QA Manager

About Snapmint

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech.

We are building the future of responsible consumer finance, simple, transparent, and customer-first

.https://snapmint.com/

About the role

We are looking for a QA Manager to help us deliver the quality and performance of large scale, big data, custom hardware multi-platform software products that includes; web, API and mobile application interfaces. Incumbents in this position are experienced, hands on and self-motivated engineers who can work collaboratively in a continuous integration environment. They will focus on contributing to the development of automated Functional Integration tests and end-to-end tests through open-source test frameworks for overall system testing within an Agile environment. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Key Responsibilities

• Lead and manage a team of QA engineers including manual and automation testers
• Define and implement comprehensive test strategies for web, mobile (Android/iOS), APIs, and backend services
• Oversee test planning, execution, defect tracking, and reporting
• Build and maintain automation frameworks for UI and API testing
• Collaborate with Product, Engineering, and DevOps teams to ensure test coverage and release readiness
• Drive continuous improvements in QA processes, tools, and metrics.
• Participate in architectural and design discussions with an eye on testability and automation
• Ensure timely delivery of high-quality releases with zero critical bugs in production
• Lead, mentor, and upskill our team of Quality Engineers. Provide hands-on technical guidance and training to bridge process gaps and foster a culture of high performance and continuous improvement
• Plan for future resources requirements and collaborate with the hiring efforts

Requirements

• B E/ Btech, and a minimum of 10 years of experience, with 5+ years experience preferably in a Team Manager role
• Proven, hands-on experience building and scaling QA processes and teams, preferably in a fast-paced B2C startup environment
• Demonstrated expertise in establishing QA methodologies from the ground up, including creating test strategies, plans, and implementing robust defect management lifecycles
• Strong, hands-on experience with both manual and automated testing for web applications
• Deep familiarity with modern testing tools and frameworks (e.g., Jira, Selenium, TestNG, Postman, JMeter etc)
• A natural leader and mentor with a passion for upskilling teams and a demonstrated ability to drive cultural change
• Excellent problem-solving, interpersonal, and communication skills, with the ability to influence and collaborate effectively with cross-functional teams
• Must be detail oriented, analytical and creative thinker with passion for quality and test automation
• Experience leading ambiguous situations, dealing with technical issues and coming up with effective solutions to ensure customer project deliverables
• Must have previous experience with requirements, defect, functional, and performance management systems
• Prior team management experience is a must have

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