Prompt Engineer

About Fundamento

We’re building the future of AI-powered conversations for enterprises.

Fundamento is an AI voice agent platform that helps top lenders like Hero FinCorp, IIFL, and Jio Finance scale customer engagement with precision, speed, and zero human error. Backed by Google, we’re on a mission to make AI-powered interactions as natural and effective as talking to your smartest friend—and we need you to help us get there.

Role Overview

Every conversation between a customer and our AI starts with a prompt you design. The better your instructions, the smarter and more human our AI becomes. This is a role where creativity meets problem-solving, experiments run fast, and the impact is huge—your work will shape how millions of people experience AI.

Key Responsibilities

• Prompt Design: Create structured and effective prompts and conversation flows to guide AI agents in real-world customer scenarios.
• Testing and Optimization: Conduct experiments to refine prompts, improve model accuracy, and address edge cases.
• Quality Assurance: Audit AI outputs, troubleshoot unexpected behavior, and implement guardrails to ensure consistency and reliability.
• Data Analysis: Review and analyze customer interactions to identify patterns, gaps, and opportunities for improving AI performance.
• Collaboration: Work closely with Product, Tech, and Customer Success teams to align AI behavior with client needs and business outcomes.
• Continuous Learning: Stay updated on advancements in large language models and prompt engineering best practices to bring innovative solutions to the team.

Who We’re Looking For

• A curious mind that loves figuring out puzzles and solving open-ended problems.
• Strong written skills—you can turn complex instructions into clear, simple language.
• Analytical thinking—you notice patterns, diagnose issues, and make improvements.
• A love for experimenting and learning fast—you’re not afraid to try, fail, and try again.
• Experience with ChatGPT, Claude, Llama, or basic Python/APIs preferred. 

Qualifications

• Recent graduate in Computer Science, Data Science, Linguistics, AI, Product Design, or a related field.
• Exposure to large language models (LLMs) like ChatGPT, Claude, Gemini, or similar—academic, personal, or internship projects are welcome.
• Basic proficiency in Python – able to call APIs, write scripts, or analyze data.
• Working knowledge of SQL – can run queries to explore or report on data.
• Passion for AI, voice tech, or conversational UX – you’ve played with bots, experimented with prompts, or imagined how a smart assistant should talk.
• 0–2 years of experience working in similar roles or projects.

What We Offer

• High-impact role: Your prompts will power AI agents that talk to thousands of people daily.
• Startup energy, big tech backing: We’re fast, scrappy, and supported by Google.
• Learning & growth: Annual learning allowance of ₹10,000+, mentorship, and hands-on AI exposure.
• Flexibility: WFH options twice a month, flexible hours, and competitive appraisal hikes.
• Future-proof skills: Prompt engineering is one of the hottest emerging fields—you’ll be ahead of the curve.

How to Apply

You can apply here! Have questions? Reach out to shreeya@fundamento.ai

Come be a part of a team where AI, strategy, and growth come together—and where your ideas actually shape the product.

Ready to teach AI how to talk like a human?

Join Fundamento and help us build the language of the future.