What skills are we looking for Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT / ITES / Healthcare / BFSI / Manufacturing/FMCG/ Oil and Gas among others. K n o w l e d g e o f a pp li c a t i o n s li k e E R P , C R M, C L M, e t c . s u c h a s S a l e s f o r c e , MS D y n a m i c s , SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelors/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience. The designation will be realigned according to the experience. Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customer s Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery
Shift Timings : 5pm-2am(Mon-Fri) Qualification Criteria and Skills • Bachelor’s degree in project management, Business Administration, Computer Science, or related field (Masters degree preferred). •Industry recognized relevant certifications – added advantage. Please call out when applying and interviewing. •Minimum of 2+ years of experience in project management, with overall experience of 6+ years. • Ability to quickly learn product functionality and SaaS ecosystem. • Ability to build relationships with Global stakeholders and work in a fast paced environment with moderate supervision. • Lead with empathy, nurture diversity and inclusion. Preferred Skills • Experience working in B2B SaaS product companies. • Understand the purpose of various customer IT and business applications, processes, and user persona. • Consulting experience in industry, process, value engineering, technology domains (preferable but not limited to CRM, HCM, CLM, P&C). Roles and Responsibilities What skills are we looking for? We are seeking an experienced and highly skilled Project Manager to join our team. The ideal candidate will have a strong background in managing projects, overseeing project delivery, and effectively managing stakeholders. The role requires expertise in global consulting, working with cross-functional teams, and a deep understanding of Software Development Life Cycle (SDLC) processes. • Lead a team of Digital Adoption Specialists, mentor and guide them to achieve business goals and objectives of Global Consulting. • Coach and develop on consultative skills (industry and process) in the team, capture and share best practices. • Define, track, and measure the KPIs along with utilization, CSAT, adoption to evaluate effectiveness and impact. • Partner with internal and external stakeholders to set expectations, and handle escalations. • Define and optimize processes, drive knowledge management (use cases, and case studies). • Manage new hire onboarding and workload distribution. • Keep track of and provide regular updates to senior management on the business metrics, highlights and challenges.
Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption. Should have knowledge or hands on experience working on HTML,CSS. Manage numerous projects, initiatives, and engagements concurrently. Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers. Consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem. Review, analyze, and optimize solutions to increase digital adoption usage by end-users. Onboard, mentor and enable new team members for success. Roles and Responsibilities Ability to build relationships with multinational stakeholders, and understand the purpose of various customer business and enterprise applications, processes, and user personas. Have a strong learning appetite to become an expert on products through our Certification Programs. 2-6 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development. Comfortable working in a dynamic and evolving environment. Inclination to problem-solving and an analytical mindset
Shift Timings : 5pm-2am(Mon-Fri) Qualification Criteria And Skills Bachelor’s degree in project management, Business Administration, Computer Science, or related field (Masters degree preferred). Industry recognized relevant certifications – added advantage. Please call out when applying and interviewing. Minimum of 2+ years of experience in project management, with overall experience of 6+ years. Ability to quickly learn product functionality and SaaS ecosystem. Ability to build relationships with Global stakeholders and work in a fast paced environment with moderate supervision. Lead with empathy, nurture diversity and inclusion. Preferred Skills Experience working in B2B SaaS product companies. Understand the purpose of various customer IT and business applications, processes, and user persona. Consulting experience in industry, process, value engineering, technology domains (preferable but not limited to CRM, HCM, CLM, P&C). Show more Show less
Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption. Should have knowledge or hands on experience working on HTML,CSS. Manage numerous projects, initiatives, and engagements concurrently. Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers. Consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem. Review, analyze, and optimize solutions to increase digital adoption usage by end-users. Onboard, mentor and enable new team members for success. Show more Show less
We are seeking an experienced and highly skilled Project Manager to join our team. The ideal candidate will have a strong background in managing projects, overseeing project delivery, and effectively managing stakeholders. The role requires expertise in global consulting, working with cross-functional teams, and a deep understanding of Software Development Life Cycle (SDLC) processes. Responsibilities Lead a team of Digital Adoption Specialists, mentor and guide them to achieve the business goals and objectives of Global Consulting. Coach and develop on consultative skills (industry and process) in the team, capture and share best practices. Define, track, and measure the KPIs along with utilization, CSAT, and adoption to evaluate effectiveness and impact. Partner with internal and external stakeholders to set expectations and handle escalations. Define and optimize processes, drive knowledge management (use cases and case studies). Manage new hire onboarding and workload distribution. Keep track of and provide regular updates to senior management on the business metrics, highlights, and challenges. Project Management And Delivery Plan, execute, and oversee projects from initiation to completion. Develop detailed project plans, including schedules, budgets, and resource allocation. Monitor project progress, track deliverables, and ensure timely completion of tasks. Identify and mitigate project risks and issues to ensure successful project outcomes Ensure the timely and high-quality delivery of project objectives and deliverables. Coordinate with cross-functional teams to align project goals with overall organizational objectives. Implement best practices and processes to optimize project delivery efficiency. Continuously assess project performance and implement improvements as necessary. Stakeholder Management Communicate effectively with stakeholders to understand project requirements and expectations. Manage stakeholder relationships and provide regular updates on project progress. Address stakeholder concerns and issues promptly and professionally. Foster positive relationships with clients, team members, and other project stakeholders. Global Consulting Experience Utilize global consulting expertise to understand diverse cultural and business practices. Adapt project management strategies to suit international clients and teams. Navigate challenges related to different time zones, languages, and cultural norms. Collaborate with cross-functional teams, including solution engineers, analysts, and QA professionals. SDLC Expertise Apply in-depth knowledge of Software Development Life Cycle (SDLC) methodologies. Guide teams through various phases of SDLC, ensuring adherence to best practices. Requirements Bachelor's degree in project management, Business Administration, Computer Science, or related field (Master's degree preferred). Industry-recognized relevant certifications - added advantage. Please call out when applying and interviewing. Minimum of 2+ years of experience in project management, with overall experience of 6+ years. Ability to quickly learn product functionality and the SaaS ecosystem. Ability to build relationships with Global stakeholders and work in a fast-paced environment with moderate supervision. Lead with empathy, nurture diversity and inclusion. Preferred Skills Experience working in B2B SaaS product companies. Understand the purpose of various customer IT and business applications, processes, and user personas. Consulting experience in industry, process, value engineering, technology domains (preferably but not limited to CRM, HCM, CLM, P& C). This job was posted by Sthitadhi Ray from SpurTree Technologies. Show more Show less
Responsibilities Work with global customers to identify training needs, understand applications/processes, and improve digital adoption. Hands-on experience with HTML, CSS, JavaScript. Collaborate with cross-functional teams to deliver innovative, efficient solutions. Consult and propose optimal digital adoption strategies using relevant tools. Create tailored content for customer use cases. Help develop standards for consistent project deliverables. Requirements Ability to build relationships with multinational stakeholders and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas. 2 - 5 years of experience in any of the following domains: Content Creation / Instructional Design / Technical Writing / Customer Success / Account Management / Marketing / Software Development / Business Analysis. Comfortable working in a dynamic and evolving environment. Ability to travel to client locations as required. Awareness of diverse cultures and practices across geographies. Worked in any of the following industries: IT/ITES, Healthcare, BFSI, Manufacturing, FMCG, Oil and Gas, among others. Knowledge of applications like ERP, CRM, CLM, etc. (Salesforce, MS Dynamics, SAP, Oracle, Icertis) is a plus. This job was posted by Sthitadhi Ray from SpurTree Technologies. Show more Show less
What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT/ITES/Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others. K n o w l e d g e o f a pp li c a t i o n s li k e E R P , C R M, C L M, e t c . s u c h a s S a l e s f o r c e , MS D y n a m i c s , SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience. The designation will be realigned according to the experience. Roles and Responsibilities Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customer’s Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery
What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT / ITES / Healthcare / BFSI / Manufacturing/FMCG/ Oil and Gas among others. K n o w l e d g e o f a pp li c a t i o n s li k e E R P , C R M, C L M, e t c . s u c h a s S a l e s f o r c e , MS D y n a m i c s , SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelors/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience. The designation will be realigned according to the experience. Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customer s Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery
What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript, CSS, and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT/ITES/Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others. Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience. The designation will be realigned according to the experience. Show more Show less
What skills are we looking for Good presentation, verbal and written communication skills, Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript, CSS, and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects, Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT / ITES / Healthcare / BFSI / Manufacturing/FMCG/ Oil and Gas among others, Knowledge of applications like ERP, CRM, CLM, etc such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage, Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree, A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience The designation will be realigned according to the experience,
Work with global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption. Should have knowledge or hands on experience working on HTML,CSS. Manage numerous projects, initiatives, and engagements concurrently. Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers. Consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem. Review, analyze, and optimize solutions to increase digital adoption usage by end-users. Onboard, mentor and enable new team members for success. Roles and Responsibilities Ability to build relationships with multinational stakeholders, and understand the purpose of various customer business and enterprise applications, processes, and user personas. Have a strong learning appetite to become an expert on products through our Certification Programs. 3-6 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development. Comfortable working in a dynamic and evolving environment. Inclination to problem-solving and an analytical mindset
What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT/ITES/Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others. Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 5-8 years of relevant experience. The designation will be realigned according to the experience. Roles and Responsibilities Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customers Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery
What skills are we looking for? • 6+ years of experience as a Technical/IT Business Analyst or in a similar role. • Strong understanding of software development lifecycle (SDLC), Agile methodologies, and technical architecture. • Proficient in writing BRDs, FRDs, user stories, and acceptance criteria. Experience with tools like JIRA, Confluence, Figma/Balsamiq, Visio, or similar. • Familiarity with APIs, databases, and integration concepts is a plus. • Excellent communication and stakeholder management skills. • Analytical and problem-solving mindset. Qualification Criteria and Skills • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. What would be your role and responsibilities? Collaborate with business stakeholders to gather, analyze, and document business and technical requirements. Translate business needs into functional and non-functional requirements and create user stories/use cases. Prepare process flows, system diagrams, wireframes, and documentation as needed. Participate in sprint planning, backlog grooming, and daily stand-ups in Agile/Scrum environments. Support product managers in roadmap planning, backlog prioritization, and impact analysis.
What skills are we looking for Good presentation, verbal and written communication skills, Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript, CSS, and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects, Awareness of diverse cultures and practices across geographies Worked in any of the following industries-IT / ITES / Healthcare / BFSI / Manufacturing/FMCG/ Oil and Gas among others, Knowledge of applications like ERP, CRM, CLM, etc such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage, Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree, A background in Solutions/Customer Success/Professional Services is preferred 3-10 years of relevant experience The designation will be realigned according to the experience,
What skills are we looking for ? 6+ years of experience as a Technical/IT Business Analyst or in a similar role. Strong understanding of software development lifecycle (SDLC), Agile methodologies, and technical architecture. Proficient in writing BRDs, FRDs, user stories, and acceptance criteria. Experience with tools like JIRA, Confluence, Figma/Balsamiq, Visio, or similar. Familiarity with APIs, databases, and integration concepts is a plus. Excellent communication and stakeholder management skills. Analytical and problem-solving mindset. Qualification Criteria And Skills Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. What would be your role and responsibilities ? Collaborate with business stakeholders to gather, analyze, and document business and technical requirements. Translate business needs into functional and non-functional requirements and create user stories/use cases. Prepare process flows, system diagrams, wireframes, and documentation as needed. Participate in sprint planning, backlog grooming, and daily stand-ups in Agile/Scrum environments. Support product managers in roadmap planning, backlog prioritization, and impact analysis (ref:hirist.tech)
What skills are we looking for? Good presentation, verbal and written communication skills. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Good hands-on knowledge of JavaScript , CSS , and HTML Technical chops: Javascript, CSS, HTML, REST API, a knack for understanding systems, architecture, and security aspects. Awareness of diverse cultures and practices across geographies Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc. would be an added advantage Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, Oracle would be an added advantage. Ability to travel to Client locations as required Qualification Criteria and Skills A bachelor's/Professional degree. A background in Solutions/Customer Success/Professional Services is preferred 5-10 years of relevant experience. Roles and Responsibilities Senior Solutions Engineer is a strategic role where you will be a trusted consultant to our customers and drive the onboarding, implementation, and adoption of diverse use cases of Our product implementation. It entails client engagement, coding, and interaction with different teams to help customers achieve their desired outcomes. Solutioning Onboarding Customers and their applications on to the our Platform. Configure all features of the Our application, groups and security settings in Our and other EAS systems. Leverage your knowledge and expertise across various Applications and Systems to define Blueprint for Our Implementation in newer areas/applications. Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the Our platform. Customize Our product based on Customer requirements and Business Objectives. Integrate Our Platform and Analytics systems with Customers Enterprise Application Systems Drive existing and new product feature adoption across Customers. Serve as the single point of contact for technical issues, coordinate with Customer Success, PM, Engineering, and Product teams, and enable internal teams to meet their SLAs. Ensure the solution is delivered in time with top priority to the quality of delivery
Job description : Digital Adoption Consultant/Business Analyst What are we looking for? Ability to build relationships with multinational stakeholders and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas. 3 to 6 years of experience in any of the following domains - Content Creation/Instructional Design/ Technical Writing/Customer Success/Account Management/Marketing/Software Development/Business Analysis Experience with SaaS onboarding and implementation is a must Comfortable working in a dynamic and evolving environment Qualification Criteria and Skills Awareness of diverse cultures and practices across geographies Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/Oil and Gas among others. Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Teertis, etc. would be an added advantage Prior experience in SaaS onboarding or implementation projects. What would be your role and responsibilities? Work with our global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption. Guide customers through SaaS onboarding, ensuring seamless adoption and optimal utilization of platforms. Should have knowledge or hands on experience working on HTML, CSS, JS. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers. Consult, ideate, and propose optimal digital adoption solutions to our customers using the relevant product ecosystem. Create Content to suit the customer's use cases. Help develop standards and guidelines to ensure consistency in deliverables across projects Location: Bengaluru (Work From Office - WFO) Shift Timings: 5:00 PM to 2:00 AM IST Work Week: 5-day work week (2 day WFH in a month) Additional Benefits: Cab Services: Available for safe commute during late hours. Dinner Services: Provided for all employees
About the Role: We are seeking a Lead Software Engineer with experiences in full stack and strong experience in Data, AI, Cloud, and DevOps . As a critical resource across multiple engagements, you will work on diverse projects involving full-stack development, AI-driven applications, scalable cloud solutions, and DevOps automation . You should be highly adaptable, eager to learn, and capable of delivering high-quality, efficient, and scalable solutions across multiple domains. Key Responsibilities: Full-Stack Development (MERN & Beyond) Design, develop, and maintain scalable full-stack applications on web and mobile. Optimize front-end performance and ensure smooth UI/UX experiences. Build and integrate RESTful & GraphQL APIs . Data & AI Development Work with data pipelines, ETL processes, and real-time data processing . Integrate AI/ML models (TensorFlow, PyTorch, OpenAI APIs, or similar) into applications. Develop AI-powered features such as recommendation engines, chatbots, and agentic solutions . Cloud & DevOps Deploy, manage, and optimize applications on AWS, Azure, or GCP . Implement Infrastructure as Code (Terraform, Cloud Formation, Pulumi) for cloud automation. Design and maintain CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar . Manage containerized applications using Docker & Kubernetes . Ensure scalability, security, and performance of cloud-based applications. Cross-Project Collaboration & Problem Solving Act as a critical resource across multiple projects , adapting quickly to different technical needs. Debug, troubleshoot, and optimize both front-end and back-end systems. Stay updated on emerging web, mobile, AI, and cloud technologies , bringing innovative ideas to the team. Qualifications: 5+ years of experience as a full-stack software developer . Proficiency in JavaScript, TypeScript, Python, Java, .NET or other relevant languages . Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, OpenAI APIs, etc.). Experience with databases (MongoDB, PostgreSQL, MySQL, NoSQL, or distributed databases). Strong knowledge of cloud platforms (AWS, Azure, GCP) and cloud services (Lambda, S3, EC2, DynamoDB, Firebase, etc.). Experience with DevOps tools (Docker, Kubernetes, Terraform, Ansible, CI/CD pipelines). Strong understanding of microservices architecture and event-driven systems . Ability to adapt to multiple projects and technology stacks . Nice to Have: Exposure to Generative AI, LLMs, or NLP-based applications . Experience with serverless architectures . Knowledge of vector databases (Pinecone, FAISS, Weaviate) for AI-powered search. Experience with MLOps and model deployment strategies. Background in data visualization (Tableau, Power BI, Jasper, D3.js).
You will work with global customers to identify their target audiences" training needs, acquire an understanding of customer applications and processes to derive actionable insights, and use cases to improve digital adoption. It is essential to have knowledge or hands-on experience working on HTML and CSS. You will be responsible for managing numerous projects, initiatives, and engagements concurrently. Your role will involve helping develop standards and guidelines to ensure consistency in deliverables across projects and compliance throughout. Collaboration with cross-functional teams is key to delivering innovative solutions and bringing process efficiency to customers. You will consult, ideate, and propose optimal digital adoption solutions to customers using the Product Ecosystem. Additionally, you will review, analyze, and optimize solutions to increase digital adoption usage by end-users. Onboarding, mentoring, and enabling new team members for success will also be part of your responsibilities.,
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