543 Qc Tools Jobs - Page 18

Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore International Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period Must be a Graduate PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality managem...

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in International Voice Process is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment...

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers Proficient in MS Office. Excellent analytical and listening skills.

We are Hiring for Call Quality Analyst - Manipal Fintech About Us:- Manipal Fintech, a proud part of The Manipal Group, is transforming lending with innovation, security, and excellence. As a leading fintech platform, we offer seamless, reliable, and customer-first financial solutions, ensuring quick and transparent access to funds. Built on a foundation of trust and powered by cutting-edge technology, we empower individuals and businesses to achieve financial success effortlessly. Role Expectations:- Monitor calls, evaluate Quality, enhance sales and customer experience. Identify improvement points and provide actionable insights to the agents. Track progress of the agents assigned to them ...

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools

Minimum 1-3 years experience in the same industry B.Tech./Diploma Electrical/Mechanical Working experience in SAP Knowledge of CAPA, 7QC Tools Gauge use measure dimensions in Quality Call @ 8447732667 Required Candidate profile Responsible for all activity of final QC Excel is mandatory with formula document prepare in Quality 7 QC tools tsprecruiter02@gmail.com

What you will do: Complaint handling and Product investigations of medical devices Perform Visual, functional, dimensional, functional inspection & RCA of field returned products. Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities. Risk management -Risk assessment Review of Process flow, DHR, Inspection plans, Measurement techniques, GRR s etc. Review and analyze Literatures such as Clinical reports, PMCF reports, National register etc. to identify Complaints Create PMS plan, PMS report, PSUR report as per EUMDR, Trend report & Complaint analysis. Other tasks as assigned by manager. What you need: Required skills: B. Tech / M.Tech Mecha...

What you will do Complaint handling and Product investigations of medical devices Perform Visual, functional, dimensional, functional inspection & RCA of field returned products. Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities. Risk management -Risk assessment Review of Process flow, DHR, Inspection plans, Measurement techniques, GRR s etc. Review and analyze Literatures such as Clinical reports, PMCF reports, National register etc. to identify Complaints Create PMS plan, PMS report, PSUR report as per EUMDR, Trend report & Complaint analysis. Other tasks as assigned by manager. What you need: Required skills: B. Tech / M.Tech Mechan...

Roles and Responsibilities Ensure quality control processes are followed at site by conducting regular audits and inspections. Conduct FMEAs, process risk analysis, and root cause analysis to identify areas for improvement. Implement Total Productive Maintenance (TPM) principles to reduce downtime and improve equipment reliability. Develop and maintain quality procedures, work instructions, and documentation according to IATF standards. Collaborate with cross-functional teams to resolve quality issues related to paint shop operations. Desired Candidate Profile Strong knowledge of quality tools like SPC, MSA, 7QC tools etc., preparation of PPAP documents. 3-4 years of experience in a similar ...

Roles and Responsibilities Conduct quality audits, call calibrations, and call monitoring to ensure adherence to international process standards. Utilize QC tools such as 7QC and feedback mechanisms for continuous improvement. Collaborate with the team to resolve issues related to call quality and customer satisfaction. Provide constructive feedback to team members on their performance and suggest areas of improvement. Desired Candidate Profile 4-7 years of experience in a similar role within an International BPO environment. Strong knowledge of QC tools like 7QC, Call Quality, Call Audit, Call Calibration, Call Monitoring etc. . Excellent communication skills for effective collaboration wit...

Job description: Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisf...

Role & responsibilities Conduct quality assessments and provide coaching and feedback for customer interactions, including phone calls and emails, according to established criteria and guidelines. Evaluate agents' adherence to company policies, procedures, and quality standards, and provide constructive feedback and coaching to support their development. Analyse quality assessment data to identify trends, patterns, and areas for improvement, and collaborate with relevant stakeholders to implement corrective actions. Generate regular reports and dashboards to track quality performance metrics and communicate findings and recommendations to management and relevant departments. Develop and main...

Must have Min 1+yrs Exp as Quality Analyst from International Technical Support Voice process BPO Need Immediate Joiner Only Must know Quality QC Metrics. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Role - Quality Analyst - Service Desk Experience - 2 Years Minimum Location - Bangalore Budget - upto 6 LPA Work Mode- WFO Skills - QC Tools, Technical Audit,Service Desk, Call audit, Quality check Contact:Naman 8890377940/ naman.ghrs@gmail.com

* Investigate non-conformances & consumer complaints, lead completion of root cause analysis * Implement corrective actions, monitor progress & improvements * Drive continuous improvement on quality standards, requirements & best practices Required Candidate profile * Good Computer & Communication skills * QC Tools Knowledge * Kaizen

Ensuring annual budget plan adherence of all administrative related services to the entire factory Ensuring availability of infrastructure related services like workstation, computer/ laptop, intercom, mobile connection, etc. to all employees Ensuring adherence to norms and policies in terms of new joining facilities like payment for shifting, allotment of car with respect to companys car policies, etc Ensuring smooth joining process of new employee by providing him/her all the services entitled to him according to his grade and the policy Ensuring proper management of travel related services to all employees in terms of local taxi, flight, bus, train, hotel, guest house bookings, etc Ensuri...

The Quality Analyst is responsible for performing reviews/audits for email/chat/call transactions, publish weekly/monthly reports to highlight the areas of improvement. To be successful as a Quality Analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. Role and Responsibilities: The primary task of the quality analyst is transaction monitoring and providing actionable insights. Comprehensive documentation of every coaching opportunity. Share real-time feedback with the coach to ensure that corrective measures are taken. Participate in team huddles and share updates and best practices. Participate in calibration sessions and exchange ide...

IMMEDIATE REQUIREMENT Roles and Responsibilities Official role will be Assistant Quality Manager. Responsibilities will include IATF 16949 Documents, new part development documents, LSR audit, maintaining day to day quality documents, quality team management, 5s activities and problem solving. Knowledge to use of roundness tester, form tracer and Video measuring machine will have priority. Desired Candidate Profile People with experience in IATF 16949 audit. Should have knowledge in maintaining QMS of the company Should have experience in Quality team management Should have good communication skills Perks and Benefits Salary 30000-40000 per month depending upon the skill level, experience an...

Greetings from Teleperformance! We are hiring QA for voice process in our company. Candidate must be a graduate & Fully vaccinated. Should have minimum 1 year experience as a quality analyst in his previous experience. Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback. Excellent communication skills • 6 Days working. •Salary-Up to 5 CTC If Interested Call or share resume Yamanur:- 9449900627 yamanurappa.kuri@teleperformancedibs.com

T3 Developer Support Quality Analyst Work Type: Content Review Sub-worktype: Apps - Developer Appeals TP is looking for skilled Application Developer Support Quality Analysts to support our technology client at our [LOCATION] site. The ideal candidate will have extensive experience supporting technical end-users with troubleshooting and policy adherence. Responsibilities Monitor and report agents interactions and overall team level quality, conduct calibration, perform fraud and compliance audits Take necessary steps to ensure quality metrics are met by assessing accurate samples and monitor process improvement initiatives Investigate escalations of inaccurate decisions to understand the roo...

rebootXP is hiring for Quality Analyst - BPO Voice Process Specifications: - Minimum 2 years of work experience in a relevant (contact center) sales process. - Minimum 1 year of work experience in a QA role from premium voice program. - Yellow Belt certified - Good aptitude skills-reasoning, logic and problem solving. - Good spoken English skills - Graduation is must. - Immediate Joiner Responsibility : - Monitor and evaluate inbound / outbound customer service calls. - Provide feedback and recommendations to agents for performance improvement. - Develop and maintain quality standards and procedures. - Collaborate with team leads and trainers to align quality metrics with business goals. - A...

Designation : Assistant Manager Quality Department : Coding Location : Airoli , Navi Mumbai Qualifications: Bachelor degree from a Life science stream (Biotech, Microbiology, Pharmacy, Physiotherapy, Zoology, Botany) or Equivalent Responsibilities Will be responsible for supervising and managing a team of 20-25 QAs Create an inspiring team environment with an open communication culture Design QA capacity planning Delegate tasks and set deadlines Manage Quality of ProFee & EM Coding projects Quality control as per client SLA Ensure effective implementation of organization’s Quality Assurance Management System Monitor team performance and report on metrics Performing random audit of auditor Pe...

Quality Lead Hiring - Hyderabad Min 3-7 yrs exp as a QA Should have excellent oral and written communication Should be well aware of 7QC Tools, RCA, 5WHY's, Excellent advanced excel, Stakeholder management would be there 5days/US Shifts/ Required Candidate profile Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com CTC will vary upon last CTC - Max hike upto 30% depending upon interview process

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly quality targets. Monitor team performance and provide regular coaching, feedback, and training to drive improvements. Min 1 year on paper as a QC mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

Responsible for ensuring manpower training, skill enhancement and allocation of work to associates as per their skills to produce first time right and every time right products Responsible for Paint shop Process Monitoring through statistical methods and Proactive actions Capable of Paint shop concern resolution using Advanced quality tools to deliver consistent results in First Time right ratio and Quality audits score Customer centric approach to deliver best quality product to internal (TCF CQA) and Final customer Implementation of TPM standards for Paint shop process To Participate and lead contamination control CFT Capable of global benchmarking for process and product (PT-CED Topcoat) ...