Project Manager-5pm-2am Shift

Job Description

Shift Timings : 5pm-2am(Mon-Fri) Qualification Criteria and Skills • Bachelor’s degree in project management, Business Administration, Computer Science, or related field (Masters degree preferred). •Industry recognized relevant certifications – added advantage. Please call out when applying and interviewing. •Minimum of 2+ years of experience in project management, with overall experience of 6+ years. • Ability to quickly learn product functionality and SaaS ecosystem. • Ability to build relationships with Global stakeholders and work in a fast paced environment with moderate supervision. • Lead with empathy, nurture diversity and inclusion. Preferred Skills • Experience working in B2B SaaS product companies. • Understand the purpose of various customer IT and business applications, processes, and user persona. • Consulting experience in industry, process, value engineering, technology domains (preferable but not limited to CRM, HCM, CLM, P&C). Roles and Responsibilities What skills are we looking for? We are seeking an experienced and highly skilled Project Manager to join our team. The ideal candidate will have a strong background in managing projects, overseeing project delivery, and effectively managing stakeholders. The role requires expertise in global consulting, working with cross-functional teams, and a deep understanding of Software Development Life Cycle (SDLC) processes. • Lead a team of Digital Adoption Specialists, mentor and guide them to achieve business goals and objectives of Global Consulting. • Coach and develop on consultative skills (industry and process) in the team, capture and share best practices. • Define, track, and measure the KPIs along with utilization, CSAT, adoption to evaluate effectiveness and impact. • Partner with internal and external stakeholders to set expectations, and handle escalations. • Define and optimize processes, drive knowledge management (use cases, and case studies). • Manage new hire onboarding and workload distribution. • Keep track of and provide regular updates to senior management on the business metrics, highlights and challenges.