Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
4 - 8 years
6 - 10 Lacs
Noida
Work from Office
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication
Posted 2 months ago
2 - 4 years
4 - 6 Lacs
Mysore
Work from Office
Vacancy Name PMO Analyst. Vacancy No VN722. Job Title PMO Analyst. Work Location City Mysore. About Solifi Solifi deliver a solid financial technology foundation for equipment, working capital, wholesale, and automotive finance firms. At Solifi, we believe that commerce is only as strong as the system it runs on. Our mission is to reshape finance technology by bringing together proven solutions into a singular powerful technology platform designed to help protect and scale financial organizations. We guard our customers by being precise and reliable, we guide their success by combining powerful technology with proven expertise, and we help them grow by unleashing their potential. About The Team. The TPMO Analytics team works with Leadership team and provides support on Data Analysis, BI Reporting and to maintain Tools & Processes relevant to Timesheets management and Product Delivery. About the Position As a PMO Analyst, your contribution to create management reporting and management PMO tools aligned with organizational objectives is key and your ability to work with multiple teams and stakeholders is essential to companys success. Role and Responsibilities BI Reports:. Create BI reports from Timesheet and Jira data using tools like Power BI, eazyBI and MS Excel and publish them to be used by Leadership and Management teams. Collaborate with Business Operations team and create analytical reports that present comparisons of Actual effort vs Forecast and Capacity numbers. Metrics reporting from Jira:. Collect the prescribed metrics data and create meaningful reports to aid in decision making by Executive / Senior management. Assist Delivery / Functional managers in gathering relevant metrics for presenting accurate status of Product Releases and Enhancements. Create Jira Dashboards and Jira Reports that would help in assessing Release Quality. Timesheet Management:. Maintain and support time recording application. Maintain and configure Account codes and Timesheet codes adhering to company standards. Coach employees on time entry and reviewers on timesheets approvals. Prepare, Review and Distribute weekly timesheet reports. Create, Maintain. About You. As a PMO Analyst, you would be expected to have below skills and relevant experience:. Must Have. 3+ years of experience working in Project Management Office or in IT Project Environment. University degree. MS Excel (Expert level). Microsoft Power BI (Advanced level). Atlassian Jira (Usage, JQL, Dashboards, Reports ). Atlassian Confluence (Working knowledge). SDLC and Project Governance & Control (Working knowledge). Experienced in using MS Word, MS PowerPoint & SharePoint. Ability to work under pressure and to tight deadlines. Ability to work in isolation and within a team showing excellent teamwork. Strong communication skills. Structured and methodical approach and professional demeanor. Passion & Commitment for Customer Service. Nice to have. Tempo Timesheets administration. Knowledge / Experience in eazyBI. CMMI / PMP / Prince2 Certification is an asset. Ability to lead and hold meetings with Directors and C-Level Executives. Ability to research about new technologies & tools that are beneficial to PMO. Organized and accurate with good Time Management techniques. Reliability and good social skills along with Resilience and Flexibility. Preferred Experience Level 3 Years. Preferred Education Level Bachelor's Degree. Employment Basis Full Time. Benefits Group Medical Insurance, Group Personal Accident, Employee Anniversary gift, Loyalty Bonus, Employee Referral Bonus, Rewards and Recognition program, Wellness Allowance, Privilege Leave (PL):15 days per year, Casual Leave (CL) 12 days per year, Maternity/paternity/Bereavement leave. Applications Close Date 20 Jun 2025. Show more Show less
Posted 3 months ago
5 - 10 years
7 - 15 Lacs
Pune
Work from Office
Apply on the below mentioned link if interested in the job https://career44.sapsf.com/sfcareer/jobreqcareerpvt?jobId=865&company=azonlinese&st=0D410340879B515D264675D17915BA905F054ED4 1. Liaising of internal Department for effective project management and control of Processes. 2. Review and Analyze all Departmental laid down Processes SOPs. 3. Promote the implementation of internal Departmental processes and procedures and train the internal team regularly by doing Departmental Trainings. 4. Coordinate and monitor the control of SOPs through internal audit program through site visits for Engineering areas and identify the control gaps. 5. Involve in preparation of Risk register and Risk matrix for individual process. 6. Coordination for internal and External Audit program for Processes of all Departments linked with Project Execution. 7. Coordinate and stay aware of closure activities and inform Project Team, QA QC. Coordinate with Budget Team, Billing, Estimation, Procurement, Stores, Contracts for Bill closing and reconciliation. 8. Ensure closure of active WBS, purchase orders, and work orders, PR in SAP from respective team. Obtain and Validate cost projections with project team as cost of completion of project and present to management along with necessary stake holders. Obtain reasons for leftover inventory and action plans and prepare analytics reports. 9. Facilitate for approval of costs post-closure and coordinate with user departments. Conduct commercial analysis of SAP closure report. Conduct external bill audits, if necessary, with external consultant. Finalize and coordinate with cost auditor for bill audits. Report final bill audit to management and HODs. 10. Quarterly Audit reporting. Must Have Experience / Understanding & Interest of Project Management with Complete Project Life Cycle or MIS Reporting. Construction Site Experience in terms of Project functions and support functions. Must have worked in Account / Billing Reconciliation processes and linked processes. Ability to capture cost variation through data Analytics. Basic Operation of SAP and Analysis of SAP Data for Project Control. Reporting & Review: Review SAP S4HANA dashboard reports and highlight significant outcomes to management. Must have experience / interest in using Project Management Software as a moderate user. Proficient in MS Office MS word, Excel, Power point presentation and Technical writing Power BI & excel proficiency for Dashboard reporting
Posted 3 months ago
12 - 15 years
35 - 40 Lacs
Gurgaon
Work from Office
Role: Delivery Lead for operations in the EMEA region & US region (2 separate positions) (Candidates residing in Gurugram/Delhi or willing to relocate to Gurugram preferred.) Responsibilities: - Manage e2e delivery of projects & programs - Drive team performance, people management & risk mitigation - Stakeholder communication - Track & report key metrices (timelines, risks, dependence, budget, resources etc) - Manage escalations for smooth project execution Key Requirements: - 12+ yrs in IT delivery & project management - Strong expertise in SDLC, Agile methodologies, project governance, reporting - Excellent communication & stakeholder management skills - Ability to manage risks, budgets & program dependencies. Education : Bachelor's/Masters degree in Business, Information Technology, Engineering, or related field. Master's degree or PMP certification is a plus.
Posted 3 months ago
12 - 17 years
14 - 19 Lacs
Bengaluru
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : SAP Global Trade Services Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : GTS Summary: As a Program/Project Management Lead for SAP Global Trade Services, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Lead the planning, execution, and delivery of SAP Global Trade Services projects, ensuring adherence to timelines, budgets, and quality standards. - Collaborate with cross-functional teams, including business stakeholders, technical teams, and vendors, to ensure successful project delivery. - Develop and maintain project plans, status reports, and other project-related documentation. - Manage project risks and issues, identifying and implementing mitigation strategies as needed. - Ensure compliance with project management methodologies and processes, including change management, issue management, and project governance. Professional & Technical Skills: - Must To Have Skills: 12+ years of experience in SAP Global Trade Services. - Good To Have Skills: Experience in project management methodologies and processes. - Strong understanding of project management tools and techniques. - Excellent communication and stakeholder management skills. - Ability to manage multiple projects simultaneously. - Experience in managing project budgets and timelines. Additional Information: - The candidate should have a minimum of 12 years of experience in SAP Global Trade Services. - The ideal candidate will possess a strong educational background in business, technology, or a related field, along with a proven track record of delivering successful SAP Global Trade Services projects. - This position is based at our Bengaluru office. Qualification GTS
Posted 3 months ago
5 - 9 years
7 - 11 Lacs
Bengaluru
Work from Office
About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location- Bangalore/Chennai 7+ Years of Experience Job Description: Lead PMO with strong financial and project governance across TB. Candidate will govern multiple QPR initiatives dealing with Bank s top 5 programmes. Ideal candidate to have exp in handling Regulatory, ISO programmes with robust project mgmt skills in X-QPR environment. Lead Portfolio PMO profiles with generic skills to supplement their current portfolio that already has Tech centric talent (PM, PMO).
Posted 3 months ago
2 - 5 years
7 - 12 Lacs
Mumbai
Work from Office
As a Customer Success Manager at Exponentia.ai, you will play a pivotal role in ensuring customer satisfaction and long-term success across the UK and European markets. You will act as the primary point of contact for our clients, helping them leverage our data, AI, and cloud solutions to achieve their business objectives. This role requires close collaboration with cross-functional teams, including data scientists, engineers, and sales, to deliver seamless and impactful solutions. Job Responsibilities: Develop and nurture client relationships, ensuring long-term partnerships across the US. Drive account expansion by identifying growth opportunities and building AI and data intelligence business cases. Manage client satisfaction and engagement, ensuring seamless delivery of AI + Data + Cloud solutions. Act as the key stakeholder for project governance, working closely with delivery teams to ensure timely execution. Evangelize Exponentia.ai s capabilities across industry forums, events, and networks in the US market. Own revenue growth targets by driving cross-sell and upsell opportunities. Develop strategic account plans and execute customer success strategies in collaboration with leadership. Conduct executive-level presentations, articulating value propositions tailored to client needs. Address and resolve project challenges by deep diving into ongoing engagements. Work with the pre-sales team to create proposals, pitch decks, and thought leadership content for clients. Facilitate regular workshops, stakeholder meetings, and business reviews with clients. Required Skills: 2-5 years of experience in customer success, account management, or a related role. Strong understanding of data analytics, AI/ML concepts, and cloud platforms (AWS or Azure). Experience engaging with senior executives (VP, Director, or C-level) in enterprise accounts. Proven ability to operate in a fast-paced, high-growth environment and adapt to evolving client needs. Strong analytical and problem-solving skills with a customer-first mindset. Ability to navigate complex client organizations and align solutions with business objectives. Excellent verbal and written communication skills, capable of translating technical concepts for business audiences. Certifications in AWS, Azure, data analytics, or AI/ML are a plus. Education/Qualification: MBA from Tier I/II institute. Why join Exponentia: Expand your knowledge and work with cutting-edge technologies. Opportunity to work with some of the best minds and collaborate with them. Learn from Industry experts. Get Certified with latest technologies and platforms. Get access to networks of OEM partners and business leaders who are setting new standards at the cutting-edge of technology. Exponentia.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 3 months ago
14 - 24 years
19 - 24 Lacs
Chennai
Work from Office
? JOB Description ?TSR: Amaze- Azure Cloud Architect Role Azure Cloud Architect ?Skills Required: ASP. NET Framework4. 2 and above, . NET Core 5 and above, Azure SQL Databases, Azure SQL MI, GitHub ? Responsibilities ?Hands-on strong Azure cloud architect to define, implement the Azure App Services based . NET application architecture using Azure PaaS stacks, components and services. Govern the implementation of the proposed transformation solution, test strategy, deployment strategy. Ensure the modernized application nonfunctional and functional requirements and metrics are met as per client expectations. Understand the Technical Design from existing TAF Design documents/Approach including Application, Middleware, Cloud, Integration, Database Design etc. Thorough hands-on working experience with Azure SQL MI Databases/Azure SQL Databases. Help enterprises embrace the transformation into the Azure cloud Ensure the design meets all client expectations. Work on-site and closely with the client Work closely and support the technical teams both onsite and offshore Create and update Runbook, Technical Architecture diagram, and other required documents The Role offers ?Will be part of the customer ARB technical team responsible for design of Azure PaaS solutions, standards, metrics, project governance and overall success of the project and the technical interface to the customer. Essential Skills Should have minimum 10+ years solid experience in Class ASP. NET 4. 5 and above skill development and hands on working knowledge on the same. 5+ years of solid experience in Azure Cloud PaaS Services such as Azure App Service, Azure Web Jobs, Azure Functions. Should have migration experience to transform on-premise ASP. NET web apps to Azure App Service. Played solution architect in green field/brown field development project. Should have implemented at least 1 complex cloud development/migration project.
Posted 3 months ago
14 - 16 years
40 - 45 Lacs
Kolkata
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Description Deliver highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities Provide support in executing initiatives of operational excellence in the form of reporting and process improvements. Ensure that all compliances, both regulatory and corporate, are followed precisely by delivery team Conduce audits and ensure audit findings are addressed by service delivery manager and leadership Integrate Quality Management System to the standard operating procedures to ensure continuous monitoring and course correction Assist in developing corrective action plans post internal or external audit Work with leadership assure adequate corrective actions are implemented. Standardize tracking and trending of deviations and corrective actions among different service delivery sites so there is consistency and high- level metrics for each Assist in the drafting of SOPs and other documents for use in day-to-day operations Participate in internal team meetings and stay updated on the requests from clients Understand the cross functional capabilities and suggest new ideas that improvise the existing processes Play an instrumental role in participating in review of standards, procedures, tools, and process Implement quality assurance standards and provide accurate feedback On-board new and retrain existing users in the marketing campaigns and MDF processes Analyse the requirements and identify the needs of test plan/cases/user scenarios based on the functionality and requirement Regular reporting on the sales support activities and process outcomes Regular reporting on repetitive errors & logs Primary Skills Capable of quick learning and delivering quality solutions as an individual and as part of the team Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA applications Strong analytical and problem-solving skills Meticulous attention to detail Strong lean six sigma and process excellence skills; green belt or black belt qualification would be advantageous Experience in using the Microsoft Office suite with good Excel and PowerPoint skills Secondary Skills Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 3 months ago
6 - 10 years
10 - 14 Lacs
Mumbai
Work from Office
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. Job Description - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 3 months ago
2 - 6 years
5 - 8 Lacs
Trichy
Work from Office
The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets methods, PoVs best practices, enablers to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models accountBU level to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initiatives to provide confidence to internal external stakeholders on the robustness of QMS and plan and conduct Quality Audits to monitor compliance, provide early alerts, identify best practices and improvement opportunities. The Quality Process Professional will also develop and conduct Quality trainings to enhance awareness and skills and enable the sales function by creating assets highlighting Capgeminis processes, process assets and platforms. They can also be called upon to assist with solutioning as Subject Matter Experts. Job Description - Grade Specific Quality Management Risk and Compliance Officer Quality Audit Quality Management Skills (competencies) Active Listening Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Business Agility Change Management Conflict Management Continuous Improvement Decision-Making Emotional Intelligence Financial Control Influencing Innovation Managing Difficult Conversations Negotiation Proactiveness Problem Solving Project Governance Project Management Project Planning Project Reporting Project Tracking Relationship-Building Risk Assessment Risk Management Scope Management Stakeholder Management Strategic Governance Strategic Thinking Team Management Time Management Unified Project Management (UPM) Unified Service Management (USM)
Posted 3 months ago
10 - 18 years
25 - 30 Lacs
Pune
Work from Office
Join us as a Trade & Transaction Reporting (TTR) Project Manager at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Trade & Transaction Reporting (TTR) Project Manager you should have experience with: Investment Banking / Markets / Regulatory experience (or a mix of the three) is ideal Project Management experience (medium to large scale initiatives) working on change management initiatives at a top tier consulting firm (e. g. E&Y, KPMG, Deloitte, PwC), investment bank, or Fortune 500 company Understanding of the front to back trade lifecycle within an Investment Bank and some level of knowledge of the main features of IB product(s) Ability to understand, interpret and adapt project or programme approach to suit the business / delivery context and subject matter of a change initiative Ability to effectively communicate with, influence and manage the Tech and Ops stakeholders taking account of their levels of influence and interest. This includes identifying, addressing and resolving differences between individuals and/or interest groups. This is key to the role Able to identify and monitor risks and issues, to plan and implement appropriate responses for mitigation or resolution, including escalations as required Work with the lead Project Manager in establishing appropriate Business case and project governance Partnering/Co-ordinating with the Tech and Ops BA/PMs in getting solutions agreed within the stipulated timelines Work with the lead Project Manager monitoring and managing financials, RAIDs and resource requirements Work with the lead Project Manager in overseeing the delivery of projects, ensuring the outcomes related to Regulatory delivery are achieved Work with the lead PM to create an environment of effective delivery and have a broad range of business and technical skills to ensure compliance to our regulatory projects (eg when to manage hands off vs when to actively get involved deep in the detail and deliver an activity on behalf of the programme personally) Some other highly valued skills may include: Experience of working in Regulations and leading delivery / implementation of Regs in some shape or form Ability to identify, define, evaluate, plan, track and realize the outcomes and benefits of change initiatives Demonstrate detailed understanding of all the required steps for the successful delivery of an initiative is implemented successfully and effectively, by the impacted business or service area Able to effectively monitor and continuously improve both the processes and the outcomes of change initiatives Understanding of IB Products in some shape or form. For example, understanding the basics of FX (or other) trading in Barclays, particularly trade execution to regulatory reporting Experience of delivering regulatory projects You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. Accountabilities Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards. Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met. Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives. Management of project budgets, ensuring that projects are delivered within the agreed budget. Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget. Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary. Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 3 months ago
6 - 8 years
12 - 13 Lacs
Chennai
Work from Office
The purpose of this role is to drive and oversee the delivery of the assigned projects to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. Job Description: Key responsibilities: Project Leadership. Creates and leads the project team to deliver the agreed outputs/outcomes within scope, time, cost and quality constraints. Promotes the wider good in all actions, acting in a morally, legally and socially appropriate manner in dealings across project stakeholders and team Project Team Management. Manages the project team on a day to day basis, appropriate to context and project stage. Clearly defines, agrees and delegates team and key stakeholder roles and responsibilities; develops capability and fosters innovation; empowers and inspires others to deliver successful projects Project Business Case and Benefits Management. Where applicable, supports the project sponsor to prepare, gain approval of, refine and update business cases that justify projects in terms of benefits, costs and risks; tracking and reporting forecast and actuals against them. Works with project sponsor, programme managers and business benefit owners to support identification, tracking and delivery of benefits set out in business case. Ensures realisation of benefits for business through planning and designing project outputs meet business/programme requirements and desired outcomes Project Budget and Cost Management. Manages budgets for projects. Controls and reports on forecasts, changes, and actual costs against the budgets Governance. Establishes and maintains effective governance and decision making for the delivery of projects; defines clear roles, responsibilities and accountabilities, that align with programme and/or organisational practice and requirements Project Plans and Controls. Designs, consolidates and documents the fundamental components of projects (scope, schedule, approach, resource requirements, budgets, risks, opportunities and issues, and quality requirements). Establishes, and implements where necessary, protocols to change the scope of projects and update of configuration documents as required Scheduling and Dependency Management. Develops, produces and maintains schedules for project activities that takes account of dependencies, resource requirements and constraints in order to enable the efficient realisation of project outputs and associated benefits. Maps project dependencies and identifies owners, builds dependency management into the projects governance cycle. Works with programme/project managers and business leads to ensure dependencies are actively managed, acts as an arbiter and enforcer and resolves issues between the various elements of the project Project Resource Management. Develops, implements and updates resource allocations plans (other than finance) needed for projects (incl. external required resources), taking account of availabilities and scheduling variances Stakeholder and Communications Management. Identifies and manages pertinent project stakeholder relationships (taking account of their levels of influence and particular interests), communications and need for senior level support. Ensures continual alignment with programme (if applicable), wider portfolio management and organisation communications. Manages internal and external relationships as appropriate. Proactively Identifies, addresses and seeks to resolve differences between individuals and/or interest groups Project Risks and Issues Management. Identifies and monitors project risks (threats and opportunities) and issues. Develops mitigating actions and escalate as appropriate. Identifies and works with related projects to manage interdependencies Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent
Posted 3 months ago
6 - 10 years
10 - 14 Lacs
Mumbai
Work from Office
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. Job Description - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 3 months ago
10 - 20 years
9 - 19 Lacs
Hyderabad
Work from Office
We are hiring PMO Lead for our Hyderabad office. Looking for candidate who have hands on experience in handling datacenter projects, datacenter construction. 10+ years of experience with excellent communication skills, happy to work in Hyderabad. Interested candidate please share resume fiza.shaikh@cbre.com Note: Female candidates preferred.
Posted 3 months ago
4 - 6 years
8 - 10 Lacs
Pune
Work from Office
Duties and Responsibilities 4 to 6 years of experience in project management, focusing on digital assets such as websites, portals, and hybrid mobile applications, with a solid background in Agile and Scrum methodologiesShould be able to create project plans & crum plans and ability to run requirement prioritizations with business.Should have knowledge of running project governance. Proficient in technology software development lifecycle : including requirements gathering, creation of technical user stories, creation of technical understanding document, technical development processes, Testing Phases (both IT and Business) , Release Management and Go Live Basic understanding of leveraging GenAI to streamline tasks like reporting, analysis, and planning, improving project efficiency. Familiar with the technical skills required for various roles, including Front-End (FE) developers, Full Stack vs. Database or Analytical skills.Strong grasp of Agile lifecycle management and experience in managing multiple PODs (Project Operations Divisions) and running Scrum and Agile processes. Relevant certifications in project management are preferred Experience with project management tools such as Azure Devops,Jira, Confluence, Trello, MS Projects, MS Planner, or similar is required Ability to monitor and deliver key KPIs that define project delivery and account performance. Key Decisions / Dimensions User Story Acceptance oShould be able to deny if the requirements are not clear oShould be able to deny if the capacity not available oShould be able to highlight any dependenciesif the committed dates are under risk oEscalate production issues within the PODs to get them fixed within the SLA Major Challenges Gaining Functional Knowledge of the Bajaj Ecosystem Business Requirement Document Closure Creation of Technical User Stories for Feature Tech OPS Monitoring and IT Service Management Driving co-ordination between Tech , QA and Digital Platform Teams Ability to work under pressure in a dynamic and demanding environment is essential Required Qualifications and Experience Bachelor's degree in computer science, Engineering, or related experience; MBA or equivalent experience preferred will be preferred if coming from Technology background / exposure Work Experience: Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules2+ years of technical program management experience. Expertise of Project Management concepts like Agile, scrum meetings, Gantt charts, project planning including RAID and other similar concepts 4-6 years of experience working directly with development and testing teamsExperience in defining clearly identifiable work items, prioritizing tasks, and managing team of developers or analysts Proven ability to apply best practices to the software development lifecycle based on experiences with number of agile and blended approaches, as well as effective coordination of implementations across teams using very different approaches Participate in one or more scrum teams as a product owner to define goals, set priorities and manage backlogSet criteria for release readiness with regards to functionality of the solutionStrong communication skills with diverse customers and audiences, across multiple disciplines and teamsLead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths Domain expertise in NBFC and Financial industry is big plusUnderstand change requirements and evaluate course corrections based on impact and extent of change Conducting discussions with IT and front-end tech teams on major projects on issues related to deviations on delivery and timelines, and work on the revisions Provide functional and technical support in resolving Production issues and Customer pain points CMS Knowledge Is a Plus (i.e.: AEM, Drupal) Skills : Project Management, Agile and Scrum practices, Kanban board, Financial Budgets, Resource Management, Business Analysis
Posted 3 months ago
2 - 6 years
5 - 9 Lacs
Hyderabad
Work from Office
We are looking forward to hire Customer Service (CS) Professionals in the following areas : Should be strong in CS &SD configurations in ECC & S4 Should be strong in communication, processes and project governance Should be strong in interfaces Should be familiar with CS like repair flow, field service. able to execute end to end service cycles. Should be able to handle all configurations like Catalogs, catalog profiles, priorities, status profile, DIP profiles, serial number profiles, tasks, activities, and object types Should be familiar with notification screen areas, screen structure tabs Should be able to create LSMW for all master data like Equipment / serial number / condition records / customer master Should be able to handle equipment classifications / characteristics Should have deep understanding on data loads like Equipment Serial number Strong knowledge on Warranty master / warranty management process enhancements Should have deep understanding on Work centers, costs, and settlement rules in service order Should be able to handle configuration & issues in all the SD process like Intercompany, Consignment and Third-party sales. Should be able to design all sales outputs and output management in S4 Ability to propose end to end configurations for Standard and repair sales cycles Should have deep understanding on pricing procedure & Copy control setup Should have understanding on all customer master fields and able to map the fields and structure relations for LSMW Should be able to handle all data loads like Pricing master, CMIR and customer master. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Pune
Work from Office
Job Purpose Bajaj Finserv Web is a critical component of the companys omnipresence strategy. You will be working with Indias largest NBFCs web technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages. It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings. The Project Manager will play a crucial role in steering project execution, ensuring timely delivery of high-quality solutions, and driving overall project success to enhance client satisfaction and achieve organizational goals Duties and Responsibilities 4 to 6 years of experience in project management, focusing on digital assets such as websites, portals, and hybrid mobile applications, with a solid background in Agile and Scrum methodologies Should be able to create project plans & crum plans and ability to run requirement prioritizations with business. Should have knowledge of running project governance. Proficient in technology software development lifecycle :including requirements gathering, creation of technical user stories, creation of technical understanding document, technical development processes, Testing Phases (both IT and Business) , Release Management and Go Live Basic understanding of leveraging GenAI to streamline tasks like reporting, analysis, and planning, improving project efficiency. Familiar with the technical skills required for various roles, including Front-End (FE) developers, Full Stack vs. Database or Analytical skills. Strong grasp of Agile lifecycle management and experience in managing multiple PODs (Project Operations Divisions) and running Scrum and Agile processes. Relevant certifications in project management are preferred Experience with project management tools such as Azure Devops,Jira, Confluence, Trello, MS Projects, MS Planner, or similar is required Ability to monitor and deliver key KPIs that define project delivery and account performance. Key Decisions / Dimensions User Story Acceptance oShould be able to deny if the requirements are not clearoShould be able to deny if the capacity not available oShould be able to highlight any dependenciesif the committed dates are under riskoEscalate production issues within the PODs to get them fixed within the SLA Major Challenges Gaining Functional Knowledge of the Bajaj Ecosystem Business Requirement Document Closure Creation of Technical User Stories for Feature Tech OPS Monitoring and IT Service Management Driving co-ordination between Tech , QA and Digital Platform Teams Ability to work under pressure in a dynamic and demanding environment is essential Required Qualifications and Experience Bachelor's degree in computer science, Engineering, or related experience; MBA or equivalent experience preferred will be preferred if coming from Technology background / exposureWork Experience: Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules 2+ years of technical program management experience. Expertise of Project Management concepts like Agile, scrum meetings, Gantt charts, project planning including RAID and other similar concepts 4- 6 years of experience working directly with development and testing teams Experience in defining clearly identifiable work items, prioritizing tasks, and managing team of developers or analysts Proven ability to apply best practices to the software development lifecycle based on experiences with number of agile and blended approaches, as well as effective coordination of implementations across teams using very different approaches Participate in one or more scrum teams as a product owner to define goals, set priorities and manage backlog Set criteria for release readiness with regards to functionality of the solution Strong communication skills with diverse customers and audiences, across multiple disciplines and teams Lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths Domain expertise in NBFC and Financial industry is big plus Understand change requirements and evaluate course corrections based on impact and extent of change Conducting discussions with IT and front-end tech teams on major projects on issues related to deviations on delivery and timelines, and work on the revisions Provide functional and technical support in resolving Production issues and Customer pain points CMS Knowledge Is a Plus (i.e.:AEM, Drupal)Skills Keywords:Project Management, Agile and Scrum practices, Kanban board, Financial Budgets, Resource Management, Business Anal
Posted 3 months ago
3 - 7 years
5 - 9 Lacs
Chennai, Pune, Delhi
Work from Office
Job Description: Lead PMO with strong financial and project governance across TB. Candidate will govern multiple QPR initiatives dealing with Bank s top 5 programmes. Ideal candidate to have exp in handling Regulatory, ISO programmes with robust project mgmt skills in X-QPR environment. Lead Portfolio PMO profiles with generic skills to supplement their current portfolio that already has Tech centric talent (PM, PMO). Additional Sills:
Posted 3 months ago
7 - 11 years
15 - 19 Lacs
Bengaluru
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Workday Core Integrations Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As a Program/Project Management Lead for Workday Core Integrations, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: Lead the planning, execution, and delivery of Workday Core Integrations projects, ensuring adherence to timelines, budgets, and quality standards. Collaborate with cross-functional teams, including business stakeholders, technical teams, and vendors, to ensure successful project delivery. Develop and maintain project plans, status reports, and other project-related documentation. Manage project risks and issues, identifying and implementing mitigation strategies as needed. Ensure compliance with project management methodologies and processes, including change management, issue management, and project governance. Professional & Technical Skills: Must To Have Skills:Extensive experience in Workday Core Integrations. Must To Have Skills:Strong project management skills, including experience leading large, complex projects. Good To Have Skills:Experience with Agile project management methodologies. Good To Have Skills:Excellent communication and stakeholder management skills. Good To Have Skills:Strong analytical and problem-solving skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday Core Integrations. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering successful Workday Core Integrations projects. This position is based at our Bengaluru office. Qualifications 15 years of full time education
Posted 3 months ago
7 - 12 years
20 - 30 Lacs
Mohali
Work from Office
Position: ERP Project Manager Location: Mohali Experience : 7+years Industry : ERP Software, SaaS, IT Consulting, Enterprise Software Solutions About the Role: We are seeking a seasoned ERP Project Manager with expertise in managing large-scale ERP implementations across multiple industries. This role requires strong leadership, project governance, and direct communication with executive management to ensure seamless ERP deployment and adoption. Key Responsibilities: 1. ERP Implementation & Project Oversight: Manage end-to-end ERP implementation projects, ensuring timely and within-budget delivery. Define project roadmaps, scope, timelines, and milestones. Oversee configuration, customization, and integration of XoroERP with client systems. 2. Cross-Functional Team Leadership: Lead project teams comprising business analysts, ERP consultants, and technical teams. Work closely with sales, onboarding, and product teams to ensure smooth transitions. Report directly to executive management, providing regular updates on project status, risks, and resolutions. 3. Stakeholder & Client Engagement: Act as the primary liaison between clients, internal teams, and executive leadership. Conduct high-level business process discussions and align ERP implementation with client business needs. 4. Risk Management & Process Improvement: Identify potential implementation risks and devise mitigation strategies. Continuously improve ERP deployment methodologies and post-go-live support processes. Required Skills & Qualifications: 7+ years of experience in ERP Project Management in large-scale ERP implementation projects. Strong knowledge of ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics, Acumatica, etc.). Experience with enterprise-level clients in industries like retail, wholesale, manufacturing, and distribution. Excellent leadership, team management, and executive reporting skills. Proficiency in project management frameworks (Agile, PMP, PRINCE2). Strong communication, stakeholder engagement, and client negotiation skills. Good to Have: Certifications in PMP, SAP Project Management, or Oracle ERP Implementation. Prior experience working in ERP consulting firms, IT services, or SaaS-based ERP companies.
Posted 3 months ago
8 - 13 years
25 - 40 Lacs
Mumbai
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score
Posted 3 months ago
8 - 13 years
25 - 40 Lacs
Bengaluru
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Deliver 1. Delivery Management Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score
Posted 3 months ago
4 - 9 years
7 - 8 Lacs
Bengaluru
Work from Office
Scrum Master Automation will play crucial role of delivering automation use cases on time, in budget and with quality by taking care all aspect of project management Who you are:Education: bachelor s or master s degree in engineeringProficiency in English (Verbal, Written) Professional Skills, Qualifications and ExperiencePrimary Skills:Proven experience of 6-8 years in driving automation projectsSeasoned project manager taking care all aspect of project management including stakeholder management, planning, executions, monitoring and reportingExperienced in managing short term multiple projects in parallelGood understanding of different technologies in Automation space (RPA, Workflow Automation, Low code app development) Experience in solving project conflicts effectivelyExperienced in managing projects for project delivered internally as well as projects being delivered by suppliersShould have project management certification Scrum Master/PMPShould have Go-Getter attitude to ensure project is delivered within agreed commitmentsGood expertise on project management tool like JiraSecondary Skills:Analytical Thinking: Ability to identify business problems that can be addressed through Automation solutions Innovation: Stay curious and explore technologies trendsConsulting Customer centric mindset Experience in delivering solutions for GBS domains (Finance, Procurement, HR, Customer Experience etc) Job Description/ Key Responsibilities:Project PlanningBuild detailed Sprint plan covering all phases for the respective automation projects taking care of project complexity of project, resources needed, stake holder availability, IT Infra support neededKick Off Automation projects with pre-alignment on scope, timelines, different stakeholder needed, roles and responsibilitiesAlign, setup and tactical and operational governances for the projectsAlign on Success Criteria for different phases for the projectsReview approve the project plans for projects to be managed by suppliersProject Execution MonitoringSetup and drive daily scrum meeting to ensure all project activities are on tackIdentify and mitigate project risk during the execution phase, address team challenges if anyProactively take care of all pre-requisites needed infrastructure needs, access needs to avoid risk for project progressEnsure that the technical governance is being executed during project executionEnsure all documentation like PDD, SDD, TDD, Test Cases, Hand over to support documents are created, reviewed and approved on time Take care of conflict arising to ensure smooth execution of the projectDrive the regular project governance with relevant stakeholders to provide project status, discuss issues, challenges and align on solutionsEffectively manage all phase of project Reequipments, Design, Development, Testing, UAT and HypercareReview and track progress of supplier delivered projects and ensure projects meets the timelinesSupport supplier project manager on support needed Actively monitor project timelines, resource capacity needs, budget and quality for multiple projects simultaneouslyProject Reporting Effectively communicate project status at pre-aligned frequencyProactively communicated and reach out for support needed from managementCommunicate and publish project success to all relevant stakeholder and channels Stakeholder Management Manage multiple stakeholders like Internal Business, IT and suppliers effectivelyEnsure all stakeholders are aligned on project timeline, roles responsibilities and committed on project successResolve stakeholder challenges like capacity, availability and expected outputs from them by taking necessary actions
Posted 3 months ago
3 - 6 years
5 - 8 Lacs
Noida
Work from Office
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2