543 Qc Tools Jobs - Page 15

Greetings!! Immediate openings for Quality analyst-Int voice process Job Description: Graduate required with International Customer Service experience A Quality Analyst (QA) specializing in call audit and call monitoring typically works within customer service or call centers to ensure that communication with customers meets company standards and regulatory requirements. QA on papers with 1-2 years experience would be preferred Have Good Interpersonal and Coaching Skills Expertise in CSAT/NPS Analysis, RCA and BQM. Proficiency in Excel is mandate (PPT knowledge would be advantage) Preferably from US Healthcare (OB/IB), Banking, Insurance, Pensions and Mortgage. Interested Candidates can shar...

Roles and Responsibilities Monitor the voice (Inbound & Outbound) & non voice (Chat and Email) responses to access the associates demeanour, technical accuracy, customer services performance & procedures. Identify and remedy defects within the production process. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyse statistical data. Participating in design of call monitoring formats and quality standards. Performing call monitoring, identifying errors and best practices on the call. Documenting call behaviours and giving appropriate feedback to the customer service agents. Applying 80:20 rules while...

Responsibilities: * Conduct quality inspections using QC tools on raw materials & finished products. * Ensure compliance with industry standards through regular testing. * Maintain accurate records of inspection results. Over time allowance

Roles and Responsibilities Urgent requirement for the position of Manager - Quality ( Travel). Interested candidates are requested to provide an updated resume at swapnil.gupta@igtsolutions.com 7042379178 May please find the below job description for your reference: Roles & responsibilities- Team Management - Managing a Team of Assistant Manager ,Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Quality Activities - Documentation for Transaction Monitoring Keeping Track on Process Trends Analyze and Report Trends in Agents/Process performance Implement corrective action plans as and when required Participate in quality systems improvement...

Job Title: Team Leader International BPO (Voice Process) Location: Noida Shift: Rotational | No cabs Mode: Work from Office Joining: Immediate joiners only Requirements: Minimum 12 years of experience as a Team Leader in any International Voice Process (BPO). Strong people management & team handling skills. Experience in achieving KPIs, shrinkage & attrition control. Excellent communication and interpersonal skills. Salary: Up to 75,000 CTC Openings: 3 Share your resume at: 9560883080 (Akanksha Sharma) Mention "Team Leader" in the subject. -------------------------------------------------------------------------------------------------------------------- Job Title: Quality Analyst Internatio...

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST Domestic BANKING PROCESS EXP / International Voice Call Callibration, Audit, Score , CSAT APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Chennai/ Vizag ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Send resume: Swathi@wissenpro.com Call: 8008582617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong anal...

Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, ...

HCLTech Walk-in Drive for Quality Analyst- 14th of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback...

Roles and Responsibilities: Maintain and analyze OQC reports and records. Coordinate with customer support on quality issues and ensure timely resolution. Implement and track Corrective and Preventive Actions (CAPA). Validate Engineering Change Notices (ECN) and maintain rejection records. Responsible for CAPA closure & implementation with their effectiveness. Lot Rejection & Counteraction Tracking. Ensure ECN validation & implementation. Desired Candidate Profile Bachelor's or master's degree in engineering (EEE/ECE/ETE) or equivalent. Certifications in Quality Management Systems (e.g., Six Sigma, ISO 9001, IATF or similar) preferred. 3 - 8 years of experience in process quality engineering...

Role & responsibilities Perform manual and automated testing to ensure product functionality, reliability, and performance. Identify, document, and track defects using standard bug tracking tools. Work closely with cross-functional teams including production, development, and design to ensure high-quality output. Conduct root cause analysis for defects and recommend improvements. Verify and validate products against quality standards and customer specifications. Assist in developing quality documentation such as SOPs, checklists, and inspection criteria. Participate in internal audits and process improvement initiatives. Preferred candidate profile Experience of 3-6 years in Quality Control/...

No of Positions -5 Shift : Evening /Night Candidate must have atleast 1 +yrs of exp in PPC travel process Interested candidates Call Ruchika @9650997623 Required Candidate profile Excellent comms skills

Embrace the mantra of quality over quantity with us! Your keen attention to detail will drive success in our Quality team. Be part of a dynamic environment where your contributions ensure excellence in product standards. Job Summary As a Quality Specialist within the Collateral CoE, you ensure loan documents adhere to QC standards. You refine liens, index documents, and capture essential metadata. You also pledge loans to FRBNY, maintaining compliance with regulatory requirements. Job Responsibilities Oversee production workflow to avoid backlogs Conduct EOD checks for request assignment and processing Propose procedural changes to Manager and LOB head Disseminate process updates to team and...

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS offi...

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS offi...

Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score outbound and inbound calls against established quality assurance standards. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addr...

Position: Lead Engineer-New Product Development Experience: 5-6 years Qualification : BE-Mechanical Requirement : Overall Functional Scope Create and monitoring of Engineering documentation such as routing, Control plans , Flow charts. Ability to interpret the Aerospace Engineering drawings for special process. Monitoring of FAIs in WIP and resolve queries to support production process. FAIR documentation as per AS9102 and AS9100D. Desired Skills/Competencies: Excellent verbal and written communications. Knowledge of 7 QC Tools to conduct RRCA for FAI parts. MS office knowledge.

Ensure the Quality of product and Process at incoming, inprocess and final stage. Impliment the requirment of IATF. Intract with customer to resolve thequality issue and take action Dovelop the internal standereds and traind team to ensure quality. Required Candidate profile Knowledge of CMM inspection. Root cause analysis. knowledge of sand casting and machining process. knowledge of IATF requirments.

Strong in MS Office package (Excel, Word, PPT, Teams, Outlook, etc) Strong in implementing SOPs, Do & Don’t’ s, Risk Assessments, Standard Operating Conditions, Critical to Quality (CTQs) guidelines on shop floor Required Candidate profile Good in English & Hindi communication (verbal & writing) Added Advantage – Minitab, Six Sigma, QC Tools, Kaizen, Statistical Process Control, TQM, ISO 9001, 14001, 45001, 50001

Exposure in a large metal plant, Aware of Charging of metals , Six Sigma, Kaizen , ISO standards ,Hiring for Silicon Preparation Unit. Knowledge of SAP --- ON ROLL OF RIL

We are looking for Quality analyst Salary package upto 4.8lpa Need Customer service relevant on paper experience Telephonic interview Good English speaking skills, Should have knowledge of Qc tools and parameters. Interested call HR Salman 7666535407

Roles and Responsibilities Conduct quality audits, inspections, and reviews to ensure compliance with industry standards and company policies. Identify areas for improvement through root cause analysis (RCA) and implement corrective actions using tools like Poka Yoke, Capa, and Kaizen. Develop and maintain documentation related to quality control processes, including procedures, checklists, and reports. Collaborate with cross-functional teams to resolve issues related to product defects or non-conformities. Desired Candidate Profile 3-8 years of experience in a manufacturing environment with expertise in 7QC, 5S, IPQA/IPQC, IATF 16949:2016 certification. Strong understanding of QC tools such...

Mandatory Skill:- BaNCS, payments testing, Swift, Sepa Payments tester - with SWIFT ISO MX, not just basics of MT, can be upskilled on BanCs Strong functional knowledge on SEPA payments (transfers, direct debits) and SWIFT payments is mandatory Having TCS BaNCS payments product knowledge is an add on Work experience on QC tool is mandatory Strong fundamentals in Testing concepts Clear understanding of Test development life cycle and process oriented Build test cases, test data and perform test executions Defect management and tracking Perform Functional and Regression Tests Strong written and communication skills. Clear and concise communication skills. Relevant domain accreditation. Proven ...

Job description: Immediate Openings for Quality Analyst Kannada) _Chennai Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a deta...