Project Manager

Project Manager – BOSS Utility Solutions

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Job Overview:

Project Manager

Role & Responsibilities

• Own the successful delivery of project deliverables, while ensuring business value meets customer expectations.
• Create and maintain PMO artifacts, such as the project plan and JIRA board, to ensure the on-time completion of project tasks.
• Track risks and issues, facilitate problem resolution, and manage the communication and escalation of issues in a timely manner.
• Provide project status reports and debriefs to company leadership on a weekly basis.
• Collaborate with cross-functional teams, including Oracle product teams, developers, testers, and project managers.
• Act as a liaison between technical teams and business users to ensure alignment.
• Provide go-live and post-implementation support to ensure solution effectiveness.
• Establish and maintain strong customer relationships throughout the business and IT organizations.

Requirements:

• Bachelor’s degree in computer science, Engineering, Information Systems, Business Administration or related field.
• Minimum 2-4 years of experience as a Project Manager, preferably in the Utilities domain.
• Minimum 1-3 years of experience working in the utilities (water, gas, electric) industry.
• Knowledge of project management methodologies (waterfall and agile).
• Experienced in leading projects utilizing standard project management tools (MS project, JIRA, Smartsheet, etc.)
• Excellent verbal and written communication skills. Comfortable providing project updates to senior leadership.
• Demonstrated ability to lead teams, promote effective communication, resolve conflict, and handle conflicting priorities.
• Demonstrated analytical problem-solving skills and a keen interested in delivering high quality deliverables.
• Ability to work independently in a fast-paced, client-facing environment.

Preferred Qualifications:

• Master’s degree in computer science, Engineering, Information Systems, Business Administration or related field.
• Project Management Professional (PMP) certification
• 4+ years of experience working in the utilities (water, gas, electric) industry
• Experience working in a call center environment.
• Knowledge of Oracle utilities products (CX4U, CCB, C2M, etc.)
• Experience in full-cycle Oracle Utilities implementations or upgrades.
• Experience in the consulting industry.