improve compliance Reviewing and tracking completion of root cause analysis and action plan Provides actionable data to various internal support groups as needed Prepare and analyze internal and external compliance reports for management staff review Acts as a Subject Matter Expert Candidate Requirements: Minimum of 3 years of international voice (USA) BPO experience. Minimum of 1 year of Collections experience Voice Should be comfortable working in night shifts Should ...

Job Roles & Responsibilities: Investigation of internal and external complaints and providing feedback. Conducting daily/weekly briefing and review sessions. Conducting trainings for on-floor/ in-training agents to improve compliance. Reviewing and tracking completion of root cause analysis and action plan. Provides actionable data to various internal support groups as needed. Prepare and analyze internal and external compliance reports for management staff review. Acts as a Subject Matter Expert Candidate Requirements: Minimum of 3 years of international voice (USA) BPO experience Minimum of 1 year of Collections or Retention experience Voice (Mandatory) Should be comfortable working in nig...

Greetings we are looking for Process Trainer- International Service Desk in Mysore and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - nternational Service Desk Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8 - 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSU...

Job Description Key Responsibilities/Deliverables: Product and process strong understanding for spot welding Understanding of SAP operation Understanding and hands-on of PFEAM, TPM, TOM, Six Sigma Root cause analysis and corrective action implementation Understanding of 7 QC tools FTY improvement and CFT working culture Competencies Working knowledge of SAP Problem solving and analytical understanding Designing of fixture and jigs Schedule: Full-time Req: 009GOQ

Job Description Key Responsibilities / Deliverables: Realizes quality control operations for product/component with application of technical knowledge to ensure compliance with specifications and/or engineering drawings Develops and implements quality process control plans, designs & implements inspection gauges and other inspection aids Analysis of line rejection, supplier rejection and taking corrective action SOP audits - compliance to audit plan and ensuring corrective actions Improvement projects on chronic problems Key Competencies Understanding & knowledge of Quality Function Knowledge & experience in manufacturing processes like presswork, machining, moulding, assembly, etc. Understa...

CXM Quality Analyst will be responsible for monitoring and evaluating the performance of tele-caller agents in the Voice process for Swiggy's Delivery Partner onboarding and rejoiner activities. The role involves assessing call quality, providing feedback to improve customer interaction, and ensuring compliance with Standard Operating Procedures (SOPs) to achieve the desired performance outcomes. Key responsibilities: Call Quality Monitoring: Monitor and evaluate Inbound/Outbound calls made by tele-caller agents to potential Delivery Executives (DEs) for onboarding or rejoining. Assess agents communication skills, adherence to scripts, SOP compliance, and accuracy in providing information. Q...

Job description Key Responsibilities: Handle inbound/outbound calls audits from Malayalam-speaking customers. Resolve customer complaints and provide accurate information. Maintain records of interactions and follow-up on customer queries. Ensure customer satisfaction and build lasting relationships. Adhere to company policies, procedures, and compliance requirements. --- Required Skills: Fluency in Malayalam (mandatory), and basic English/Hindi is a plus. Good communication and interpersonal skills. Ability to handle pressure and work in a team. Basic computer knowledge (MS Office, CRM tools preferred). Willingness to work in rotational shifts (including weekends, if required). Please conta...

Job description : Hiring for Assistant Manager Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at vinay.r@ienergizer.com- 9910155221 Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end t...

Role & responsibilities Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Preferred candidate profile Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Tamil (speak) and English language. Soft skill training working experience. Good i...

Experience 2 to 3 Years in Quality Department Experience with BPO Industry Willing to work in Night shift Quality Assurance Specialist must demonstrates complete familiarity with all aspects of quality of data entry including performance, professionalism, ethical standards, policies, guidelines and procedures Quality Assurance Specialist should monitors data entry performance, working with supervisors to implement improvement plans Should prepares quality reports by collecting, analyzing, and summarizing information and trends Quality Assurance specialist must prepares and conducts audit work in accordance with acceptable audit standards and plans. A minimum productivity requirement is defin...

We are looking for a highly skilled and experienced Quality Manager to lead and oversee all quality assurance activities in our manufacturing unit. The ideal candidate will ensure that products meet quality standards and regulatory requirements

Do you have more than one vacancy for this job? Location: Hyderabad, Telangana, India Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. Weve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new ...

Company Description: Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description: The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations, Team-Level reports, Program-Level Analysis, calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvement Framework Own deployment and completion of CE delivery plan for the program Observations and Customer Experience (survey) res...