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7.0 - 12.0 years

2 - 4 Lacs

Noida

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Area Collections Manager Department Kotak Mahindra Bank – Consumer Durables Location Mumbai, Bangalore Number of Positions Reporting Relationship Reporting to Area Collections Manager Position Grade M3 – M4 Monitoring and maintaining area collection. Managing repossession. Co ordination with collection agency, repossession agent, sale of asset, Legal formalities. Team Management. Drive the team of Collection Managers and Offroll staff Graduate Min 5 – 7 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

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2.0 - 3.0 years

1 - 4 Lacs

Bengaluru

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Key Responsibilities: 1. End-to-End Content Lifecycle Management Take ownership of the entire content production process from initial ideation and scripting to character development, asset creation (images/videos), final video output, and thorough quality checks. 2. Cross-Functional Collaboration Work closely with creative, technical, and production teams to ensure seamless execution and delivery of high-quality content that aligns with project goals. 3. Quality Assurance & Creative Review Uphold the companys standards for content excellence by reviewing all outputs for style, quality, and consistency. Offer constructive feedback to help the team continuously improve. 4. Team Leadership & Culture Building Foster a creative, collaborative, and growth-focused environment. Encourage idea-sharing, innovation, and personal development within the team. 5. Trend Monitoring & Innovation Stay up-to-date with the latest content trends, tools, and technologies. Proactively implement new techniques and workflows to enhance content production quality and efficiency. Requirements : Proven experience in the end-to-end execution of fictional video content, from concept to final delivery Fluent proficiency in Telugu, with a strong understanding of cultural context and audience sensibilities Demonstrated curiosity and adaptability in exploring and adopting emerging technologies, including AI tools Strong project management skills with the ability to handle multiple projects, prioritize effectively, and consistently meet deadlines A proactive and solution-oriented mindset with a strong problem-solving approach

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2.0 - 3.0 years

1 - 5 Lacs

Bengaluru

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Key Responsibilities: 1. End-to-End Content Lifecycle Management Take ownership of the entire content production process from initial ideation and scripting to character development, asset creation (images/videos), final video output, and thorough quality checks. 2. Cross-Functional Collaboration Work closely with creative, technical, and production teams to ensure seamless execution and delivery of high-quality content that aligns with project goals. 3. Quality Assurance & Creative Review Uphold the companys standards for content excellence by reviewing all outputs for style, quality, and consistency. Offer constructive feedback to help the team continuously improve. 4. Team Leadership & Culture Building Foster a creative, collaborative, and growth-focused environment. Encourage idea-sharing, innovation, and personal development within the team. 5. Trend Monitoring & Innovation Stay up-to-date with the latest content trends, tools, and technologies. Proactively implement new techniques and workflows to enhance content production quality and efficiency. Requirements : Proven experience in the end-to-end execution of fictional video content, from concept to final delivery Fluent proficiency in Hindi, with a strong understanding of cultural context and audience sensibilities Demonstrated curiosity and adaptability in exploring and adopting emerging technologies, including AI tools Strong project management skills with the ability to handle multiple projects, prioritize effectively, and consistently meet deadlines A proactive and solution-oriented mindset with a strong problem-solving approach

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9.0 - 13.0 years

7 - 11 Lacs

Bengaluru

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Responsiblefor managing overall interface activities involved in the project, qualitycontrol, management reporting, risk planning etc. To maintain effective projectgovernance, processes, and systems to be utilized throughout project andmeeting the Companys requirements. Building and managing effectiverelationships across multiple interfaces to achieve optimum performanceoutcomes. Identifying and managing key risks throughout project, recommendingappropriate solutions. Key Tasks and Responsibilities Overall technical stewardship of multi-disciplinary team drawn from engineering function. Ability to assimilate, organize and integrate information from numerous sources and communicate effectively with internal project and external teams and stakeholders. Focal point of contact with CustomerInterface manager / Project Manager / Discipline Leads. Drive timely receipt of input data / exchange of information from customers, required to produce project deliverables within schedule. Review & facilitate manpower plan and timely availability. Drive quality adherence and system compliance. Drive collaboration and delivery. Drive effective implementation of change order management procedure/strategy. Effective manpower utilization. Facilitate quality delivery on time. Identify specific construction and installation needs and incorporate the same. Ensure the interfaces (Interdisciplinary 3D model clashes, Tie-in Locations, Vendor interface, Topside to Marine interface, etc.) are formally closed and approved by all parties before the design is frozen. Review/update 3D model maturity for various stages i.e. 30%, 60% and 90% and ensure closure of comments recorded through various model reviews. Monitor, update and record revision and status of interfaces. Maintain and update the interface registers that are planned on the project. Review the engineering deliverables and coordinate with other disciplines to ensure adherence to interface agreements. Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, resolutions, and performance to enable them to effectively understand risks and impacts on the project. Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented. Managing internal and external stakeholder relationships. Assisting in review and finalization of overall Project Schedules, Progress monitoring and expediting. Requirements Required Qualifications: MasterDegree / bachelordegree with11+ years of relevant experience in Oil & Gas Projects. Seasonedprofessional with broad project management experience. Shouldbe able to manage different processes & technical aspects of LargeProjects.

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6.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Storage And Backup Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions - Installing, Configuring & Troubleshooting of at least 2 of the storage skills Storage, SAN, Compute, Java. Adequate knowledge on HPE storage ( Alletra MP , Nimble, 3PAR, Primera, MSA) Firmware and management experience on above Storage & Servers Basic Operating Systems Knowledge - Install, configure, administration and troubleshoot RHEL/SUSE ] Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on SAN, Storage Operating Systems Knowledge - administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well-developed troubleshooting, technical communication, and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. What you need to bring: Bachelor s degree in engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage administration support Should possess strong knowledge of Storage, SAN, Compute, Object/Block/File Storage technology and good understanding of Parallel & distributed file system. Should have knowledge in Linux operating system . Additionally, knowledge on Backup software will be an added advantage Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

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6.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Storage and Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Good to have: Certification on any of the Zerto/Vault, CommVault, Veeam, Cohesity. Operating Systems Knowledge - administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Must Have: Broad technical knowledge on ISS solutions - Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Veeam, Commvault. Firmware and management experience on above Storage Basic Operating Systems Knowledge - Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution Knowledge on Patch deployment solutions - Redhat Satellite , SuSE Manager Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. What you need to bring: Bachelor s degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage & Backup administration support Should possess strong knowledge & relevant certification on the latest track like Zerto/Vault, Commvault is preferable. Relevant certification on the latest track like will be an added advantage. Should also possess knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

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6.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Scality Storage Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions - Installing, Configuring & Troubleshooting of at least 2 of the storage skills Scality, DDN Storage, GPFS, Luster. Good Knowledge on Parallel/Distributed file system Firmware and management experience on above Storage Basic Operating Systems Knowledge - Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on any of the Scality, DDN Storage, GPFS, Luster. Operating Systems Knowledge - administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. What you need to bring: Bachelor s degree in Engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage & Backup administration support Should possess strong knowledge of Object, Block, File Storage technology and good understanding of Parallel & distributed file system. Additionally other domains such as storage/SAN/networking/database Relevant certification on the latest track like Scality, DDN Storage, GPFS, Luster will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

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6.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Storage And Backup Specialist This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What you ll do: The candidate provides Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customer s issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Must Have: Technical knowledge on Object, File & Block storage with cloud data management solutions - Installing, Configuring & Troubleshooting of at least 2 of the storage skills Storage, SAN, Compute, Java. Adequate knowledge on HPE storage ( Alletra MP , Nimble, 3PAR, Primera, MSA) Firmware and management experience on above Storage & Servers Basic Operating Systems Knowledge - Install, configure, administration and troubleshoot RHEL/SUSE ] Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Troubleshooting performance related issues on HW and Operating system Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on SAN, Storage Operating Systems Knowledge - administration and support on Linux, VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well-developed troubleshooting, technical communication, and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. What you need to bring: Bachelor s degree in engineering (or Equivalent). Experience: Minimum 6-7 years of experience in Storage administration support Should possess strong knowledge of Storage, SAN, Compute, Object/Block/File Storage technology and good understanding of Parallel & distributed file system. Should have knowledge in Linux operating system . Additionally, knowledge on Backup software will be an added advantage Flexible to work in 24X7 support environment ITIL certification is an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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5.0 - 10.0 years

4 - 8 Lacs

Jalgaon

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Portfolio Manager Department Kotak Mahindra Bank – Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 – M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 – 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

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8.0 - 13.0 years

19 - 22 Lacs

Mumbai

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of MIS Team Good Analytical and Communication Skills. Good Control Over Excel, Power BI usage. Understanding of Kotak Eco System and Various Teams. Cut Across and Bi Sects the MISs and Present Various Dashboards. Understanding of Liability as well as Asset Side of products for presentation across table. Senior Leadership/Management Skills for presentation. Horizontal Approach cutting across Products, Distribution and Proposition.

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4.0 - 9.0 years

7 - 11 Lacs

Mumbai

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Product Manager Product Manager Role is key owner of strategy, roadmap and customer experience of the program across bank. Product Management involves comprehensive understanding of all the key stakeholders viz consumer; technology, industry; regulator; organization, channels, program branding. A product manager develops holistic understanding of the industry and category at product level and has firm hold on the dynamics, markets and consumer behavior affecting the product distribution. In the current dynamically changing environment, product management needs to be agile and be able to adapt to technologies and changing consumer behaviors using data analytics. Lead the regulated accounts products like PA – Cross Border, Pre Paid Instrument Escrow, Marketplaces accounts, and such new offerings enabled by the regulations Have ownership of the customer experience, industry trends, regulations, risks and overall PnL of the product Drive conversations with internal and external stakeholders (NPCI, Networks, Finance, Operations, Risk, Compliance, Tech, Sales, Legal, etc) to best structure the product Drive key conversations with the current and prospective customers and help solution the use-cases Be up to date with the industry happenings and adapt the products accordingly. Manage the key projects across lifecycle Job : Understand the regulatory and risk framework around Payment Aggregator and Cross Border businesses Understanding of the networks (VISA/Master/Rupay) Experience in transaction banking products Upto date with the financial and payment industry. MBA with 4-9 years of experience in banking or payments domain.

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4.0 - 9.0 years

10 - 14 Lacs

Hyderabad

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JD: Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint) Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.

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8.0 - 13.0 years

2 - 3 Lacs

Mumbai

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Role Summary The Team Leader Grievance Escalations will lead a team of 7–8 officers responsible for resolving complex customer complaints that are escalated beyond Level 1. This role is pivotal in ensuring effective and timely resolution of grievances, improving overall customer experience, and enhancing trust in the bank’s service delivery. The role also focuses on driving Turnaround Time (TAT), resolution quality, Net Promoter Score (NPS), and continuous process improvement to reduce repeat complaints. Key Responsibilities Complaint Resolution Oversight Ensure timely and complete resolution of all Level 2 complaints in line with internal policies, regulatory requirements (e.g., RBI guidelines), and service standards. Review case details, perform root cause analysis, and validate proposed resolutions before closure. Maintain high-quality communication with customers, ensuring clarity, empathy, and accountability. Team Leadership Lead, mentor, and manage a team of 7–8 grievance officers. Allocate cases efficiently and monitor daily workload to ensure timely actions. Conduct regular reviews, performance assessments, and on-the-job coaching. Customer Centricity & NPS Management Ensure that complaint resolutions are customer-friendly and contribute to improved Net Promoter Scores (NPS). Analyze customer feedback post-closure and drive initiatives to enhance customer delight. Foster a culture of empathy, ownership, and first-time-right resolution within the team. TAT & Quality Governance Drive strict adherence to Turnaround Time (TAT) SLAs while maintaining response quality. Conduct regular audits on closed cases to ensure compliance and completeness. Highlight any systemic gaps that hinder TAT or quality. Process Improvement Identify trends and recurring issues from escalated complaints and share insights with relevant business units. Recommend and lead process improvement initiatives to reduce repeat grievances and enhance the end-to-end customer journey. Support automation and digitization efforts in the grievance handling process. Stakeholder Management & Reporting Coordinate with internal departments (branches, operations, product, legal, etc.) to gather inputs and resolve complaints effectively. Prepare and share regular MIS and dashboards on team performance, complaint trends, and root cause analytics. Key Skills & Competencies In-depth knowledge of banking operations, products, and customer service protocols. Strong communication (written and verbal) and interpersonal skills. Analytical mindset with ability to identify root causes and improvement opportunities. Ability to manage high-pressure situations with maturity and sound judgment. Experience in handling regulatory and high-priority escalations. Proficiency in MS Office (Excel, PowerPoint), CRM systems, and complaint tracking tools. Qualifications & Experience Graduate/Postgraduate in any discipline. Specialization in banking or customer experience is an advantage. 5–8 years of experience in banking, with at least 2 years in grievance handling or escalation management or servicing (preferred) . Prior team management experience is preferred.

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5.0 - 7.0 years

2 - 6 Lacs

Pune

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technical Manager Closely work with Business Heads along with stakeholders of Consumer and Commercial bank stakeholders to solve key challenges. Responsible for preparation Policy, MIS and digitalization of Consumer & Commercial Bank Responsible for Vendor Management and reconciliation of Vendor payouts Preparing Monthly/weekly review related data and presentations. Working on internal Audit for Consumer and Commercial bank Work closely with partners to ensure timely deliverables Responsible to ensure timely completion of activities laid down by management Processes & Control - Streamline existing processes, create new ones as per business and Technical requirements. Undertake various projects/ initiatives for the Technical with BSG team. Bring about digital changes thru market intelligence and bring about new technology for productivity improvement Work on adoption of new technology for improving efficiency of field team and improve turnaround time and cost saving. Job requirements Minimum 5-7 years of experience in Banking Strong analytical skills with an eye for detail and influencing skills MBA or any other similar professional qualification Strong Excel and PowerPoint along with Power BI skills

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15.0 - 20.0 years

10 - 14 Lacs

Mumbai

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Develop a comprehensive product strategy for Home Loans and LAP, considering market trends, customer needs, and competitive landscape Conduct market research to identify opportunities, assess customer preferences, and stay updated on industry developments Lead the end-to-end product development lifecycle, from ideation to launch, including defining product features, pricing, and underwriting criteria Work closely with sales, marketing, operations, and technology teams to ensure seamless product execution and customer satisfaction Continuously monitor product performance, KPIs, and customer feedback to make data-driven decisions and drive improvements Manage the budget for product development, incentives, and other related activities Monitor mortgages portfolio’s performance in terms of Profitability , growth and risk metrics Provide support to sales channel to improve product understanding and drive business Ensure all product and processes comply with regulatory requirements and guidelines Job Requirement : Qualification - MBA Minimum 15+ yearsof experience in product management with Banks/NBFCs in Home Loans and Loan Against Property. Proven track record in developing and managing successful loan products Analytical mindset with an ability to interpret market and financial data, Strategic in thought tactical in execution Must have a tech mindset to product management Excellent communication , negotiation and leadership skills

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7.0 - 12.0 years

2 - 4 Lacs

Solapur

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Area Collections Manager Department Kotak Mahindra Bank – Consumer Durables Location Mumbai, Bangalore Number of Positions Reporting Relationship Reporting to Area Collections Manager Position Grade M3 – M4 Monitoring and maintaining area collection. Managing repossession. Co ordination with collection agency, repossession agent, sale of asset, Legal formalities. Team Management. Drive the team of Collection Managers and Offroll staff Graduate Min 5 – 7 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

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1.0 - 5.0 years

4 - 8 Lacs

Mumbai

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Digital team, within the Digital Distribution Org, is tasked with adoption of the “New Kotak Mobile App” across the customer base. The new app is far superior in customer experience, and built with customer at heart. This app needs to be adopted by customers, across channels, customer calling the call centre, customer walking inside the branches and customer assisted via the RM. For these channels, we need someone who is able to create sharp narrative/ materials to drive adoption. The content will be used across internal channels, D2C for customers, to drive the app adoption. The candidate needs to be a hustler, ensuring the person picks up the right gap of the channel, related to app adoption and creates a compelling narrative to drive up the same Key Responsibilities: Needs Assessment: Identifying the learning needs and objectives of the target audience. Content Development: Creating engaging and effective learning materials, including online courses, training programs, and other educational resources. Instructional Design: Applying instructional design principles and theories to optimize the learning experience. Collaboration: Working with subject matter experts and other stakeholders to ensure alignment and effectiveness. Multimedia Integration: Utilizing multimedia elements and authoring tools to enhance the learning process. Assessment Design: Developing assessments to measure learning outcomes and provide feedback. Project Management: Managing multiple projects and deadlines while ensuring quality and consistency. Technology Proficiency: Staying up-to-date with the latest instructional technologies and tools. Evaluation: Evaluating the effectiveness of learning materials and making improvements as needed.

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0.0 - 4.0 years

2 - 6 Lacs

Mumbai

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Keeping track of updates in regulatory guidelines applicable to company, assess the impact on processes/policies and ensure implementation of changes. Driving compliance culture in organization and ensuring compliance with existing RBI guidelines Advising Business/credit on compliance related matters. Providing clarification to various stakeholders on compliance queries Maintaining policies of organization and ensuring periodic review of same as per regulatory/internal guidelines Submission of periodic RBI returns and Responding to ad-hoc RBI data requirements Liaise with group company on compliance related matters and submission of periodic/ad-hoc data to group company Performing compliance reviews for different departments and periodical test checking of Internal Controls of the company Monitoring the compliance system of company and ensuring compliance of respective stakeholders on timely basis in system One point of contact of RBI and managing Internal/Statutory audits and RBI Inspections. Grade – M4/M5 Location - Mumbai The person should also possess financial acumen to deal with the RBI compliances.

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8.0 - 12.0 years

8 - 12 Lacs

Mumbai

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JD - Vertical Manager-Digital Knowledge of payment products like UPI, BBPS, card management system, schemes like Visa, Rupay on issuance or acquiring side understanding of technical knowhow of above payment products Experience in managing new features on schemes or UPI customer focussed and ability to think of live scenarios and build leak proof implementations at start 8-12 year experience in banking/fintech/payment companies Job role Drive key payment side implementation on card system side to build new ways to pay or to improve success rates on current rails Automate all possible journeys with respect to card management and drive better TAT from customer perspective Build strong repayment journeys on own channels and work on reducing cost of collection Build new use cases basis new card features like NCMC, offline payments, recurring payments and drive usage with organic portfolio team Improve existing payment journeys and create wow experience across digital channels Work with relevant partners to improve success rates on transactions Manage team of product managers for effective output

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2.0 - 7.0 years

7 - 11 Lacs

Mumbai

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JDAlliance Manager, Credit Card - Digital Description We are seeking Alliance Managers with a focus on strategic partnerships to join our dynamic Digital team of Credit Cards @ Kotak Bank. As an Alliance Manager, you will play a pivotal role in developing and maintaining strategic partnerships to drive business growth and enhance our market position. You will be responsible for fostering mutually beneficial relationships with key external stakeholders, identifying opportunities for collaboration, and effectively managing these alliances to achieve agreed upon goals. As the Alliance Manager, you will have the opportunity to work closely with cross-functional teams, including sales, marketing, and product development, to drive alignment and deliver innovative solutions for our clients. Your exceptional networking and negotiation skills will be critical in building and nurturing strategic alliances that drive business expansion. Responsibilities Develop and execute a strategic alliance plan to establish and maintain partnerships with key Fintechs/Partners. Identify and evaluate potential partnership opportunities that align with our business objectives and market strategy. Engage with external stakeholders, including industry associations and regulatory bodies, to identify areas of collaboration and influence policy developments. Lead the negotiation and development of partnership agreements, maximizing value for all parties involved. Drive alignment and collaboration across internal teams to ensure successful execution of partnership initiatives. Collaborate with marketing teams to develop joint marketing campaigns and promotional activities to enhance brand visibility and generate demand. Monitor and report on partnership performance, identifying areas of improvement and implementing corrective measures. Bachelor's degree in Business, Finance, or a related field. MBA degree would be a plus. Proven experience in alliance management, strategic fin-tech partnerships, or business development, preferably within the banking industry. Strong networking skills, with the ability to establish and nurture relationships with key stakeholders. Excellent negotiation and influencing abilities. Exceptional communication and presentation skills. Analytical mindset with the ability to identify market trends and opportunities. Proactive and self-motivated, with the ability to work effectively in a fast-paced and dynamic environment.

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3.0 - 7.0 years

3 - 7 Lacs

Mumbai

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JOB ROLE ANALYSIS Employee Name & Code: Replacement Job Title: Senior Product Manager Function: RL Ho & Support-HO House Hold Grade: M5 Job Summary: (Please provide a concise summary of job’s purpose and main responsibilities) A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization Key Responsibilities: (Detailed description of tasks and responsibilities) Analyze and monitor various developments in Debit Card Switch, ACS partners Coordinating with IT, BSG and other stake holders for completing and developing the projects. Analyze existing product authorization rate and see that there is any changes as per the trend in the market. Handle regulatory project and audit query to smooth functioning of debit card Supports strategic planning and product implementation of Debit Cards Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing & Product teams to discuss and finalize new enhancement changes on the channels or new product development. Tools & Platforms: (Details of any specific online tool / platform / software used in the role) SQL, SAS Does the role include any of the below(Please tick the box as applicable)

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4.0 - 9.0 years

10 - 14 Lacs

Gurugram

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JD: Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint) Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.

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10.0 - 14.0 years

32 - 35 Lacs

Bengaluru

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Job Role Project/Technical Lead Job Requirement & Responsibility Work closely with internal/external stakeholders to track successful program delivery. To maintain and manage platform and infrastructural needs. (Development, UAT, PT, Production) Co-ordinate with other cross functional teams to close Audit findings. (AppSec, Performance) etc. Ensure application compliance with agreed architecture and suggest appropriate changes as applicable. Identify and help team to resolve issues across applications. Skills required Industry experience (Financial Services) in the area of software development, architecture, project management with proven expertise in previous engagements. Hands on expertise on - Java, Spring Boot, Micro-services, Rest Web Services, MQ, Oracle DB, AWS. Excellent analytical and interpersonal skills. Experience in Agile Development processes, TDD,FDD etc. Previous experience in working on FInastra solutions (FCM, FCC) etc. is added advantage. Industry recognized certifications in relevant areas such as Cloud Platforms/Project Management/Agile would be preferred Educational Qualifications Computer Graduation or Engineering Experience Profile 10-14 Yrs

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2.0 - 3.0 years

3 - 7 Lacs

Mumbai

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JD mentioned below and grade to be M2/M3 : 1. Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks 2. Responsible for monitoring competition pricing strategies, benchmarking with global best practices and make necessary pricing revision 3. Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees 4. Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application 5. Automation of Manual Process linked to fees application/calculation 6. Responsible for creating tools/Dashboards to track Fees/anomalies. 7. 100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines Key Requirement: Candidate should have 2 to 3 years of experience in managing P&L, handling Charge matrix Knowledge of Xelerate/TBMS system along with MS Excel

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7.0 - 12.0 years

3 - 4 Lacs

Thane

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Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job : Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player.

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