Project Manager

Real people. Real service.

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Project Manager

Role Type:

Location:

Schedule:

Base Salary:

Responsibilities:

Project Management

• Manage the planning, execution, and delivery of projects to enhance our e-commerce website and mobile app experience.
• Assist in defining scope, goals, key milestones, and timelines.
• Gather work estimates, build roadmaps, and drive momentum towards meeting project objectives by delegating tasks, coordinating project activities, and tracking progress on deliverables.
• Continuously measure overall project performance to identify areas for improvement.

Communication, Stakeholder Management, and Meeting Facilitation

• Serve as a point of contact and ensure proactive, clear, and comprehensive communication across product teams including developers, business stakeholders, and leadership.
• Keep project management software and documentation up to date.
• Prepare agendas and facilitate meetings effectively, fostering a collaborative and high-performing work environment among stakeholders and technical team members.

Cross-Functional Collaboration

• Partner with software engineers, product managers, and key business stakeholders to craft dynamic technical plans, ensuring goal achievement and efficient delivery of customer value.
• Support team members by removing roadblocks and facilitating collaboration between technical and non-technical teams.

Risk Management

• Proactively identify and escalate risks, issues, and dependencies, and assist in developing mitigation strategies.

Process Improvement

• Evaluate, analyze, suggest, and implement process improvements to the project workflow, ensuring consistency, efficiency, and timely execution.

Manage Incoming Product Request/Bug Portal

• Help own our internal product request process to add new features, update existing features, and fix bugs on our customer-facing ecommerce website by clarifying and prioritizing requests from around the business amongst shifting priorities, demands, and timelines, and funneling work through the appropriate teams.

Requirements:

• A Bachelor's degree in Business Administration, Project Management, or related field
• 1-3 years of project management experience, as a Project Assistant, Coordinator, Associate, or Project Manager, working with developers or engineers
• Knowledge of different project management frameworks including waterfall, agile, and hybrid
• Strong leadership skills with effective problem-solving and decision-making abilities
• Outstanding written and verbal communication skills, with a high level of proficiency in English, ensuring clear, concise, and confident communication across departments and levels of the business
• High level of emotional intelligence
• Exceptional attention to detail, time management, and organizational skills, showcasing the ability to multitask and re-prioritize as needed

Preferred Qualifications:

• Experience working with remote teams
• Experience with project management and/or development software (e.g. Jira, Confluence, Coda, Monday.com, Asana, etc.)
• Experience in a software development environment and knowledge of the software development lifecycle (SDLC)
• Experience serving as a scrum master or CSM

Why work with us:

• We have awesome benefits

  – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options; Competitive Provident Fund contributions; Paid time off and holidays; Mental health support and wellbeing program; Company-provided equipment and one-time $250 USD work from home stipend; $750 USD annual professional development budget; Company rewards and recognition program; And more!

• We promote work-life balance

  – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!

• We support growth

  – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.

• We give back

  –
  We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.

• We listen

  –
  We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.