790 Qc Tools Jobs - Page 12

Job Description- Assistant Manager - Quality Assurance Job Title: Assistant Manager - Quality Assurance Reports to: Head of Quality Assurance/ AVP Quality Assurance Assistant Manager - Quality Assurance This position manages processes and personnel to conduct Quality Control Audits, ensure process compliance with the process specifications. This position develops effective and efficient methods, maintains documentation throughout the QA process. This Position is also responsible for developing and implementing fixes and improvements, working with their team and with others in the organization to deploy updates and resolve issues that arise during the QA process. Responsibilities: Ensure adhe...

Role & responsibilities Conduct Transaction Quality Audits Conduct Audit Data Analysis & Error Analysis Provide Transaction Quality Metrics Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Drive Quality Initiatives Provide data inputs to internal stakeholders Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability, and Integrity of Data Customer Service experience required Preferred Competencies Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis Establish controls on Transaction Processing aiming for a Zero-Defect Output Report and Publish Transaction Quality Metrics Publ...

Join TETR as Sr Quality Analyst Location: Gurgaon Experience: 2-3 years Position: Full-Time Ths Tetr Story: Tetr College of Business is a new-age B-schoolwhere students study in 7 different countries across eight semesters, gaining firsthand experience of various business environments and cultures. Founded by Pratham Mittal, a Wharton alumniand previous founder of Masters Union and Outgrow, our program uniquely combines global exposure with experiential learning. Every year our students study at leading partner universities, including NUS Singapore and FITT-IIT Delhi. Students build 7 different ventures in 7 up and coming sectors in different locations across the world like Dubai, India, Uni...

Roles & Responsibilities: Monitor calls of AR Callers and provide feedback to improve call quality, communication skills, and adherence to processes. Identify training needs and assist in conducting refresher sessions for AR callers. Ensure compliance with quality standards, client guidelines, and HIPAA regulations. Analyze call data and prepare daily/weekly/monthly quality reports. Work closely with the operations team to enhance performance and reduce errors. Drive continuous process improvement initiatives. Handle escalations related to quality and client feedback. Desired Candidate Profile: Graduate in any discipline. 25 years of experience in US Healthcare RCM, with at least 1 year as a...

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in Service Desk domain and auditing calls Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Pune Graduates only US Shifts Immediate joiners DM - 8529546798 (Divisha)

Responsibilities & Key Deliverables Handling overall Product audit and Process audit. Analyzing customer complaints, line rejection, Supplier audit and taking corrective actions. Establishing Initial Process Capability (Pp/Ppk) and monitoring ongoing Process Capability (Cp/Cpk. Defining and standardizing all the Quality Procedure. Continuous process improvements (KAIZENS) to achieve consistent product quality. Implementation of POKA-YOKES to eliminate human error. Monitor and ensuring adherence to processes with SOP/SOS by periodic process audit, SPC and MSA studies. Responsible for Engineering Change Management Process Preferred Industries Automobile Education Qualification Bachelors of Tec...

Job Role: Quality Analyst & Trainer Location: Lucknow & Kolkata Salary Package: 20K-26K Work from office Qualifications: Education: Any Bachelor's degree Experience: 6 months or above of experience in compliance, with a focus on data analysis and in training and development, with a focus on process training, in BPO (Customer Service) sector Skills: Strong understanding of organizational processes, workflows, and best practices Excellent communication, presentation, and facilitation skills Proficiency in Quality methodologies, tools, and technologies Analytical mindset with the ability to evaluate, assess and improve process and the outcomes MS-Office & G-Suite proficiency Collaborative, adap...

Job Title: Shift Incharge - Jr Engineer Job Description: The Shift Incharge - Jr Engineer will be responsible for overseeing the operations of the production shift, ensuring that all activities run smoothly and efficiently. The individual will supervise a team of operators and ensure that all production targets are met while adhering to safety and quality standards. The role involves monitoring equipment performance, troubleshooting issues, and ensuring that maintenance activities are carried out as scheduled. The Shift Incharge will also be responsible for preparing shift reports, conducting training sessions for new employees, and implementing continuous improvement initiatives. Key Respon...

Experience: 2 - 6 Years Preferred Candidate Location: South Delhi, Ghaziabad, Noida, Greater Noida Education: Any Graduate - Any Specialization, PG - Any PG Course Other Certification: For QA-English - No certification required No of openings: 4 Industry Type: BPO Role: Quality Analyst Shift: US Shifts Role Overview We are seeking a full-time, on-site Quality Analyst to monitor English calls. Key Responsibilities: Should have strong oral & written communication in English language Should be target oriented Ability to provide clear guidance and direction to the associates for performance improvement. Ability to monitor calls and provide feedback with coaching advice. Should be known to qualit...

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

Job Summary: We are seeking a detail-oriented and proactive Incoming Quality Inspector / IQA Engineer to ensure that all incoming mechanical components and materials meet established quality standards and specifications. The ideal candidate will play a key role in verifying product conformance, identifying quality issues, and supporting continuous improvement initiatives within the organization. Key Responsibilities: Inspection & Testing: Perform thorough inspections and tests on all incoming mechanical parts and raw materials to ensure compliance with technical specifications, quality standards, and customer requirements. Collaboration: Liaise closely with suppliers, procurement, engineerin...

You will be joining Siemens Energy, a company dedicated to helping customers address the world's most crucial energy challenges. As a global leader in cutting-edge engineering technologies, Siemens Energy aims to enhance lives and advance human accomplishments across the globe, while also prioritizing climate protection, all thanks to its dedicated employees. In this role, you will have the opportunity to contribute significantly to society and human progress. Siemens Energy's mission is to "energize society" by assisting customers in transitioning to a more sustainable world through innovative technologies and the ability to bring ideas to life. This involves expanding renewables, transform...

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 4 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 3.8 LPA Assistant Manager Training Minimum 6 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As An Assistant Manager Training is mandatory. CTC upto 6 LPA Experience From E- Commerce Process in Call Center BPO is Added Advantage BPO (Call Center) Experience is Mandatory For All The Mentioned Roles. Graduation Is Mandato...

Hello Job Seekers, We are hiring for Quality Analyst for Bangalore location and Lucknow for one of the multinational BPO. Please go through the job description - Job Posting: Quality Analyst Location: Bangalore, Kudlugate (GNR) and Shivaji Nagar (EH) Salary: Upto 5.5 LPA (based on experience) Experience: 4+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Posting: Quality Analyst Location: Lucknow Salary: Upto 3.5 LPA (based on experience) Experience: 3+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Roles and Responsibilties - Monitor and Evaluate Interactions: Assess customer calls, emails, chats, and other communication channels for adherence to q...

Minimum 5 years of experience in International Inbound Voice Process 2 experience as Quality Analyst (on paper) Please whatsapp your resume or reach me 9902419093

Quality Analyst (Chat & Voice Audits) Skill-ATA Reports, Prepare Dashboards, Change Request, Audits, Problem Tickets, Service Requests Exp-3.5+ Yrs(Relevant in QA) Pkg-7 LPA Loc-Noida Notice period-Upto to 30 Days Send CV: riya.imaginators@gmail.com Required Candidate profile Note:- Hiring exclusively for International BPO Quality Analyst Talent Not looking for Testing QAs

6 days working Day shifts Must have experience as QA of 1 year on papers. must be a graduate.

Email your resume to Raveena@wissenpro.com or call/WhatsApp at 703-204-6318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionab...

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English

Job Summary: We are looking for a dedicated and experienced Specialist Voice Quality to oversee and ensure the delivery of top-notch voice interactions within our customer service team. The ideal candidate will have a strong background in voice process quality management, with total 4+ Yrs with at least 1+years of relevant experience. Key Responsibilities: Lead and manage a team of quality analysts focused exclusively on voice processes. Monitor, evaluate, and improve voice interactions to ensure adherence to quality standards. Develop and implement quality assurance strategies, call evaluation frameworks, and feedback mechanisms. Identify performance gaps and conduct root cause analysis to ...

Responsibilities To monitor and evaluate the performance of the CCEs and suggest their improvement areas To provide feedbacks to the CCEs based on the internal / external audits to improve the CCEs performance on the call and to identify training needs. To take part in calibrations with the client, OPS, Training and help to resolve the disputes. To ensure the process is meeting Client KPIs such as CSAT and Quality scores To conduct Quality sessions to share areas of improvements based on the feedback of audits. Mock call and OJT certification of New Hire Batches Ensure higher Client satisfaction scores Identification of root causes and preparing Corrective actions To give inputs to the CCEs ...

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Leading BPO in CHENNAI Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...

Looking for a challenging role? If you really want to make a difference - make it with us Good understanding of product requirements and manufacturing processes related to Turbine components like Blades, rotor shaft, diaphragms, nozzle, and others. Good understanding of Turbine components inspection and testing w.r.t technical requirements. Good understanding of reading and interpreting engineering drawings & specifications. Good understanding of Supplier & Product qualification process. Lead lessons learn process to prevent recurrence. Ensure the On Time Inspection of the components for Factory and site. NCR Management and drive RCA/8D to prevent re-occurrence. Be a part of lean initiative ...

Job Title: Team Lead QA (Quality Analyst) Location: Coimbatore Work Type: Full-Time | Work from Office Shifts: Rotational (Including Night Shifts) Job Description: We are looking for an experienced and detail-oriented Team Lead QA to join our quality team at our Coimbatore location. The ideal candidate must have a strong understanding of quality tools , a Six Sigma Green Belt certification , and demonstrated experience in transactional quality and process improvement . Key Responsibilities: Lead and mentor a team of Quality Analysts Drive quality initiatives , audits, and compliance across the process Utilize Six Sigma tools for process improvements and root cause analysis Monitor transactio...