Posted:18 hours ago|
Platform:
On-site
Full Time
Responsibilities –
•Reporting – 1:00PM To 11:00PM
•E- Mail – Daily E-Mail Update Check
•Daily Property Check – Parking Area / Reception Area / 1-2-3-4-5 All Floors / Balcony Area / Common Area / Café Area / All Property Lights / Water Tank / DG / Dispenser / Dustbin / CCTV Camera Check
•Night audit (Ezee + Optimus) – Report Check (Manager Report & Night Audit Report)
•C-Form – Guest Details Check (C-Form Check)
•Finance sheet – Finance Sheet Cross Check with Night Audit Report
•Meter Reading – Sheet Check & DG
•Uniform– Briefing with All Staff & Uniform Check
•F&B Tracker – Daily Update & Cross Check/ Kitchen Item Check
•A&D Resister –Total Guest Entry Check & Cross Check
• Day Book Payment Match – Finance Sheet & Register Check
• Vendor Bill (Along with Receiver Sign) –Bill Check & Update On Finance Sheet with Approvals .
• Housekeeping –
Cleaning Picture Share Main Group & Rooms Cleaning Check
Cleaning Feedback Form Guest
Chemical Qty Check & Laundry Report Check
Reception Area Cleaning Check
Parking Area Cleaning Check
Outside Property Cleaning Check
Floor Cleaning Check
CCTV Camera check – Daily Basis
R&M – R&M Report Updated
Task –
•Target - Daily 4 Google Review
• Target - Daily 3 OTA Reviews
• Events – Daily Activity
• Staff Training – Training & Soft Communication Training
F.O – Monday – 30 Min Brief – Soft Communication & Guest Relationship/ Guest Handling / Ancillary Sale / Reviews / Daily Task / Team Management
H.K – Tuesday - 30 Min Brief – Room Cleaning / Guest Laundry / Deep Cleaning / R&M Update On Time / Room Amenities & TCM
F&B- Wednesday - 30 Min Brief – Food Costing / Guest Service / Monthly Closing /Targets / Food Improvement
Areas of Ownership-
•Property Take care & Growth
The Social Stays
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