Program Manager

Role Overview As a Program Manager, you will be responsible for end-to-end management of our academic and career-focused learning programs. This includes coordinating across internal teams (content, tech, delivery, placements), ensuring quality delivery, tracking learner engagement, and driving outcomes. You will operate at the intersection of education, technology, and operations, ensuring students get a seamless and impactful learning experience. This role demands strong execution skills, stakeholder management, comfort with data, and the ability to work in a fast-paced EdTech environment. Key Responsibilities Program Planning & Execution Own and execute the academic calendar, ensuring timely rollout of courses, assessments, live sessions, and mentorship initiatives. Define clear success metrics for each program and ensure alignment with organizational learning outcomes. Cross-functional Coordination Work closely with content creators, tech teams (LMS/product), academic managers, and trainers to ensure smooth delivery. Act as a central point of contact to resolve issues, communicate changes, and maintain alignment across functions. Tech-Enabled Delivery Ensure all components of the program (videos, assignments, live classes, attendance, feedback, dashboards) are functioning correctly on the LMS. Collaborate with product/tech to resolve bugs and improve learner experience. Data Monitoring & Reporting Monitor learner data engagement, feedback, drop-offs, assessment performance — and drive program-level improvements. Create regular dashboards/reports for leadership on program health and outcomes. Quality & Stakeholder Success Implement SOPs for content quality, faculty onboarding, and student experience. Gather and act on feedback from learners, faculty, and partner colleges to drive continuous improvement. Qualifications * 3–6 years of experience in program/project management, preferably in EdTech, higher education, or SaaS. * Bachelor’s degree in Business, Education, Engineering, or related fields. Master’s preferred. * Strong understanding of online learning ecosystems and learner-centric models. * Proficient in project management and collaboration tools (Asana, Trello, Jira, Excel/Google Sheets). * Analytical mindset with the ability to translate data into insights. * Excellent verbal and written communication skills. Preferred (Good to Have) * Experience working with LMS platforms (e.g., Moodle, Canvas, Teachmint). * Familiarity with instructional design and digital pedagogy. * Exposure to Agile methodologies. * Comfort with dashboards and basic analytics tools (e.g., Power BI, Tableau). What We Offer * Opportunity to build scalable learning programs with real-world impact. * Work alongside passionate professionals in a growth-stage EdTech company. * Competitive compensation, hybrid work flexibility, and a learner-first culture.