Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
6.0 - 9.0 years
4 - 8 Lacs
Chennai
Hybrid
Overall Budget Tracking and Reporting - Publish Budget report (Budget utilization tracking (month-on-month)) (Project budget accountability with Project Manager) - Expense tracking, Expense gaps management, Expense adjustments - Expense validation (planned vs. actual vs. adjusted) - Highlighting discrepancies / over-spends - Risk management (raise, maintain, monitor, and mitigate) for budget Vendor/Supplier Management - Support internal contract management (egTPRM) & Legal Clearance process (with PM)- Support for Vendor/Supplier Contracting and e-Memoprocess - Support for Vendor/Supplier Invoice management (leaves in timesheet, invoices). (PM to review the timesheet entries / activities) also, define and optimize the timesheet review process. Reporting a) WSR/Fortnight meeting with Management - Schedule meeting (and manage logistics) as per project governance plan - Schedule pre-consultations with stakeholders prior to meeting (as required) - Status report draft and publication [co-ordinate with respective PM/DM] - Draft, review and publish minutes of meeting post all status report meetings - Consolidate, assign, and track action item (until closure) with respective PIC b) SteerCo meeting [RSG Management and Project SteerCo] - Schedule meeting (and manage logistics) - Schedule pre-consultations with stakeholders prior to meeting (as required) - SteerCo deck draft and publication [co-ordinate with respective PM] - Draft, review and publish minutes of meeting post all SteerCo meetings - Consolidate, assign, and track action item (until closure) with respective PIC Project Management support and co-ordination a) Support to PMs - Maintain and track RAIDS register and report [co-ordinate with PMs] - Support for maintenance of stakeholder matrix for the project - Support for maintenance of communication plan - Support for new project initiation activities (project set-up, pre-consultation) - Support program manager for financial planning - Support on the Kessai process draft and submit application - Support PMs on Kessai drawdown process, review, and approval (Kessai Planning and approval managed by Prog. Mgr.) - Action tracking for the project and program activities (TO-DO tracker) b) Resource demand management and supply - Manage demand for APH program/project, forecasting and fulfilment - Create and maintenance of resource loading sheet (RLS) - Manage the resource requisition process (i.e. source, set-up interviews) - Management of resource leave management for project resources - Support on vendor resource onboarding process (laptop issuance, ID card, access & logistics)
Posted 1 month ago
7.0 - 12.0 years
20 - 35 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Channels PM with strong experience in Contact centre automation and Digital transformation (Prefer AI/ML automation skills) Lead PM with strong experience in Channels and Contact centre automation. Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance PMO resource with very strong background in Project Governance and overall Portfolio Reporting. Prefer prior experience in Channels or contact centre space
Posted 1 month ago
10.0 - 14.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Talent & HR - SAP Talent & HR Designation: PPSM Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a detail-oriented and proactive PMO Analyst to join our team in the service industry. This role is ideal for someone with a strong foundation in project management methodologies and advanced Excel capabilities. The PMO Analyst will support project delivery, governance, and reporting across the portfolio, ensuring alignment with strategic objectives and operational efficiency. What are we looking for Bachelors degree in Business, Engineering, IT, or related field. 46 years of experience in a PMO or project coordination role. Proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros) and SharePoint. Familiarity with project management tools (e.g., MS Project, JIRA, Smartsheet). Strong analytical, organizational, and communication skills. Knowledge of project management methodologies (Agile, Waterfall, or hybrid). Experience working in an HRO environment with an MNC organization. OK to work during US/ANZ business hours. Experience working in a high-pressure environment with tight deadlines. Certification in PMP, PRINCE2, or CAPM. Experience with Power BI or other data visualization tools. Exposure to financial tracking and budget management in project settings Roles and Responsibilities: Project Governance & Support:Monitor and track project progress, milestones, and deliverables. Maintain project documentation, RAID logs (Risks, Assumptions, Issues, Dependencies), and SharePoint repositories. Support project managers with scheduling, resource planning, and stakeholder coordination. Reporting & Analytics:Develop and maintain dashboards and reports using Excel and other tools (e.g., Power BI). Consolidate weekly/monthly project status reports and KPIs for leadership review. Analyze project data to identify trends, risks, and opportunities for improvement. Process Improvement:Document and enhance PMO processes and templates. Conduct audits to ensure process compliance and data integrity. Support continuous improvement initiatives and knowledge sharing. Stakeholder Engagement:Facilitate communication between project teams, leadership, and external stakeholders. Assist in onboarding new team members and coordinating training sessions. Manage tech logistics and roll on/roll off process for resources on deal. Qualification Any Graduation
Posted 1 month ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Title: Program Management Office (PMO) Specialist Location: [Specify location] Experience: 57 Years Employment Type: Full-Time Work Mode: [Hybrid/Remote/Onsite – Specify] Key Responsibilities Drive end-to-end governance for strategic programs—track milestones, risks, issues, and dependencies. Coordinate PMO operations: manage meetings, follow-ups, dashboards, and documentation. Engage and collaborate with global stakeholders across functions and levels. Design high-impact executive presentations , infographics, and status reports for clear communication. Maintain program management tools and portals: SharePoint, MS Planner, Excel , Confluence, etc. Use AI tools like MS Copilot to improve productivity, reporting, and decision-making. Manage conflicting priorities with a strong focus on detail and follow-through. Required Skills & Qualifications 5–7 years of experience in PMO, strategy execution, or enterprise program management roles. Proven ability to work independently and handle multiple workstreams. Expertise in Microsoft 365 tools : Excel, PowerPoint, SharePoint, MS Teams, Outlook. Exposure to Microsoft Copilot is a strong advantage. Strong stakeholder management and communication skills. Proficient in infographic creation and visual storytelling (Power BI, Canva, etc.). Experience in global matrixed environments . Certifications like PMP, Prince2, or Agile (preferred, not mandatory). Nice to Have Experience supporting CXO/Executive Offices (CEO, MD, etc.) . Familiarity with Smartsheet, Asana, Monday.com, or Jira . Exposure to digital transformation or innovation programs . if ur interested send me ur cv to gopi.c@acesoftlabs.com or 9701923036
Posted 1 month ago
13.0 - 20.0 years
15 - 22 Lacs
Mumbai
Work from Office
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 1 month ago
7.0 - 10.0 years
18 - 22 Lacs
Pune
Work from Office
Project description You'll be working as part of the TISO Transformation organization within the Technology Information Security Office delivering into the Access Governance and Onboarding service. As an IT Project Manager, you'll play an important role in seeing that the development methodology is followed and lead technical design discussions with the architects. Our culture centers around partnership with our businesses, transparency, accountability and empowerment, and passion for the future. Access Governance and Onboarding is a global organization within the Technology Information Security Office team within the Group Operations and Technology Office. The mandate of the team is toProvide services and capabilities for the management of Access Governance controls across organization through the systems and processes managed within the team. Ensuring efficient central control compliance for applications and infrastructure that use AG&O services; provide multiple automated provisioning patterns to support application needs for entitlement data and promote the definition of role or rule based provisioning to reduce the request and approval burden. Responsibilities lead the delivery of IT projects, focusing on Identity and Access Management domain manage the risk, dependencies, quality and change at project level drive effective project governance to stay in line with scope, budget and timelines & ensure proper reporting assess and remediate risks and issues, tracking these plus deliverables on our RAID reports liaise with project stakeholders, gaining go forward decisions and signoffs allocate, utilize and direct personnel resources to drive projects to completion facilitate technical discussions within the engineering team Skills Must have worked as an IT Project Manager focusing on software development, for ideally 3 to 5 years within the finance sector SDLC with proven success managing technical delivery of solutions in agile oriented teams managed all faces of large-scale technical projects and met deliverables on time and within budget strategic thinker and excellent communicator, with experience in communication with Senior Management Excellent coordination and global team driving skills, in particular driving the remote project team and managing stakeholder relationships. adaptable and able to work effectively across different teams and functions (non-IT) collaboration and positive team spirit Nice to have N/A Other Languages EnglishC1 Advanced Seniority Senior
Posted 1 month ago
10.0 - 15.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Skill Set Scrum Master Job Description(min 200 words) About the Role Scrum Master with strong project management experience to lead agile delivery and support the Onsite Program Management Office (PMO) for large-scale digital transformation initiatives. This role combines agile facilitation with traditional project governance, ensuring alignment across delivery teams, stakeholders, and executive sponsors. Responsible for driving execution, managing risks, and providing comprehensive reporting on project health, financials, and milestones. Must have skills: 10+ years of experience in IT project delivery, with at least 5 years as a Scrum Master. Proven experience in Agile and hybrid project environments. Strong knowledge of Scrum, Kanban, and SAFe frameworks. Proficiency in project reporting, financial tracking, and risk management. Hands-on experience with Azure DevOps, and MS Project. Excellent communication, facilitation, and stakeholder management skills. Key Responsibilities: Agile Facilitation Lead Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) Coach teams on Agile principles and foster a culture of continuous improvement. Identify and remove impediments to ensure smooth delivery. Project & Program Management Define and manage project scope, schedules, budgets, and resource plans. Track and report on project progress using tools like JIRA, Azure DevOps, or MS Project. Coordinate cross-functional teams and manage dependencies across workstreams. PMO Support & Governance Support the Onsite Program Management Office in maintaining project governance frameworks. Prepare and deliver executive-level reports on: Milestone tracking Financials (planned vs. actual) Issue and risk logs Resource utilization Change requests and impact assessments Ensure compliance with organizational standards and reporting cadence. Stakeholder Engagement Act as the primary liaison between delivery teams, business stakeholders, and external partners. Facilitate workshops, demos, and steering committee meetings. Ensure transparency and alignment across all levels of the organization
Posted 1 month ago
3.0 - 7.0 years
1 - 5 Lacs
Hyderabad, Ahmedabad
Work from Office
Roles & Responsibilities : Job Summary: We are seeking a detail-oriented and proactive PMO professional to join our organization. The ideal candidate will play a key role in ensuring successful project delivery by supporting project governance, reporting, resource planning, and process improvement. You will collaborate with cross-functional teams to drive consistency and transparency in project execution across the organization. Key Responsibilities: Support project planning, tracking, and reporting processes across programs and portfolios. Maintain PMO tools and systems (e. g. , MS Project, JIRA, Smartsheet, Power BI). Monitor project KPIs and prepare dashboards for executive reporting. Ensure compliance with project management methodologies, standards, and best practices. Facilitate project reviews, status meetings, and governance boards. Track resource allocation, budgets, and risks/issues across projects. Assist in project prioritization and capacity planning processes. Provide training and guidance to project teams on PMO processes and tools. Continuously improve PMO frameworks, templates, and processes.
Posted 1 month ago
8.0 - 10.0 years
11 - 16 Lacs
Pune
Work from Office
We are looking for an experienced Project Manager with a strong foundation in software development who can effectively engage with clients and lead project teams. The ideal candidate will have hands-on experience in managing complex software projects, specifically in IoT and mobile app integration. This role involves overseeing the development of a baby monitoring app and its integration with camera systems using AWS IoT Core and AWS Kinesis Video Streams (KVS). The candidate will handle the complete project lifecycle, ensuring delivery within budget, scope, and time. Responsibilities include project governance, defining SLAs, writing Statements of Work (SoW), and converting business requirements into actionable use cases and user stories. Additionally, the Project Manager will manage and mentor the project team, foster a collaborative environment, and ensure adherence to Agile methodologies.
Posted 1 month ago
5.0 - 10.0 years
30 - 35 Lacs
Gurugram
Work from Office
American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation team is a core constituent in fuelling this agenda, by finding opportunities to change the way we work and do business for the future. The Director of International Corporate PMO will partner closely with GCS and ICS business and support functions to deliver against a program which sets out to transform the way we offer Global Corporate Solutions across multiple regions for Large and Global clients in international markets. The role will lead multiple programs where our global offering is changing, with subsequent change management required for our Large & Global clients. Responsibilities: Accountable for identifying, designing and leading the strategic roadmap that will improve the competitiveness and quality of our Corporate program offering in international markets Identify and build sound project governance that will create the right environment to execute against the change with a set up for success structure Build out robust change management plans and collaborate closely with the G&L Client Management organisation to effectively execute change Collaborate closely with additional subject matter experts across the Enterprise (eg G&L Strategy & Transformation team, Risk & Control, Compliance, GCO, GCS Product) to align strategy and execution Act as central point of contact for GCS stakeholders clearly communicating progress up to top level management, reporting on milestone progress and raising key decisions and issues for resolution Directly liaison with GCS and ICS Risk & Control teams to uplift processes and capabilities to ensure absolute compliance Qualifications: Deep knowledge of the Corporate business and an understanding of the needs of Large & Global customers Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities Strong strategic thought leadership and problem-solving skills with ability to solve unstructured and complex business problems Exceptional consultation, communication, and relationship management skills to lead, influence and work closely with a large audience of partners at various levels of seniority and cross-functional partners Excellent project management and organizational skills with a demonstrated ability to build results driving relationships Expertise in developing and delivering upon a comprehensive strategy that balances creativity, technical, and operational feasibility Ability to effectively interpret business objectives and challenges and articulate solutions We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 1 month ago
8.0 - 13.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project description We are looking for a motivated and experienced Project Delivery Manager responsible for ensuring that our delivery squad delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. Responsibilities Leading the agile delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently. Identifying customer needs and overseeing service delivery within the business context. Determining ways to reduce costs without compromising customer satisfaction. Manages area(s), customer(s), or team(s) of company employees with well defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility. Coaches and mentors employee direct reports. May coach and mentor non direct reports as needed. Manages team and individual performance. Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports). Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting. Resolve/monitor customer escalations as appropriate. Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business. Skills Must have 8+ years proven experience delivering complex Fixed Bid Projects Experience in Trade Surveillance , Financial Crime is must Must come from a techno-functional background with Python/Pyspark knowledge Holistic knowledge of business processes and various scenarios , challenges and opportunities Carve out and envisage business challenges and requirements to a comprehensive solution Discuss and understand the project, purpose, goal, team, timelines, challenges, requirements, potential risks, its mitigation, plan, communication mode and high level customer expectations Good communication and English language competency Experience with managing project schedules, finances, risks and issues. Close attention to detail and ability to sum up key messages for stakeholders Weekly project updates, their completed tasks and review, plan for next action points Understanding of project governance & Agile standards and procedures. Ability and willingness to be flexible, adapting to the demands of the customers. Technical knowledge to understand content of the products delivered Nice to have - Other Languages EnglishC2 Proficient Seniority Senior
Posted 1 month ago
9.0 - 13.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Responsiblefor managing overall interface activities involved in the project, qualitycontrol, management reporting, risk planning etc. To maintain effective projectgovernance, processes, and systems to be utilized throughout project andmeeting the Companys requirements. Building and managing effectiverelationships across multiple interfaces to achieve optimum performanceoutcomes. Identifying and managing key risks throughout project, recommendingappropriate solutions. Key Tasks and Responsibilities Overall technical stewardship of multi-disciplinary team drawn from engineering function. Ability to assimilate, organize and integrate information from numerous sources and communicate effectively with internal project and external teams and stakeholders. Focal point of contact with CustomerInterface manager / Project Manager / Discipline Leads. Drive timely receipt of input data / exchange of information from customers, required to produce project deliverables within schedule. Review & facilitate manpower plan and timely availability. Drive quality adherence and system compliance. Drive collaboration and delivery. Drive effective implementation of change order management procedure/strategy. Effective manpower utilization. Facilitate quality delivery on time. Identify specific construction and installation needs and incorporate the same. Ensure the interfaces (Interdisciplinary 3D model clashes, Tie-in Locations, Vendor interface, Topside to Marine interface, etc.) are formally closed and approved by all parties before the design is frozen. Review/update 3D model maturity for various stages i.e. 30%, 60% and 90% and ensure closure of comments recorded through various model reviews. Monitor, update and record revision and status of interfaces. Maintain and update the interface registers that are planned on the project. Review the engineering deliverables and coordinate with other disciplines to ensure adherence to interface agreements. Produce and maintain appropriate, standardized documents and regular reporting to the senior management and other stakeholders reflecting key issues, resolutions, and performance to enable them to effectively understand risks and impacts on the project. Ensure a collaborative approach is maintained across the team to facilitate the planning and delivery of interface works, ensuring all issues are clearly understood by teams and addressed, and appropriate interventions developed and implemented. Managing internal and external stakeholder relationships. Assisting in review and finalization of overall Project Schedules, Progress monitoring and expediting. Requirements Required Qualifications: MasterDegree / bachelordegree with11+ years of relevant experience in Oil & Gas Projects. Seasonedprofessional with broad project management experience. Shouldbe able to manage different processes & technical aspects of LargeProjects.
Posted 1 month ago
10.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Hi, We are pleased to share a job opening with you SAP Project Manager Location: Bangalore, India Company: A leading recruiting company in UAE Qualifications Experience: 10+ years in SAP project delivery and leadership roles Position Overview Lead and oversee end-to-end SAP project delivery, ensuring timely execution, quality adherence, and stakeholder satisfaction. This role requires strong leadership, project governance, and a deep understanding of SAP systems and delivery methodologies. Key Responsibilities Project Management: Plan, execute, and manage SAP projects covering scope, timelines, resources, and budgets. Track milestones and ensure timely, within-budget delivery. AMS & Support: Oversee incident/ticket management, conduct root cause analysis, ensure SLA adherence, and provide regular updates to stakeholders. Team Leadership: Lead and mentor SAP consultants and developers. Oversee performance, skill development, and resource planning to ensure high-quality output. Stakeholder Engagement: Act as the primary liaison for business and technical stakeholders. Understand expectations, manage communications, and resolve escalations effectively. Quality Assurance: Implement best practices, perform quality reviews, and ensure deliverables meet predefined standards throughout the project lifecycle. Risk Management: Identify potential risks early, develop mitigation strategies, and drive resolutions to maintain momentum. Continuous Improvement: Promote process automation, AI enablement, and adoption of SAP innovations. Recommend enhancements aligned with emerging trends and business needs. Required Skills Strong expertise in SAP project and delivery management Proficiency with project management tools and methodologies Excellent stakeholder management and communication skills Proven leadership and team management capabilities Strong problem-solving and results-driven mindset Preferred Skills Bachelors degree in a relevant field; Masters or SAP certification is a plus Experience with SAP S/4HANA Awareness of industry best practices and SAP innovation trends In case you wish to apply for this role, please share your updated CV at rajalakshmi@hr-central.in Thanks & Regards, Rajalakshmi HR Central
Posted 1 month ago
10.0 - 15.0 years
7 - 11 Lacs
Guwahati, Silchar, Dibrugarh
Work from Office
SAP Project Manager Assam Location- 10+ Years More Details SAP Project Manager Assam Location- 10+ Years Spanbix Jobs Should have an experience as Project Manager for S/4HANA Implementation project (Minimum 2, end to end Projects). Define Project Governance Structure RAID Log maintenance Planning: Project Planning, BBP workshop Planning, UAT Planning, UT Planning, Integration Planning, Cut Over Planning, Data Migration Planning Daily Status Call, Weekly Status Call, STEERCO Should have done hands-on in at least one of SAP Module-FICO/MM/PS Stakeholder Management Preference PMP/Prince-2/ SAP Activate Methodology certified Consultant who had managed projects involving SAP Modules- FICO, FICA, BPC, TRM, MM, SD, PP, QM, PM, PS, PA-OM-Time, Payroll, BW4HANA/SAC, EHS, IS-Utility, GRC-Access Control in past Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Support project governance and documentation. Track project timelines, risks, and KPIs. Liaise with stakeholders and facilitate reporting.
Posted 1 month ago
2.0 - 6.0 years
9 - 14 Lacs
Pune
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Product Engineer Business: CIB COO Principal responsibilities Responsible to deliver global projects aligned to the global product and technology strategy following due governance, reviewing, and prioritizing business requirements, track risks/issues, address management reporting, manage benefits tracking. Perform the role of the Global Product Owner in prioritizing project delivery schedule and maintain backlog of features and functionalities for future enhancements. Engage stakeholders across GPS Technology, Digital Technology, Operations, Risk stewards, Market Infrastructures, and other partner teams ensuring appropriate resource allocation and timely delivery of projects. Support in the formulation of product strategy as well as the global commercialization framework and plan for assigned products to increase market shares in line with the strategy for Global Business. Support country and regional team in commercializing product features/material enhancements. Support execution of the business financial objectives, inclusive of global, regional, and local initiatives. Implement business as usual and growth initiatives; continuously improve operating efficiency and manage product risk profile. Support rationalization of product solutions to provide consistency and cost savings to the organization. Especially in terms of identifying opportunities to provide a consistent offering globally. Support the development of next generation solution requirements by carrying out research on customer needs, emerging market trends, infrastructure development and the regulatory environment globally, leveraging on market insights and analysis, in collaboration with client facing colleagues Responsible for the assigned product proposition within Domestic payments value stream globally by identifying client/market requirements, business case analysis, project governance oversight including managing the investment portfolio for the Change the bank projects and development of globally consistent product functionalities on an end-to-end basis. Support in formulation of product strategy as well as the global commercialisation framework and plan for assigned products, to increase market share in line with the strategy for Global Business. Implement and drive business as usual commercialisation plan and adapt in line with market developments. Support in execution of the business financial objectives, delivering process improvement and growth initiatives; continuously improve operating efficiency and manage product risk profile. Support in rationalisation of product solutions to provide consistent client experience, manage risks and optimize costs to the organization. Support the development of next generation solution requirements by carrying out research on customer needs, emerging market trends, infrastructure development and the regulatory environment globally, in collaboration with client facing teams across the organisation. Proactive management of risk level of the assigned products constantly, by conducting end-to-end product reviews outlining all key dependencies, input sources, capabilities, and risks. To ensure complete transparency, business improvement opportunities and recommend/implement risk mitigation steps as necessary. Requirements Minimum of 12 years work experience in Transaction banking, preferably in Payment s product management Strong understanding of ACH/Real time payment / Instant payment processing across various global payment processing schemes. Proven experience in product management, product commercialization, IT and operations, process improvements or project management disciplines. Practical knowledge in solution development, business case development, requirement analysis are highly desirable. Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions. Able to lead and influence a large group of people, who will not have a formal reporting relationship with the individual. Ability to co-ordinate with multiple stakeholders at global level, and get necessary decisions taken within desired timelines. Excellent inter-personal skills and influencing skills. Ability to coach / mentor to junior product managers in the team Strong communication skills and fluency in English is expected. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 1 month ago
7.0 - 10.0 years
9 - 12 Lacs
Chennai
Work from Office
Position Purpose The regional PM/PMO works for Cardif Asia regional IT. He or She ensures end-to-end responsibility for achieving regional IT projects objectives. Manage the entire project and coordinate all players and contributors. Act as the primary contact point for the project He or she consolidates the entire portfolio of projects within Asia region scope, by coordinating with country local PMO for decision-making to all stakeholders. Acts as advisor (alerts and recommendations) to his/her management in steering the project portfolio. Ensures reliable reporting with comments and with the necessary alerts and recommendations. Provides the necessary support for decision-making to all stakeholders. Responsibilities Direct Responsibilities Ensures end-to-end responsibility for achieving regional projects objectives: Is responsible for achieving the project objectives within the budget, for meeting deadlines and for the quality of the deliverables. Coordinates preliminary studies in liaison with the business line / sponsor. Ensures that needs are properly defined and approved. Ensures that the requirements are in line with the expressed needs and ensures the feasibility of the technology. Ensures that the solution meets all requirements. Ensures the solution is validated by all stakeholders. Prepares, consolidates, and validates estimates and schedules throughout the project. Guarantees the delivery, operation, and commencement of the solution. Identifies and manages all risks that may arise during the projects implementation, in collaboration with all stakeholders. Identifies needs in terms of human resources and technical and functional skills. Where possible depending on technical and human resources, identifies the impacts of the project on the strategic nature of the requests and makes changes where necessary. Manages the entire project and coordinates all players and contributors: Manages and measures the progress of the project. Takes decisions concerning impacts on costs, quality, and deadlines, while integrating the value created for the business line. Manages and coordinates the project team. Coordinates relations with all stakeholders and secures their commitment throughout the project. Plans, prepares, and ensures transfer to the project governance bodies (architecture and investment committee, etc.) Guarantees the development and application of the testing strategy throughout the project. Incorporates change management into the project and provides support in this respect for the activities concerned Prepares the roll out plan with all stakeholders and guarantees its execution. Organises the projects transition to the maintenance stage. Carries out a final review of the project and oversees its closure. Acts as the primary contact point throughout the project. Carry out reporting Consolidate all indicators needed to monitor his/her project scope Ensure that the methodology and tools are used and propose areas for improvement on a continuous basis. Where necessary, help to define the project management methodology and tools Contributing Responsibilities Contribution to management Provide operational support to the project manager for transition to the various bodies stipulated in the project management methodology Supervise the collection of information required to keep the portfolio of projects up to date (budget, schedule, work remaining, etc.) Analyse deviations and produce a summary of the project portfolio for the portfolio management bodies (capacity to complete work, overruns, risks, alerts and dependencies, etc.) Ensure that project commitments are clearly defined and met in line with the processes defined by the organisation Inform and/or alert follow-up management (budget, schedule, risks, etc.) Participate in the PMO community Technical & Behavioral Competencies Budget steering IT Knowledge Business organization Data knowledge Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Client focused Adaptability Organizational skills Ability to collaborate / Teamwork Transversal Skills: (Please select up to 5 skills) Ability to manage a project Ability to inspire others & generate people's commitment Ability to set up relevant performance indicators Ability to develop and leverage networks Analytical Ability Education Level: Bachelor Degree or equivalent Experience Level At least 7 to 10 years
Posted 1 month ago
7.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
We are currently seeking an experienced professional to join our team in the role of Cost To Achieve Project Manager Business: Wealth & Personal Banking Principal responsibilities Support program governance and compliance requirements Prepare and manage program reporting, including audit and compliance documentation Develop accurate program forecasting to track progress and financials Assist in organising and leading projects, ensuring efficient execution Manage project governance, controlling project tollgates, and maintaining change control Monitor progress against the project plan and assist in removing bottlenecks Participate in business planning activities which may include financial, technological and resource planning Facilitate & support senior management decision making by the use of management information, performance information, analytics, forums, stakeholder feedback and HSBC strategy Requirements Previous experience of Cost To Achieve comparable projects advantageous Experience in project management within a financial institution Strong skills in project governance, reporting, and risk management as we'll as planning and execution skills Understands and translates Program strategy and objectives into the business use of analytics and modelling to implement our strategy Proven team building and leadership capabilities operating within a matrix organisation Ability to manage budgets and change control processes Strong stakeholder commutation and coordination abilities Proven experience in supporting right-shoring migrations Highly energetic and resilient individual capable of managing Program budgets to time and scope Understands and translates Program strategy and objectives into the business use of analytics and modelling to implement our strategy Strong analytical and facilitation skills to ensure business needs and effective solutions can be quickly and clearly defined Outstanding written/verbal communication and presentation skills
Posted 1 month ago
9.0 - 12.0 years
30 - 35 Lacs
Gurugram
Work from Office
The project manager leads the team through the project life cycle by establishing a plan that maximises value to the stakeholders, ensuring the execution of that plan and tracking the team s performance against it The project manager ensures that the project is optimised to prioritise value within balanced constraints and manages expectations through changing environments Primary Define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and that reasonable commitments are made Develop and maintain detailed project plans, schedules, and milestones to track progress, adapting plans as required Organise project tasks and allocate resources, ensuring that projects are delivered on-time, within scope, and budget Implement and maintain the project governance structure, ensuring alignment with organisational policies and standards Manage changes to the project scope, schedule, and costs using appropriate change control processes and tools Collect, analyse, and utilise project data to inform decision-making and drive project performance Manage project financials, including budgeting, forecasting, and financial reporting, ensuring alignment with business objectives Implement and monitor quality assurance processes, ensuring project deliverables meet the required quality standards Identify, manage, and mitigate project risks and resolve issues, maintaining a risk register and issue log Engage, manage, and communicate effectively with customers and other stakeholders, managing their expectations throughout the project lifecycle Identify, track, and realise project benefits, ensuring alignment with organisational strategy and customer expectations Manage project handover, ensuring a smooth transition to operations, including training and support documentation Essential Skills and Knowledge Strong knowledge of project management methodologies, tools, and techniques Excellent organisational and time management skills, with the ability to manage multiple tasks concurrently Proficiency in using project management software and tools, such as Microsoft Project or similar Solid understanding of budgeting, financial reporting, and resource allocation Strong problem-solving and decision-making skills Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely Ability to work effectively with cross-functional teams, fostering collaboration and teamwork Strong leadership skills, with the ability to inspire and motivate team members A sound knowledge and understanding of Orange products and solutions
Posted 1 month ago
1.0 - 7.0 years
17 - 19 Lacs
Mumbai
Work from Office
About LRN Do you want to use your Program Management expertise to help people around the world do the right thingJoin us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: The Program Manager is responsible for overseeing the successful delivery of all purchased deliverables for LRN clients. They act as a main point of contact for all client deliveries, working alongside a Client Success Manager (CSM) who is responsible for client account health and growth. Program Managers work in an oversight capacity with a cross-functional team of specialists to provide everything from implementation and bespoke project delivery to ongoing support and client services, including client support and escalation of delivery-related issues. Together with the CSM, the Program Manager ensures the client is happy with LRN and renews their contract at the end of each contract term. Your responsibilities will include: Drives client project plans by understanding client objectives and identifying opportunities for improvement. Understands client goals and works with the assists wider LRN and client team to ensure a successful execution of client strategy. Oversees and organises daily Delivery-related activities based on client requirements. Works with the CSM to prepare for Renewal. Devises and supports Growth initiatives. Alerts CSM to growth opportunities Works with other teams to develop budgets and project plans to ensure the client is using their contract to the full and getting best value for money. Evaluates (alongside the CSM) the client s use of the platform and tools; works with the team to suggest ongoing solutions and improvements. Develops detailed resourcing and project plans in Mavenlink to ensure projects are delivered on time and to budget. Monitors projects and oversees other team members Project during project delivery to ensure deliverables meet budget and timeline requirements. Reviews project plans in Mavenlink on a regular basis to ensure the project deliverables remain in line with the budget, schedule, and scope. Undertakes standard RAID (Risks, Assumptions, Issues and Dependencies) analysis and establishes project governance structure and processes. Maintains effective communication with clients and other project stakeholders. Maintains robust reporting of project status to all stakeholders (includes regular statement of accounts ) Manages client escalations during project delivery and post-implementation; includes day-to-day project issues as well as content, product, tech support and budget issues. Initiates corrective action where necessary to keep projects on track. Continually assesses potential risks and issues; maintains risk and issue logs, and contingency plans. Identifies inter-dependencies between stakeholder groups to ensure all are aligned and risks are identified, mitigated, and communicated. Manages multiple projects in parallel. Ensures all contract entitlements are in Mavenlink and proactively actions them with the client. Coordinates internally with the localization project team. Co-ordinates with the Resourcing Director to ensure we have the best resource available for each project and managing costs associate. Additional responsibilities: Depending on your background and business needs delivering Bespoke and/or Library projects. Overall Strong Program Management capabilities with 9+ years of Project Management experience. Strong stakeholder management and communication skills. Experience in Mavenlink project management tool Experience in eLearning projects or development of SAAS projects Excellent organization and communication skills. Strong interest in the eLearning domain. Excellent team motivator. Budget management, commercial and customer experience. Obsessed with delivering great client service. Organized and detail orientated. Able to zoom out - ability and agility to oversee entire portfolio. Highly professional Able to manage and co-ordinate multiple teams and projects. Able to multi-task, and work on your own initiative Understand what makes great training. Willing and able to travel.
Posted 1 month ago
6.0 - 8.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Scrum Master Automation will play crucial role of delivering automation use cases on time, in budget and with quality by taking care all aspect of project management. Project Planning Build detailed Sprint plan covering all phases for the respective automation projects taking care of project complexity of project, resources needed, stake holder availability, IT Infra support needed Kick Off Automation projects with pre-alignment on scope, timelines, different stakeholder needed, roles and responsibilities Align, setup and tactical and operational governances for the projects. Align on Success Criteria for different phases for the projects. Review & approve the project plans for projects to be managed by suppliers Project Execution & Monitoring Setup and drive daily scrum meeting to ensure all project activities are on tack. Identify and mitigate project risk during the execution phase, address team challenges if any Proactively take care of all pre-requisites needed infrastructure needs, access needs to avoid risk for project progress. Ensure that the technical governance is being executed during project execution Ensure all documentation like PDD, SDD, TDD, Test Cases, Hand over to support documents are created, reviewed and approved on time. Drive the regular project governance with relevant stakeholders to provide project status, discuss issues, challenges and align on solutions Effectively manage all phase of project Reequipments, Design, Development, Testing, UAT and Hypercare. Review and track progress of supplier delivered projects and ensure projects meets the timelines Support supplier project manager on support needed. Actively monitor project timelines, resource capacity needs, budget and quality for multiple projects simultaneously Project Reporting Effectively communicate project status at pre-aligned frequency Proactively communicated and reach out for support needed from management Communicate and publish project success to all relevant stakeholder and channels. Stakeholder Management Manage multiple stakeholders like Internal Business, IT and suppliers effectively Ensure all stakeholders are aligned on project timeline, roles & responsibilities and committed on project success Resolve stakeholder challenges like capacity, availability and expected outputs from them by taking necessary actions Who you are: Proven experience of 6-8 years in driving automation projects Seasoned project manager taking care all aspect of project management including stakeholder management, planning, executions, monitoring and reporting. Experienced in managing short term multiple projects in parallel Good understanding of different technologies in Automation space (RPA, Workflow Automation, Low code app development). Experience in solving project conflicts effectively. Experienced in managing projects for project delivered internally as well as projects being delivered by suppliers Should have project management certification Scrum Master/PMP. Good expertise on project management tool like Jira
Posted 1 month ago
10.0 - 15.0 years
9 - 13 Lacs
Gurugram
Work from Office
We are lookingfor a Senior Project Manager to lead a diverse portfolio of projects spanningSales, IT, Finance, HR, and Enterprise Systems (ERP CRM). This rolerequires extensive experience in cross-functional program execution, managingprojects across multiple business domains, and driving enterprise-widetransformation initiatives. The idealcandidate will have a strong background in project governance, stakeholdermanagement, Agile Waterfall methodologies, and change leadership, withexperience working on multi-system implementations, including Oracle Fusion,Salesforce, Anaplan, Payroll, and Power BI. KeyResponsibilities Project Portfolio Management: Lead the end-to-end project lifecycle, ensuring seamlessexecution across Sales, IT, Finance, HR, and Operations projects. Develop and manage project roadmaps, timelines, andresource allocation plans, ensuring alignment with organizational priorities. Oversee ERP CRM implementation projects, coordinatingacross multiple SaaS platforms (Oracle Fusion, Salesforce, Anaplan, Darwinbox,Power BI, Payroll). Balance competing priorities across different businessunits, ensuring projects are delivered on time, within scope, and on budget. Define and enforce project governance frameworks, riskmanagement plans, and compliance protocols. Stakeholder Executive Engagement: Act as the primary point of contact forproject sponsors, senior leadership, and key business stakeholders. Facilitate cross-functional collaboration, ensuring IT,Sales, HR, and Finance teams are aligned on project goals and deliverables. Lead steering committee meetings and executive reporting,providing clear insights on project progress, risks, and opportunities. Manage third-party vendors, consultants, and technologypartners, ensuring contract compliance and service delivery excellence. RiskManagement Issue Resolution: Identify and mitigate project risks, dependencies, andresource constraints. Implement escalation protocols and contingency planning toaddress project bottlenecks. Conduct post-mortems and lessons-learned reviews, ensuringcontinuous improvement in project execution. AgileHybrid Project Delivery: Lead Agile, Waterfall, or Hybrid project managementapproaches, depending on the business needs. Facilitate Scrum ceremonies, sprints, and iterativedevelopment cycles for IT and software-related projects. Drive automation, efficiency, and process optimizationacross project management workflows. Data-DrivenDecision-Making: Utilise Power BI, Jira, ServiceNow, or other projectanalytics tools to track KPIs, milestones, and project performance. Implement financial tracking and ROI analysis to measurethe impact of strategic initiatives. Leverage AI-driven project insights to improvedecision-making and forecasting. Technical Tool Expertise: Proficiency in project management software (MS Project,Jira, Monday.com, Asana, ServiceNow, Smartsheet). Experience managing ERP CRM projects, includingOracle Fusion, Salesforce, Anaplan, Darwinbox, and Power BI. Strong understanding of ITIL, DevOps, and Agilemethodologies. Knowledge of data governance, compliance, and cybersecuritybest practices. Key Competencies Cross-Domain Data Integration Middleware Oversight Ensure seamless data flow between ERP, Salesforce, Darwinbox, and financial applications. Work closely with middleware teams handling Oracle Integration Cloud (OIC) for ETL, APIs, and data transformations. Define and maintain data lineage and data cataloging across the enterprise. Data Quality Compliance Implement data quality management frameworks to monitor: Data completeness Data accuracy Data timeliness Data consistency Establish data ownership and stewardship models across domains. Ensure compliance with global data protection laws and financial regulations. Stakeholder Engagement Reporting Work with Finance, Procurement, HR, IT, and Business Intelligence teams to ensure data alignment and accuracy. Collaborate with Enterprise Performance Management (EPM) teams to ensure accurate financial reporting. Develop data governance dashboards and reports using Power BI, BI Publisher, and Oracle EPM. Provide executive reports on data governance maturity, risks, and compliance status. EssentialSkills Experience: 10+ years of experience in project and program management,leading cross-functional initiatives. Proven track record of delivering multi-domain projects inSales, IT, Finance, HR, and Operations. Strong executive communication, stakeholder management, andconflict resolution skills. Hands-on experience in enterprise SaaS deployments,business process reengineering, and digital transformation. Expertise in budgeting, forecasting, and financial trackingfor large-scale programs. PreferredQualifications: Certifications: PMP, PRINCE2, SAFe Agile, ITIL, or Six Sigma. Experienceworking in global, multi-cultural environments. Familiarity with AI-driven project management tools and automation frameworks. Backgroundin MA integration, change management, or organizational restructuringprojects.
Posted 1 month ago
12.0 - 16.0 years
18 - 20 Lacs
Noida
Work from Office
Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Delivering on the implementation plan initiatives identified as being required for Day1 Primary Skills Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 1 month ago
1.0 - 3.0 years
12 - 16 Lacs
Bengaluru
Work from Office
As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe that you have: Preferred: Minimum of 1-3 years of experience in leading projects, managing and delivering complex change processes/products preferably in a technical environment Preferred: Strong documented leadership skills and successful track record of managing business change Experience of launching of digital products across multiple countries Proven advanced training in Project Management or equivalent Proven analytical skills and experience making decisions based on hard and soft data Experience of using a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Experience of working with iterative, agile product development and deployment teams, including key events and artefacts Extensive experience in planning of digital product rollouts Knowledge of change management processes and techniques required for rollout of digital products across countries Knowledge of project management techniques and processes, including managing and leading teams and stakeholders Knowledge of project governance processes including risk management techniques Knowledge of required roles, skills and capabilities for digital organisations Passionate about the possibilities of digital to delight and inspire countries to rapidly adopt new digital products Proven ability to set-up, manage and execute a successful rollout of digital products and deliver results in a country Your responsibilities Drive the development, provision and operation of our digital products and services in countries through the use of new and existing technology and agile delivery methods to deliver at pace. Maintain a standardised product deployment process across different product launches in the country; Collaborate closely with Central Group Digital product teams Deployment support team to perform gap assessment of products prior to launch. Ensure readiness of deployment work packages in line with standard structure and that they are updated when required within stipulated timelines. Train subsequent countries to ensure an exponential rollout of product launches going forward Responsible for assembling the relevant cross-functional participants in the Digital countries deployment team Plan manage and monitor digital initiatives/ activities required to ensure a successful launch Lead gap assessment from the countries with product teams Identifying key dependencies for countries, and ensuring country readiness for the launch Ensure work package components with technical dependencies are ready to execute for the launch by working closely with the Country Digital deployment team Inform Digital Portfolio and Deployment Leader of any issues/challenges to execution of a work package for a launch in the countries Orchestrate across relevant Product Teams to resolve major incidents in flow, keep track of status and progress and communicate the progress to affected stakeholders Transfer knowledge gained from Central Group Digital deployment support team to teams from subsequent countries Responsible for planning, managing and delivering other assigned projects e.g. IT expansion, including time, cost, scope and quality. Identify, mitigate, monitor and control risks Perform project reporting, through providing Digital Project Office Manager with key milestones updates and content for measuring and following up project quality and performance. Drive continuous improvement of project quality and performance in assigned projects Work across initiatives within Ingka Group, contributing to a successful digital product deployment that drives IKEA business results Together as a team To be the local business partner responsible for Digital, while working as a seamless part of the global Ingka Group Digital organization. Ensure IKEA Digital products and platforms are delivered with excellence to meet the needs of customers and co-workers in order to enhance the whole IKEA shopping experience. To secure effective Information Technology (IT) that supports IKEA business processes by maintaining, developing and supporting reliable, robust and efficient Digital products and platforms. Country Group Digital contributes to the growth of IKEA and improves the customer s life at home. Country Digital also works together with all functions to ensure co-workers have the Digital tools and capabilities they need to do their best work. Ensure Digital deployments are done with excellence and in coordination with Central Group Digital (Central) and all other country functions We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Posted 1 month ago
6.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. Job Description - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business. Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough