543 Qc Tools Jobs - Page 17

Work Location:- Mayapuri & Noida (Sec-126) Mckenzie Tower, 6th Floor, C-97, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi 110064 Fortune One, 5th Floor, Incuspaze Coworking Space Noida Sector-126 Key responsibilities: Implement and ensure Call Quality Audit. Monitor and evaluate inbound and outbound calls to ensure adherence to quality standards. Provide detailed feedback to agents and team leaders regarding performance and service quality. Conduct regular calibration sessions with the agents. Collaborate with team leaders to improve overall service quality and customer satisfaction. Ability to provide constructive feedback in a positive manner. Monitor Call Quality & Analyze traini...

Job Title: Quality Analyst Inside Sales/Customer Support Work location: Pune (Baner) Job Overview: The Quality Analyst is primarily responsible for evaluating calls, coaching, and feedback. They need to ensure they act as a link between training and operations to enhance the overall customer experience through process improvements. Role & responsibilities Focus on evaluating calls for the Operations with a set target of sampling per month Act as a support mechanism for coaching and feedback Build on Process improvements through continuous and continual improvements by various activities to own like calibrations, briefings, and process implementations from different analyses completed in peri...

HCLTech Walk-in Drive for Quality Analyst & Quality Team Lead- 2nd &3rd of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communic...

Job Title: Quality Analyst International BPO Location: Gurugram, Haryana Salary: Up to 35,000 per month Experience Required: Minimum 2 years (International BPO process) Job Summary: We are seeking a highly motivated and detail-oriented Quality Analyst with a minimum of 2 years of experience in an International BPO environment. The ideal candidate will be responsible for monitoring and evaluating the quality of voice and non-voice interactions, identifying improvement areas, and supporting agents with constructive feedback and training insights. Key Responsibilities: Monitor and evaluate customer interactions across voice channel Conduct quality audits and provide actionable insights to enhan...

Division- Production Department- Assembly Job Location- Kharkhoda, Haryana Job Title Quality Analysis Incharge - Assembly - (3~5 yrs) Job Role: 1. Should have experience of working in automobile manufacturing quality. 2. Knowledge of vehicle manufacturing processes like Weld, Paint assembly are desired. Reporting To Shift Incharge Level in the organization AM/DM Educational Qualification B.E./B. Tech. in Mechanical/Automobile Engineering. Graduation (With Specialization): B.E./B. Tech. in Mechanical/Production/ Automobile Engineering Post Graduation (With Specialization): Not Required Any Other (Certification / Diploma etc.): Not Required Work Experience (Years) in treasury activities. 3- 5 ...

Department - PC-K Job Location - Kharkhoda Plant Job Title - Quality New model Incharge Job Role - Quality New model Incharge Reporting To - DPM Level in the organization - SE /AM/ DM Experience:- With B.Tech (3 ~ 5 years), With Diploma (8-11 years) Job Responsibility 1.Study and analyse critical quality defects reported in-house and external field issues. 2. Quality KPIs (Direct pass, Customer audit, field quality) monitoring and monthly reports discussion with concerned stakeholders. 3. Annual and monthly targets finalization for quality and new model KPIs. 4. Discussion for all stakeholders and top management for closure of all the quality issues. 5. To finalize Vehicle trials day wise sc...

Role: To design and develop drivetrain parts of automotive e-transmission Responsibilities: Layout and packaging of transmission in vehicle Design and development of gear train parts for adapting motor/engine Design of forced lubrication system to meet motor cooling transmission lubrication requirement. Develop proto parts tooled up parts - concurrent engg. with supplier. Countermeasure to failures of driveline parts in testing. Analysis of market problems/NVH Assembly issues pertaining to transmission system (Pump, gear train, thermal system). Competency Requirements Technical/ Functional: CAD proficiency - Uni-graphics (mandatory) CAE Design: Gear Shaft, Bearing selection, Lubrication Cool...

Job Role Responsibilities: HANDLING OF MARKET FEEDBACKS AND WARRANTY ISSUES RELATED TO VEHICLE ELECTRICALS AND INFOTAINMENT. IDENTIFY BUGS, CAUSE AND SUGGEST POTENTIAL COUNTER-MEASURES IN VEHICLE ELECTRICALS/INFOTAINMENT SYSTEMS. COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACKS. FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES. COMPETITOR PROCESS / DESIGN BENCHMARKING. DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS. Competency Requirement:- Technical/Functional: GOOD UNDERSTANDING ON VEHICLE ARCHITECTURE AND INTERFACE. KNOWLEDGE ON VEHICLE COMMUNICATION PROTOCOLS INCLUDING CAN AND LIN. KNOWLEDGE OF...

Job Role 1. Handling shift operations in HPDC area. ( Team size - 20 operators). 2. Successful SOP of new plant HPDC machines and scaling up operations. 3. Troubleshooting, First time ok after die change, Set up change. 4. Operational knowledge of Fanuc robots and Toshiba Machines. 5. Know how of 4W products in High Pressure Die Casting- Toshiba Machines. 6. New component parameter setting and robot program making. 7. Train new operators on machine operations as per WIS. Train for die change. 8. Achieve shift area target wrt Safety, Quality, Delivery, Cost, Suggestions. 9. Supporting training of new trainee supervisors. 10. Knowledge of Fanuc Robot systems and Toshiba/ Ube machines. 11. Main...

Level - AM/DM/MGR Position- Gurgaon Plant Educational Background - B.tech in Mechanical/ Automobile Engineering with 3 to 8 yrs experience Diploma in Mechanical/Automobile with 10 to 16 yrs experience. Job Role: Market returned parts analysis of Door components involving mechanical functional parts such as Handle, Latch, Regulator, Gas springs, Hinge, Body-In-White (BIW) components. On Field support for the escalated complaints from Service team /Dealerships. Receiving of market complaints, understanding and analysis of the complaint by close coordination with Vendor, Parts -Quality, Engineering Plant Team. Pro-active visits at Vendor end for quality improvements, identifying potential probl...

understand the automotive suspension system components functioning and analyse the market failure [major parts are box assy steering gear, column assy collapsible steering, wheel assy steering etc]. quick resolution of suspension system related market failures through root cause analysis and taking countermasures. diagnose and resolve customer complaints action judgement for critical market issues (handling recalls, service campaigns). warranty data analysis initate proactive action strategies for market claim reduction. profound knowledge on vehicle steering system. knowledge of automotive-specific government regulations live motor vehicle act and mandatory recall code etc. knowledge of aut...

handling of market feedback and warranty issues related to engine components preferably cng components faster analysis and execution of quality improvement projects based on market feedback analytical skills and logical approach towards problem solving fta approach for solving complex market issues failure reapperance / simulation and child part level analysis Strong knowledge of production process Strong knowledge of qc tools, doe, six sigma Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) Strong execution, orientation and problem-solving approach Ability to analyze the data and propose solution future strategies. Strong communication presentation skills Abi...

Handling of market feedback and warranty issues related to engine components Faster analysis and execution of quality improvement projects based on market feedback Analytical skills and logical approach towards problem solving Fta approach for solving complex market issues Failure reapperance / simulation and child part level analysis. Competitor process / design benchmarking. Strong knowledge of production process Strong knowledge of qc tools, doe, six sigma Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) Strong execution, orientation and problem-solving approach Ability to analyze the data and propose solution future strategies. Strong communication presen...

Job Role: Area Supervisor - Production Quality Control Qualification: Diploma (Mechanical / Automobile / Production) Level: JE/ER/SE Experience : 3 yrs to 8 yrs Preferred experience: Vehicle Inspection, Final Inspection, Pre delivery Inspection, Vehicle Assy Shop in-process Quality. Job role and responsibility: 1. Ensure Safety of workplace, adherence to safety PPE, standards and rules. 2. Ensure inspection of vehicles as per standards and prevent outflow of defects 3. Ensure achievement of Quality targets and KPI 4. Manpower planning and management 5. Training of new manpower as per standard 6. Maintain and improve 5S of workplace. 7. Experience / knowledge of Process audit 8. Monitoring of...

Job Role: Area Supervisor - Vehicle Assembly Qualification: Diploma (Mechanical / Automobile / Production) Level - JE/ER/SE Experience - 3 yrs to 8 yrs Preferred past experience: Vehicle Assembly Line: JOB ROLE AND RESPONSIBILITY 1. Ensure Safety of workplace, adherence to safety PPE, standards and rules. 2. Ensure Operation procedure of work place as per standards and prevent outflow of defects 3. Ensure achievement of area KPI (Safety, Quality, Production and Cost) 4. Manpower planning and management 5. Training of new manpower as per standard 6. Maintain and improve 5S of workplace 7. Process audit 8. Monitoring of defects, analysis and information to responsible departments 9. Ensure dis...

We are hiring for Quality Analyst for Banking process Min 12 months Dispute Domain experience Experience in chat transactions in customer support assisting customers and resolving queries Customer Service Banking experience is preferred Quality Transaction Monitoring/Evaluation Analysis using QC tools of Individual and group level opportunities Reporting at defined frequencies Internal and External calibrations Responsible for managing quality trends session at weekly level Manage Risk based audits Identify training need for low performers Assisting team leaders in coaching bottom performers Open to work in rotational shift 5 days working / 2 rotational off Job location : Malad interested ca...

Role: Quality Analyst(QA) Must know 7 QC tools: check sheets, histograms, Pareto, cause-effect, run/control charts, scatter diagrams Location: Hyderabad Exp: 3–5 years Salary: 4.5–6.5L 5 interview rounds (No MTI) Both-side cab | 24x7 shifts | No NP Required Candidate profile The 7 QC tools: Cause-and-effect diagram (Fishbone diagram), Check sheet, Histogram, Pareto chart, Control chart, Scatter diagram, and Flowchart (or Stratification).

• AS9100D and QMS implementation. • Hands on exposure to Wire Harness for Aerospace and Defense QA • RCCA by using 8D, Fish Bone, WHY_WHYs. • People management. • Lean Manufacturing. • FAI as per AS9102. • PFMEA and APQP.

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Required Candidate profile Work From Office Kolkata only- APPLY ONLY IF CAN RELOCATE in Kolkata not any position in Delhi/NCR and Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407

Watsapp details to HR Mamta 9903044494 Hi folks !! Hiring QA •Minimum 1 yr relevant exp as QA in international process •Salary upto 35k •Both side cab & Meal provided •Location Gurgaon Required Candidate profile No freshers Minimum 1yr exp req in international process as Quality analyst

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice process BPO Need Immediate Joiners Only Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Job Description APM Quality Drive continuous improvement program across processes. Undertake detailed process improvement studies and up skills the team members. Provide Training and Quality support, development of metrics and dashboards in line with customer requirements Design overall framework of learning development for associates across locations. Ability to lead a team, coordinate with other locations and drive standardized practices Strengthen quality management processes/framework to improve quality delivery. Should meet and exceed client metrics Accurately capture the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation Profile...

Hi Candidate, We are hiring for Senior Process Manager (Quality) Overall 10+ years of experience. Transitional quality experience is Must. Should be comfortable with Night Shift (US Shift - 24*7) Telecom experience is preferred. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Sup...

Basic Details Organization Name: R.K. Control Instruments Pvt. Ltd. Industry: Control Valve Manufacturing Work Location: Thane West (Factory) Reports to: QA Manager Department: Quality Control Working days: Saturday to Thursday Timing: 8:30 am to 5:30 pm Website: http://rkcipl.co.in Description a. Receipt & In-process QC 1. To carry out inspection and record the results of material inward. 2. To verify and compare product with the specification given in the Work Order. 3. To prepare and maintain inspection and test records. 4. To verify and correlate vendor s test certificates with the product during receiving inspection. 5. To maintain vendor s Test Certificates. 6. To coordinate and carry ...

Role: Call Quality Analyst (BPO) Experience: 1-3 Years Salary: 25k + Incentive Language: Tamil , Malayalam, Telugu, Kannada Fluent Communication Location: Chennai Skills: BPO Call Auditing Call Monitoring Review & Feedback Out Bound Calls Tools