Project Leader (MCX Enablement) - Customer CoE

About us

Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

The BCN Customer CoE aims to provide expertise, speed, and a competitive edge to Bain’s Pricing, Commercial Excellence, Branding, Marketing, and Customer Experience work. We do this by co-developing and delivering client pitch decks, consulting products, and deliver on Go-to-Market solutions. Within the CoE, we build products and deliver solutions that help clients uncover and capture their full potential across the entire sales value chain and customer journey, spanning problem identification, solution design, implementation, and capability building.

Our environment is fast-paced and dynamic, driven by continuous innovation and learning. We offer extensive professional development opportunities for those who enjoy analytical problem-solving and creating client-oriented solutions. The CoE provides a truly global experience, with the chance to collaborate with experts, Bain case teams, and clients around the world, all within an inclusive, collaborative, and fun-loving team culture. High performers also have access to global transfer opportunities.

What you’ll do

About you

What makes us a great place to work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.