790 Qc Tools Jobs - Page 10

Job Title: Quality Team Leader Life Insurance Process Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with internal teams and clients ...

*Incoming inspection of ram material, metal parts and moulded parts *Various instruments like vision measuring system, profile projector, hardness tester, plating thickness tester *Experience in supplier selection, validation, and evaluation process

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

Responsibilities: * Analyze product/service quality using QC tools * Ensure compliance with industry standards * Conduct Pareto analysis for root cause identification * Implement quality improvements through Quality Tools

A QA focuses on monitoring and evaluating customer interactions (calls, emails, chats) against quality standards, providing feedback and coaching to agents, analyzing data to identify trends, and implementing processes for continuous improvement.

Need Immediate Joiners Need Min 1+yrs exp as a Quality Analyst from International Voice Customer Support Process BPO. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Post - Quality Manager- Paint Technology* *Your one share can give Job who need it* *Industry -Manufacturing of Painting and Coating* *Location Pune Chakan* *Education* - 15-20 yrs *Email - punejob2025@gmail.com * *CTC - 20 LPA* *Contact - 9356395439* *Education* - *BE / Diploma in Mechanical / Paint Technology* *Notes* - *Tier -1 / Tier -2* *Painting, Coating manufacturing company work Resume applicable* Independently plant Quality handling. Strong QMS IATF/ ISO implementation and development. Quality Tools Paint Manufacturing automotive Domains Quality operations Management work. Painting, Coating, Shop blasting experience will be advanced.

Hiring for QA & TL from Banking domain – (International Voice) Graduate/PG with min. 5 yrs to max. 10 yrs Exp in Internationl Banking(Treasury) Domain+International BPO(voice) can apply. Call- Suhani-9911988552, Pooja-9911988774, Rukhsar-9899875055

Roles and Responsibilities Conduct quality analysis of banking processes to identify areas for improvement. Develop and implement process improvements to enhance efficiency and reduce errors. Collaborate with cross-functional teams to resolve customer complaints and improve overall customer satisfaction. Monitor key performance indicators (KPIs) to measure process effectiveness and make data-driven decisions. Identify training needs of team members and develop training programs to address them. Please share your cv at surbhi.malhotra@nlbtech.com

Role & responsibilities To monitor and evaluate the performance of the CCEs and suggest their improvement areas To provide feedbacks to the CCEs based on the internal / external audits to improve the CCEs performance on the call and to identify training needs. To take part in calibrations with the client, OPS, Training and help to resolve the disputes. To ensure the process is meeting Client KPIs such as CSAT and Quality scores To conduct Quality sessions to share areas of improvements based on the feedback of audits. Mock call and OJT certification of New Hire Batches Ensure higher Client satisfaction scores Identification of root causes and preparing Corrective actions To give inputs to th...

As a Junior Engineer or Engineer in the Quality Control department of a reputed Engineering Manufacturing Company near Vadodara, your role will involve ensuring the quality standards of the products. Your qualifications should include a BE or Diploma in Mechanical or Plastic engineering with 1 to 3 years of relevant experience in industries such as Engineering or Plastic. Your key responsibilities will include: - Having knowledge of Quality Management Systems (QMS) - Understanding Advanced Product Quality Planning (APQP) documents - Handling Non-Conforming (NC) material - Conducting Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) analysis - Conducting investigations usi...

HCLTech is Hiring for Quality Analyst & Team Leaders for Billing Support Job Location - Hyderabad US Shifts only Walk-in Interview Details: Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081 Timings: 11:00 AM - 3:00 PM Contact Person: Shivangi Sharma, Aman Chhabra & Somina Adlakha Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo Essential Duties and Responsibilities (For Team Lead Role) The Billing Lead will be the first escalation point for billing and transactional questions from the production staff. The Billing Lead should be able to resolve the majority of these issues independentl...

1) QA System( ISO/TS/Environments Norms, Safety, Fire etc) with detailing.( APQP, Project tracking & monitoring , DFMEA, PFMEA, Severity NO, Applicable of SOP & documents with process flow chart etc ) 2) Line Inspection & Process Quality 3) Incoming quality 4) Outgoing Quality 5) Warranty 6) Basic understanding of All process 7) Analytic skill with & QC tools 8) Audit skill like Process Audit, Component Audit, Supplier Audit, Supplier capabilities evaluation etc 9) Reading capabilities of 2d & 3 data & drg 10) Checking On hand experience on m/c we have like 3D m/c , profile projector & Basic instruments Vernier caliper, Micrometer, Vr. Height gunge , Slip gauge ,Plating thickness measuring m...

Responsible for managing customer quality requirements, ensuring product and process compliance, and driving continuous improvement to achieve zero-defect deliveries Maintain IATF 16949 & QMS compliance, internal & external audits Support NPD plans Required Candidate profile This role acts as the key interface between customers, internal quality teams & production to resolve issues & maintain high customer satisfaction Knowledge of SPC, MSA, PPAP, FMEA & problem-solving

CXM Quality Analyst will be responsible for monitoring and evaluating the performance of tele-caller agents in the Voice process for Swiggy's Delivery Partner onboarding and rejoiner activities. The role involves assessing call quality, providing feedback to improve customer interaction, and ensuring compliance with Standard Operating Procedures (SOPs) to achieve the desired performance outcomes. Key responsibilities: Call Quality Monitoring: Monitor and evaluate Inbound/Outbound calls made by tele-caller agents to potential Delivery Executives (DEs) for onboarding or rejoining. Assess agents communication skills, adherence to scripts, SOP compliance, and accuracy in providing information. Q...

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam neither Bangalore.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

1 To ensure the 5S & Safety in the respective area. 2 To assure the Quality during production as per Product Specification mentioned on drawing & SOP through first piece inspection & inprocess inspection. 3 To monitor the effectiveness of corrective & preventive actions for high rejection. 4 To implement the control on 4M change. 5 To handle the internal customer complaints & submit the CAPA accordingly. 6 To implement & maintain the documentation (Training Records, Quality reports) as per requirements of IAFT 16949:2016. 7 To ensure that process related documents like Work Instructions, Calibration plan of IMTE & Standard Operating Procedure (SOP) are properly displayed and adhered. 8 To gi...

Role Overview: As a Category Lead-EV Field Issues at Hero Motocorp, you will play a crucial role in managing market issues efficiently, reducing warranty claims and costs of electrical & electronics proprietary parts, driving DFMEA/PFMEA practices, resolving base model and aftermarket issues, and ensuring 360-degree customer satisfaction. Your day-to-day responsibilities will involve coordinating and aligning with multiple stakeholders, analyzing field issues, vehicle telematics data, and customer feedback, managing base model issues, and complying with quality parameters. Key Responsibilities: - Manage the Market issues efficiently including monitoring & improving Market Response Time and W...

Quality Analyst / Quality Analyst Team Lead - International BPO 5 Days Working Rotational Shift Quality Analyst Salary up to 6.5lpa Team Lead Quality Salary 7.5lpa Location - Kolkata / Hyderabad / Bangalore Required Candidate profile Must be Graduate Must have exp. as a Quality Analyst / Sr. Quality / Quality Team Lead in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - qualitydemographic@gmail.com

Quality Analyst / Quality Analyst Team Lead - International BPO 5 Days Working Rotational Shift Quality Analyst Salary up to 6.5lpa Team Lead Quality Salary 7.5lpa Location - Thane / Malad / Pune Required Candidate profile Must be Graduate Must have exp. as a Quality Analyst / Sr. Quality / Quality Team Lead in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - qualitydemographic@gmail.com

Quality Analyst / Quality Analyst Team Lead - International BPO 5 Days Working Rotational Shift Quality Analyst Salary up to 6.5lpa Team Lead Quality Salary 7.5lpa Location - Gurgaon Required Candidate profile Must be Graduate Must have exp. as a Quality Analyst / Sr. Quality / Quality Team Lead in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - qualitydemographic@gmail.com

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic project...

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement. Job Responsibilities - Must be a confident communicator and be able to build rapport with the team Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable. Need to do call barging & auditing. Monitor the Associates performances. Work with TL and moderators on ways to improve performance KPIs Investigate errors and conduct sample moderations, call out moderators, and conduct weekly one on ones. Calibrate and refresh/train team on required policy . Criteria - Need to have at least 1 year of expe...

Details: Domestic process Rotational shifts Rotational off Location- Mohali 6 days working

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow... Call or Whatspp cv Sri 8851792136 Neha 8287267407