Hiring For Quality Analyst - BPO !!!

1 - 4 years

2 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Quality Analyst

Good English with Kannada & Hindi

Roles and Responsibilities

  • Randomly audit required number of calls on daily basis.
  • Providing timely and accurate feedback to agents for improvement areas.
  • Take corrective actions by doing data analysis to improve process efficiency.
  • Work upon the action plans to improve Quality scores.

Candidate Profile:

  • Graduation is Mandatory

  • 1-4 years' experience in call auditing Skills Quality analyst in BPO/Call center preferably in Banking Collections background

  • Immediate Joiners Preferable.

Imthiyas / 9994455363

Mathi / 9786099709

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
NOVAC logo
NOVAC

Technology / Data Analytics

San Francisco

RecommendedJobs for You