If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily SSP and Digital Channel Refining the stories with Product Owners Participating in the Story discussions with Product Owners and other streams to align the requirement Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners Create, manage and own high and low level design for each sprint Design review with Dev and QA team Identify cross-module requirements dependencies and potential gaps Knowledge transfer sessions to New Joiners Review design of other BA in the team UI/UX alignment with UI/UX team and NC UI/UX team Tech Demo Presentation to the product Owners for the each Sprint Analyze implemented solution on product server and validate results Required Domain Knowledge B2B / B2C Portal experience Channels Management in portal (eComm/ePos/eCare/SSP). Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge Knowledge of PL/SQL, Java, programming languages Having experience in analyzing the internal & external integration points and design, IA analysis. Understanding of RESTful web services, Single Page Application deployment, Micro services. Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. Understanding of shopping basket /cart management Promotion & discount configuration & management, contract management in a standard ecommerce flow. Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. API (REST/json) analysis and design. Authentication & authorization techniques Single Sign On Good to have – Basic Knowledge of web technologies Knowledge in Omni-channel, Multi-channel flow. Marketing Catalog integration Marketing & service notification (Kafka) Key features in Point of sale journey. Web Analytics Methodologies Agile / Waterfall Tools (preferred) Invision App Flow Charts / Process Tools: Visio / Bizagi / Signavio Experience in KM Management Documentation JIRA Figma Relevant Experience Min. Bachelor's degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. What skills and experience will you need for this role? Experience At least 6 to 10 years of IT network related experience. Education & Certification : Bachelor's degree CCNP holder or equivalent level of knowledge CCIE holder desired Required : Strong working knowledge in Firewall, Routing & Switching domains. Proficiency in network features and protocols including: TCP/IP, ARP, OSPF, BGP , LACP, VPC, HSRP, IPSEC, VTI, HTTP, TLS. Experience with Cisco firewalls ( ASA/FTD preferable). Experience with Fortinet product (FortiGate). Experience with Load Balancers (Citrix, F5, KEMP). Experience with Cisco Nexus (3K, 9K) line and Cisco Catalyst line. Strong troubleshooting & documentation skills. Responsible and Self-motivating attitude. High educability and systems thinking. Some travel is required (domestic & international). What’s the scope of this role? You will provide Network support to the business by identifying root cause of issues and implement fixes as required for it. You will be required to continuously improve the environment by identifying issues and work with your team or others as needed to implement long-term fixes to permanently address them. Responsibilities: Troubleshooting networking issues, analysis of the root causes. Installation, configuration, and support Routers, Switches, Security devices, Application Delivery Controllers of Cisco\Juniper\HPE\Dlink and other vendors. Supporting Audit related requirements. Taking part in customer faced\external projects. Support and development of the network environments for our internal and customer solutions. Create internal and customer facing documentation, including network topology, procedures, instructions, solution diagrams, etc. Work Location Bangalore / Pune / Hyderabad Shifts Rotational Shifts (Morning Shift / Afternoon Shift). 5 Night Shifts/Month. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , transportation and parental leave . What’s in the scope of this role? Software development of NetCracker OSS RnD and delivery projects; Develop modules from scratch and implement new features for existing ones; Take a part of architectural and design discussions; Provide expertise and best practices on technical aspects of development and implementation projects including performance testing. What skills and experience will you need for this role? Proven work experience as a React Native Frontend Developer or Mobile App Developer with a strong portfolio of completed projects. Proficiency in React Native and JavaScript, including ES6+ features. Sound knowledge of mobile app development and frontend best practices. Experience with state management libraries like Redux or MobX. Familiarity with RESTful APIs and asynchronous data handling in React Native applications. Strong understanding of responsive design principles and mobile app layout implementation. Knowledge of version control systems, such as Git. Excellent problem-solving skills and a passion for delivering polished user interfaces. Ability to work collaboratively in a team environment and excellent communication skills. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Show more Show less
Job Description If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily BSS (CRM, CBM) Plan and execute Client Workshops, Presentations to Business and IT Teams (offsite/ Onsite) Deliver Customer Billing Management implementation engagement as part of solution delivery for Tier 1/tier 2 telecom operators across geographies. Represent Netcracker Customer Billing Management solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owner Strategically assess clients business and identify improvement opportunities Conceptualize and provide E2E solution for a given business, functional scenario Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High and Low level/detailed designs including Data Model, API specifications, Wireframes etc. Perform Design Walkthrough to development, QA teams and support implementation Participate in cross-functional technical solution assessments and provide estimations Collaborate with backend teams for managing Product Demos, server configurations Participate in the change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on the latest technologies and trends in Telecom Industry Required Domain Knowledge B2B / B2C Lead to Order, Order to Cash Journey design Knowledge and Experience in designing E2E Billing process & life cycle for B2B and B2C Customers Expertise in CRM and Billing systems for telecommunications is must; knowledge of OCS will be plus; Required Technical Knowledge Knowledge of Bill/Invoice, Post-paid vs Prepaid, Recurring and Non-Recurring (one time) charges Knowledge of billing entities/ data model. Knowledge of Payments, dispute, adjustment and refund processes and lifecycle. Knowledge of collection will be plus; Knowledge of Usage-based and flat rate billing. Knowledge of rating, billing and charging processes. Understanding of Billing Data model and entity relationship Having experience in analysing the internal & external integration points and design, IA analysis. Experience in the creation of System Processes using Visio or other UML Tools Knowledge of Agile / Waterfall Methodologies Knowledge of Confluence/JIRA Knowledge of PL/SQL, Java Relevant Experience Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Significant exposure in producing high / low level design Other Qualifications Ability to work and adapt to a rapidly changing environment; Good interpersonal skills to interact with customers and team member Strong analytical, reasoning and organizational skills are essential; Strong communication, presentation and facilitation skills Ability to work in a distributed team environment across multiple time-zones Ability to apply business and management consulting skills Good personal computer and business solutions software skill Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Strong understanding of server hardware and software. Knowledge with Datacenter operation is a plus. Knowledge with network protocols and services. Ability to troubleshoot complex technical issues. Excellent communication and teamwork skills. Excellent communication skills, politeness. Ability to work well in a team environment and collaborate with other IT staff. Escalate complex issues to higher-level support teams when necessary. Willingness to continuously learn and adapt to new technologies, tools, and procedures. Stay updated with industry trends and developments to provide effective support. Education & Certification Bachelor’s degree in computer science, Engineering, or related field. Work Location: Pune Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
Job Description If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Strong hands-on experience with RHEL/CentOS or Ubuntu. Familiarity with OpenStack CLI and dashboard operations. Experience in log analysis and incident response using tools like JIRA. Knowledge of shell scripting and automation tools. Understanding of networking fundamentals and firewall rules. Education & Certifications Diploma/Bachelor’s degree in Computer Science, Engineering, or related field. Linux certifications (RHCSA, RHCE, or LPIC) are a plus. Work Location: Bangalore / Pune / Hyderabad Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news Show more Show less
If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Experience as an employee as help desk engineer Experience in Active Directory – nice to have Knowledge of MS Windows 10, general awareness of computer systems, PC repair, and Network Management. Excellent communication skills, politeness High level of English verbal/writing skills is obligated Flexible to work in 24/7 rotational shifts Education & Certification University Degree in Computer Science, Computer Engineering, Information Systems or similar Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Technical background at Linux, Windows and\or networking. Excellent understanding of OWASP Risks, Vulnerabilities and Mitigation Mechanisms. Experience with Web Application Firewall management and rules. Experience with Regular Expressions. Network traffic and log analysis. Insider threat and advance persistent threat detection. Malware analysis and forensics. Differentiation of intrusion attempts from false positive alarms. Security incidents investigation, evidence gathering and expert witnessing. Understand and operate Security Information and Event Management (SIEM). Excellent communication skills, politeness. High level of English verbal/writing skills is a must. Preferred Skills Solid understanding of web applications, web servers, application firewalls, frameworks and protocols with respect to web application development, deployment, and operational Experience in exploiting web apps and web services security vulnerabilities including cross-site scripting, cross-site request forgery, SQL injection, DoS attacks, XML/SOAP, and API attacks. Knowledgeable in IT Security controls (AV, 2FA, Vulnerability management, DLP, etc.) Knowledgeable in IT Security processes, concepts and practices is highly desirable. Basic IT / IT Security related certification, such as CCNA, ITIL, CompTIA, CISSP will be an advantage Education & Certification University degree in Computer Science, Computer Engineering, Information Systems or similar Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news Show more Show less
If digital transformation, next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams, earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave. What skills and experience will you need for this role? Knowledge of procurement processes, concepts, and common software industry licensing models. Experience with software compliance, audits, and enterprise procurement hardware/software a plus. Proficiency in Microsoft Office products with skills in asset management tooling. Ability to communicate highly technical information to internal IT management. Ability to handle multiple tasks and tight deadlines Ability to fix basic hardware issues, replacements, upgrades. Ability to read, write, speak, and understand the English language in a business environment Ability to successfully work from office with minimal supervision. Education & Certification Any Diploma/Graduation. Work Location: Bangalore Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
Taxation (GST, Direct Tax, TDS) - Primary Focus Oversee and manage all aspects of GST compliance, including timely and accurate filing of GSTR-1, GSTR-3B, GSTR-9, and GSTR-9C. Ensure proper reconciliation of GSTR-2A/2B with purchase ledgers and resolution of discrepancies. Manage GST input tax credit (ITC) utilization, reversals, and reconciliation. Handle GST audits, assessments, and notices from tax authorities. Provide guidance on GST implications for various business transactions (e.g., imports, exports, inter-state supplies, RCM). Stay updated with GST law amendments, notifications, and circulars and assess their impact on the business. Prepare and file GST refund applications for zero rated export of services. Ensure timely and accurate calculation, deduction, and deposit of TDS on various payments (salaries, contractor payments, rent, professional fees, etc.). Prepare and file quarterly TDS returns (Form 24Q, 26Q, 27Q) and issue TDS certificates (Form 16/16A). Handle TDS reconciliation and resolve discrepancies. Assist in the preparation of corporate income tax returns (ITR) and ensure compliance with direct tax provisions. Support in direct tax assessments and audits. Advise on tax implications of various transactions under the Income Tax Act. Identify opportunities for tax optimization and efficiency. Provide expert advice and guidance to internal stakeholders on tax-related matters. Assist in developing and implementing tax strategies aligned with business objectives. Show more Show less
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. What skills and experience will you need for this role? Experience At least 6 to 10 years of IT network related experience. Education & Certification : Bachelor's degree CCNP holder or equivalent level of knowledge CCIE holder desired Required : Strong working knowledge in Firewall, Routing & Switching domains. Proficiency in network features and protocols including: TCP/IP, ARP, OSPF, BGP , LACP, VPC, HSRP, IPSEC, VTI, HTTP, TLS. Experience with Cisco firewalls ( ASA/FTD preferable). Experience with Fortinet product (FortiGate). Experience with Load Balancers (Citrix, F5, KEMP). Experience with Cisco Nexus (3K, 9K) line and Cisco Catalyst line. Strong troubleshooting & documentation skills. Responsible and Self-motivating attitude. High educability and systems thinking. Some travel is required (domestic & international). What’s the scope of this role? You will provide Network support to the business by identifying root cause of issues and implement fixes as required for it. You will be required to continuously improve the environment by identifying issues and work with your team or others as needed to implement long-term fixes to permanently address them. Responsibilities: Troubleshooting networking issues, analysis of the root causes. Installation, configuration, and support Routers, Switches, Security devices, Application Delivery Controllers of Cisco\Juniper\HPE\Dlink and other vendors. Supporting Audit related requirements. Taking part in customer faced\external projects. Support and development of the network environments for our internal and customer solutions. Create internal and customer facing documentation, including network topology, procedures, instructions, solution diagrams, etc. Work Location Bangalore / Pune / Hyderabad Shifts Rotational Shifts (Morning Shift / Afternoon Shift). 5 Night Shifts/Month. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news.
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. Responsibilities: Deployment and troubleshooting of Linux and telecom VNFs into cloud environments & give consultation to development teams. Deployment and support of OpenStack and Contrail clouds, Docker and Kubernetes environments. Scripting and automating system and deployment tasks to reduce manual repetitive work. Management and automation of infrastructure services. Creating & maintaining technical documentation including system diagrams & operational procedures What skills and experience will you need for this role? 7+ years relevant experience as a Linux Systems Administrator. 5+ years relevant experience in OpenStack. Deployment and troubleshooting of BareMetal and virtual Linux based hosts and provide consultation to development team. Linux knowledge has to be at least at a certifiable level in Red Hat (Unix knowledge is a plus). RHCSA, RHCE. Experience with scripting languages (Shell, Perl, Python, etc). Experience with multipath software (iSCSI or Fibre Channel). Good systems administration skills such as the ability to install and configure new physical and virtual Linux servers. The ability to analyze and optimize performance on a Linux server. Will be of advantage: Experience with Ansible. Experience with CEPH storage. Experience with various clusters (pacemaker, Veritas Cluster, Oracle RAC, etc, mariadb-galera (MySQL), RabbitMQ-cluster). Experience with virtualization technologies such as VMware, vSphere, qemu/kvm, XEN. Experience with automate systems configurations such as Puppet, Chef, etc. Work Location: Pune / Bangalore / Hyderabad Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news.
Job Title: IT Helpdesk L2 Specialist Experience Required: Minimum 2-3 years in Infrastructure, ACS & CCTV support. Job Summary: We are looking for a Junior IT Engineer with at least 2-3 years of professional experience to join our IT Helpdesk team. The ideal candidate should have experience in office infrastructure support and possess good knowledge on Access Control System and CCTV operations. Key Responsibilities: Deliver Level 1 and Level 2 desktop support by efficiently diagnosing and resolving user issues. Facilitate incident management through collaboration with internal IT teams and external vendors. Ensure strict compliance with corporate IT policies and established security standards. Oversee inventory management, monitor stock levels, and manage equipment lifecycle processes. Manage and support Active Directory, DHCP, and DNS services. Conduct scheduled system maintenance and implement necessary software updates. Maintain Access Control Systems (ACS) and CCTV infrastructure to ensure optimal performance. Troubleshoot and resolve issues related to access control devices and surveillance systems. Respond promptly and effectively to security alerts and access-related incidents. Perform regular system audits, firmware upgrades, and access reviews in accordance with organizational policies. Coordinate with vendors regarding installations, maintenance, and support services. Maintain accurate and comprehensive documentation of system configurations and access logs. Uphold compliance with relevant security policies and regulatory standards. Provide end-user support and assist in investigations related to security concerns. Preferred Skills: Proficient in Active Directory, DHCP, and overall system administration. Solid knowledge of Windows & Linux operating environments. Demonstrated experience designing, implementing, and maintaining ACS and CCTV systems . Familiarity with platforms such as CCure 9000, Lenel, Exacqvision, Milestone, Genetec , or equivalents would be added advantage. Skilled in troubleshooting and maintaining security system hardware and software. Basic understanding of networking fundamentals, including CCNA concepts. Experienced in resolving antivirus, printer, and general desktop issues. Knowledgeable in printer management, server environments, and Microsoft SCCM fundamentals. Excellent organizational, process management, and analytical skills. Professional demeanor with strong problem-solving abilities and supply chain knowledge. Competent in inventory control and effective verbal communication. Education & Certifications: Bachelor’s degree in computer science, Engineering, or related field. Good to have CCNA or N+ certificates.
If digital transformation, next generation technology and growth opportunities excite you, then joining our Netcracker Technology team could be the perfect fit for you! Our culture and collaborative work environment are the keys to our success. Here at Netcracker, you will have the opportunity to work alongside best-in-class global teams, receive a competitive salary, and contribute to some of the largest digital transformations worldwide. As a member of our team, you will have the chance to unleash your entrepreneurial spirit. This means that you will have the freedom to think creatively when developing technical solutions, explore innovative possibilities, and embrace new technologies. At Netcracker, we encourage taking ownership of your role without feeling micromanaged or like just another number. Your contributions will be highly visible to our leadership team, leading to recognition for your work and potential for promotions. Additionally, apart from experiencing an entrepreneurial culture, you will also enjoy a wide range of benefits including health, accident, and life insurance, paid time off, sick leave, and parental leave. Key Responsibilities: Prompt Design and Development: - Craft, test, and optimize prompts to enhance the performance of large language models (LLMs) across various use cases and applications. - Experiment with different prompt strategies and techniques to improve agent accuracy and relevance. - Collaborate with AI researchers and engineers to integrate prompts into AI workflows and systems. - Translate customer requirements into effective prompts and continuously enhance prompt writing and integration codes. Performance Analysis: - Analyze prompt effectiveness by studying agent outputs, identifying patterns, and understanding failure cases. - Utilize A/B testing and data-driven approaches to refine prompts and enhance model performance. - Document performance metrics and best practices for future development. Collaboration and Communication: - Work closely with cross-functional teams to align prompt design with business goals and user needs. - Communicate findings, challenges, and opportunities to stakeholders effectively. - Contribute to team knowledge sharing by documenting prompt strategies and lessons learned. Innovation and Research: - Stay abreast of the latest advancements in AI, NLP, and prompt engineering techniques. - Experiment with innovative prompt design approaches. - Contribute to the development of internal tools and frameworks for streamlined prompt creation and testing. Quality Assurance: - Ensure prompts are robust, reliable, and applicable across various contexts and datasets. - Implement testing protocols to detect biases and inaccuracies in prompt outcomes. - Collaborate with AI ethics teams to ensure prompts align with ethical guidelines. Skills and Experience Required: - Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or related field, or equivalent work experience. - 2+ years of experience in LLMs, prompt engineering, or natural language processing. - Proven track record of implementing successful prompt engineering strategies. - Experience with A/B testing, experimental design, and version control systems. - Proficiency in Python, AI ethics, and bias mitigation strategies. - Strong communication, analytical, problem-solving, and project management skills. - Knowledge of data privacy regulations and attention to detail. Netcracker Technology is a forward-looking software company that provides mission-critical solutions to service providers globally. With over 25 years of service delivery excellence, our technology, expertise, and people empower companies to transform their networks and enhance customer experiences through cloud, analytics, virtualization, and 5G mobile networks.,
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily SSP and Digital Channel Refining the stories with Product Owners Participating in the Story discussions with Product Owners and other streams to align the requirement Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners Create, manage and own high and low level design for each sprint Design review with Dev and QA team Identify cross-module requirements dependencies and potential gaps Knowledge transfer sessions to New Joiners Review design of other BA in the team UI/UX alignment with UI/UX team and NC UI/UX team Tech Demo Presentation to the product Owners for the each Sprint Analyze implemented solution on product server and validate results Required Domain Knowledge B2B / B2C Portal experience Channels Management in portal (eComm/ePos/eCare/SSP). Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge Knowledge of PL/SQL, Java, programming languages Having experience in analyzing the internal & external integration points and design, IA analysis. Understanding of RESTful web services, Single Page Application deployment, Micro services. Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. Understanding of shopping basket /cart management Promotion & discount configuration & management, contract management in a standard ecommerce flow. Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. API (REST/json) analysis and design. Authentication & authorization techniques Single Sign On Good to have – Basic Knowledge of web technologies Knowledge in Omni-channel, Multi-channel flow. Marketing Catalog integration Marketing & service notification (Kafka) Key features in Point of sale journey. Web Analytics Methodologies Agile / Waterfall Tools (preferred) Invision App Flow Charts / Process Tools: Visio / Bizagi / Signavio Experience in KM Management Documentation JIRA Figma Relevant Experience Min. Bachelor's degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news.
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. Whats in it for you At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and arent micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations From The Job Build expertise on Netcracker product suite, primarily SSP and Digital Channel Refining the stories with Product Owners Participating in the Story discussions with Product Owners and other streams to align the requirement Grooming the Developers for the story which are in scope of each Sprint and which are refined with Product Owners Create, manage and own high and low level design for each sprint Design review with Dev and QA team Identify cross-module requirements dependencies and potential gaps Knowledge transfer sessions to New Joiners Review design of other BA in the team UI/UX alignment with UI/UX team and NC UI/UX team Tech Demo Presentation to the product Owners for the each Sprint Analyze implemented solution on product server and validate results Required Domain Knowledge B2B / B2C Portal experience Channels Management in portal (eComm/ePos/eCare/SSP). Experience in designing a light-weight, catalog driven Portal architecture. Knowledge in APIs Technical Knowledge Knowledge of PL/SQL, Java, programming languages Having experience in analyzing the internal & external integration points and design, IA analysis. Understanding of RESTful web services, Single Page Application deployment, Micro services. Understands Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix. Understanding of shopping basket /cart management Promotion & discount configuration & management, contract management in a standard ecommerce flow. Understanding representation of customers product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal. API (REST/json) analysis and design. Authentication & authorization techniques Single Sign On Good to have Basic Knowledge of web technologies Knowledge in Omni-channel, Multi-channel flow. Marketing Catalog integration Marketing & service notification (Kafka) Key features in Point of sale journey. Web Analytics Methodologies Agile / Waterfall Tools (preferred) Invision App Flow Charts / Process Tools: Visio / Bizagi / Signavio Experience in KM Management Documentation JIRA Figma Relevant Experience Min. Bachelor&aposs degree or equivalent combination of education and experience; 7+ yrs. of IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Show more Show less
If digital transformation, next-generation technology, and growth opportunities excite you, then joining the Netcracker Technology team will be an exciting journey for you. The culture and collaborative work environment at Netcracker are the keys to our success. Working here, you will have the opportunity to collaborate with best-in-class global teams, earn a competitive salary, and contribute to some of the largest digital transformations worldwide. As part of the Netcracker team, you will embrace an entrepreneurial mindset. This means that you will have the freedom to think creatively about technical solutions, explore innovations, and leverage new technologies. You will take complete ownership of your roles without feeling micromanaged, ensuring that your contributions are visible to the leadership team. Recognition for your hard work and dedication is a core value at Netcracker, with opportunities for promotion based on performance. Additionally, you will enjoy a wide range of outstanding benefits, including health, accident, and life insurance, paid time off, sick time, transportation benefits, and parental leave. In this role, your responsibilities will include software development for NetCracker OSS R&D and delivery projects. You will have the opportunity to develop modules from scratch, implement new features for existing ones, participate in architectural and design discussions, and provide expertise and best practices on technical aspects of development and implementation projects, including performance testing. To excel in this role, you will need proven work experience as a React Native Frontend Developer or Mobile App Developer, supported by a strong portfolio of completed projects. Proficiency in React Native and JavaScript, including ES6+ features, is essential. Sound knowledge of mobile app development and frontend best practices, experience with state management libraries like Redux or MobX, familiarity with RESTful APIs and asynchronous data handling in React Native applications, and a strong understanding of responsive design principles and mobile app layout implementation are required. Knowledge of version control systems, such as Git, excellent problem-solving skills, a passion for delivering polished user interfaces, the ability to work collaboratively in a team environment, and excellent communication skills are also key requirements. A Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience) is preferred. Netcracker Technology is a forward-looking software company that offers mission-critical solutions to service providers globally. With a comprehensive portfolio of software solutions and professional services, Netcracker enables large-scale digital transformations, leveraging cloud, analytics, virtualization, and 5G mobile networks. With over 25 years of unbroken service delivery track record, Netcracker's unique combination of technology, people, and expertise helps companies transform their networks and enhance customer experiences.,
At least 7 year of experience as a penetration tester Proven abilities to approach a black box and white box testing. Proven hands on experience in manual pen testing as major part of work profile Hands-on experience with vulnerability scanners (static and/or dynamic) and frameworks, including but not limited to Burp Suite, Checkmark, OWASP ZAP, Burp, Nmap, Nessus, Metasploit Framework Good hands on experience with API penetration testing of Rest/SOAP based interfaces Perfect knowledge of OWASP methodology and web vulnerabilities – you can easily explain and show how it works Python or any other scripting language. Comfortable using and working linux/unix environments Desirable skills to have PCI, NIST guidelines including PII, ISO2700x, cloud security, virtualization, SecDevOps, containerized deployment. Extremely committed and self-motivated individual with ability to deliver in challenging situations Excellent written and oral communication Assessing application and solution security controls against «black box», «grey box» and «white box» attacks using both manual and automated (DAST) penetration techniques Assessment of penetration test results with development teams, contribution to risk mitigation actions Source code analysis (client/server/database) for vulnerabilities with scanning tools - SAST
As a Penetration Tester, you will be responsible for conducting security assessments on various systems and applications to identify vulnerabilities and provide recommendations for mitigation. Here is a summary of the key details from the job description provided: - **Role Overview:** With at least 7 years of experience in penetration testing, you will demonstrate proven abilities in both black box and white box testing methodologies. Your primary focus will be on manual penetration testing, utilizing tools such as Burp Suite, Checkmark, OWASP ZAP, Nmap, Nessus, and Metasploit Framework. You should have hands-on experience in API penetration testing of Rest/SOAP based interfaces and possess a deep understanding of OWASP methodology and web vulnerabilities. - **Key Responsibilities:** - Perform vulnerability assessments using both manual and automated techniques. - Conduct source code analysis for vulnerabilities utilizing scanning tools. - Collaborate with development teams to assess and mitigate risks based on penetration test results. - Apply PCI, NIST guidelines, ISO2700x, cloud security, virtualization, SecDevOps, and containerized deployment best practices. - Demonstrate strong written and oral communication skills. - **Qualifications Required:** - Minimum 7 years of experience in penetration testing. - Proficiency in using vulnerability scanners and frameworks such as Burp Suite, Checkmark, OWASP ZAP, Nmap, Nessus, and Metasploit Framework. - Strong knowledge of API penetration testing and web vulnerabilities. - Familiarity with scripting languages like Python. - Comfortable working in Linux/Unix environments. - Desirable skills in PCI, NIST guidelines, ISO2700x, cloud security, virtualization, SecDevOps, and containerized deployment. This role requires an extremely committed and self-motivated individual who can excel in challenging situations and effectively communicate findings and recommendations to stakeholders.,