Why CBRE Business Services Organization (BSO):
When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
At CBRE- Business services Organization (BSO), We are dynamic problem solvers and forward-thinking professionals who create significant impact.
CBRE Business Services Organization (BSO), Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people and you have the opportunity to realize your full potential.
Job Title – PS Quality Assurance Specialist
What You’ll Do:
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Quality and Process Assurance for services provided by Portfolio Services Team.
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Develop Quality Assurance Specialist role by close collaboration with Portfolio Services Teams.
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Add value and support PS leadership in identifying opportunities for improving quality of business processes and flagging areas of risk. Provide support and regular update of risks in Global BSO Risk & Incident Register.
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Trusted advisor for PS Leadership on internal controls objectives and SOC/ISAE3402 requirements. Control environment monitoring.
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Performing regular quality reviews of the operations performed on PS Accounts in accordance with applicable standards. Ensuring that audit procedures that are in place allow for all major risks to be identified and mitigated within the key business processes.
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Coordination of regular meetings to discuss results of internal testings and agree Portfolio Services corrective/preventive actions.
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Coordination of regular User Access Reviews as part of the Logical Access monitoring.
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Periodic tests on quality of the data within systems used among Portfolio Services Business Line.
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Coordination of training sessions dedicated to PS in order to continuously increase PS Team Members’ awareness in regards to BSO Audit & Compliance areas of expertise.
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Continuous improvement and service excellence in the area of Lease Administration and Rent Management within Portfolio Services to increase the business processes effectiveness.
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Portfolio Services performance measurement and analysis - review of SLAs, KPI and service delivery monitoring.
What You'll Need:
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Fluent English
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Very good Excel skills
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Experienced in internal controls testing
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Experienced with Access Management/User Access Reviews, or experienced with Lease Administration
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High analytical skills
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Experience with SOC1/ISAE 3402 (optional)
Company Perks and benefits:
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Health Care: Health Insurance to Self, Immediate family & Parents/In-laws
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Accident & Term life Insurance for all employees Accident & Term life Insurance for all employees.
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Food & Snacks: Free Meals & snacks are provided in all shifts.
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Mental Wellbeing: A confidential service that provides facility of counselling to keep you emotionally & mentally well while dealing with the challenges.
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Childcare: We partner with Klay day care and CBRE employees get 100% waiver on admission fee. This Day school is in our HYD campus.
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Entertainment: On floor - Chess, Carrom board, Table tennis, Foosball.
Our Values in Hiring:
At CBRE, we are committed to fostering a culture where everyone feels they belong.
We value diverse perspectives and experiences, and we welcome all applications.
CBRE Business Services Organisation (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE):
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com. We routinely post important information on our website, including corporate and investor presentations and financial information. We intend to use our website as a means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Such disclosures will be included in the Investor Relations section of our website at https://ir.cbre.com. Accordingly, investors should monitor such portion of our website, in addition to following our press releases, Securities and Exchange Commission filings and public conference calls and webcasts.
