Area Manager

Job Summary:

Reports to: CEO/ Co - Founder

Location: Multiple locations, with frequent travel and stays at company properties

We're seeking an experienced Area Manager to oversee operations across multiple properties. The successful candidate will have a strong background in hotel/hostel management, with expertise in ensuring seamless operations, driving revenue growth, and managing high-performing teams. This role requires frequent travel and stays at our properties.

Key Responsibilities:

1. Operational Management:

- Ensure smooth operations across assigned properties, including front office, housekeeping, food and beverage, and maintenance.

- Implement and maintain standard operating procedures (SOPs) to ensure consistency and quality.

2. Performance Monitoring:

- Monitor and analyze key performance indicators (KPIs) such as occupancy, revenue, and profitability.

- Identify areas for improvement and implement corrective actions.

3. Staff Management:

- Lead and motivate teams across properties, fostering a culture of excellence and teamwork.

- Conduct regular performance reviews, providing feedback and coaching to improve staff performance.

4. Staff Training and Development:

- Develop and implement training programs to enhance staff skills and knowledge.

- Conduct training sessions, workshops, and coaching to ensure staff meet performance expectations.

5. Recruitment:

- Identify staffing needs and assist in recruiting top talent to meet business objectives.

- Ensure new hires are properly onboarded and trained.

6. Property Management:

- Oversee property operations, ensuring targets are met and exceeded.

- Manage budgets, resources, and assets to optimize profitability.

7. Issue Escalation:

- Handle staff conflicts, performance issues, and other operational challenges.

- Provide guidance and support to resolve issues promptly and effectively.

Requirements:

1. Education: Bachelor's degree in Hospitality Management or related field.

2. Experience: Minimum 5-7 years of experience in hotel/hostel management, with a proven track record of success in operations management.

3. Skills:

- Strong leadership and team management skills.

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work independently and make decisions in a fast-paced environment.

- Proficient in hospitality software and systems.