Job
Description
Role: Program Manager Reintegration, Rehabilitation & Aftercare Experience: 4+ years | Salary: Up to 6.6 LPA ____________________________________ POSITION OVERVIEW: The Program Manager Reintegration, Rehabilitation & Aftercare will lead Ashiyana’s reintegration program across Child Care Institutions (CCIs), Aftercare, and Community settings. This role involves supervising a team of social workers and counsellors, ensuring high-quality case management, coordinating with institutional stakeholders, and overseeing the smooth reintegration of youth into families, communities, and independent living. The ideal candidate brings strong leadership and coordination skills, deep empathy and commitment to child rights, and the ability to manage diverse, complex cases in a trauma-informed and rights-based way. The Program Manager will be directly reporting to the Director of the organisation. This is a full-time position based in Mumbai and requires sensitive, passionate and committed candidates. KEY RESPONSIBILITIES: 1. Program & Team Management Oversee all project activities under the Reintegration Program; serve as the key point of contact for the Director and Field Staff. Supervise, guide, and support a team of 46 Social Workers/Case Workers and 12 Counsellors working with youth across CCIs, aftercare, and community settings. Ensure effective casework delivery including assessments, individualized care planning, home visits, referrals, and reintegration follow-ups. Conduct regular team check-ins, review meetings, and performance appraisals; foster a collaborative, reflective, and learning-oriented work culture. Build team capacity through regular training, mentoring, case reviews, and reflective practice sessions. 2. Case Oversight & Systems Ensure quality, accuracy, and timeliness of all documentation including care plans, home visit reports, progress notes, and case records. Provide guidance on complex or high-risk cases involving trauma, abuse, mental health concerns, or legal issues. Facilitate internal case conferences and develop appropriate, child-centric action plans. Coordinate and support linkages with mental health services, legal aid, education, vocational training, housing, and other essential services. 3. Stakeholder Coordination & Networking Liaise with Child Care Institutions (CCIs), Superintendents, Probation Officers, Child Welfare Committees (CWCs), Juvenile Justice Boards (JJBs), Police, and other ecosystem actors. Build and nurture relationships with families, community-based organizations, government services, and volunteers to ensure comprehensive reintegration support. Represent Ashiyana in institutional meetings, stakeholder consultations, hearings, and advocacy forums. Network with vocational training institutes, educational institutions, and potential employers to create reintegration and livelihood pathways for children and youth. 4. Program Development, Reporting & Administration Contribute to strategy development, program planning, and continuous improvement of reintegration and aftercare efforts. Track progress and impact using defined indicators and tools; ensure timely reporting to internal teams and donors. Identify programmatic and systemic gaps; propose recommendations for better service delivery. Collaborate with the M&E and Communications teams for case documentation, storytelling, newsletters, and donor reports. Maintain accurate financial and administrative records; support budget planning and tracking. Schedule internal and external meetings, draft agendas, keep minutes, and ensure follow-through on action points. WE ARE LOOKING FOR SOMEONE WHO: Feels called to be part of the healing and transformation of children in closed institutions, and believes in their potential to become self-reliant and contributing citizens. Has experience managing multiple projects end-to-end and leading small teams effectively. Demonstrates strong leadership by being proactive, setting an example, and balancing structure with care. Brings empathy, resilience, and a deep commitment to trauma-informed care and restorative justice, especially when working with marginalized children. Possesses excellent analytical, problem-solving, decision-making, and conflict-resolution skills. Communicates clearly and effectively with a wide range of stakeholdersincluding children, families, team members, institutions, and government officials. Is a reflective learner, a good listener, and open to ongoing personal growthemotionally, spiritually, and intellectually. Thrives in dynamic, high-pressure environments and can creatively navigate complex or volatile situations with calm and clarity. Maintains strong professional boundaries while being emotionally grounded and attuned. Is highly organized, detail-oriented, accountable, and committed to working beyond regular hours when needed. QUALIFICATION AND EXPERIENCE: Master’s degree in Social Work, Psychology, or a related field. Minimum 56 years of experience in child rights, casework, aftercare, or community-based programs. At least 2 years of experience in a supervisory or program management role. Deep understanding of the Juvenile Justice Act, child protection systems, and reintegration challenges. Familiarity with trauma-informed practices, counseling, family systems, and youth development. LANGUAGES AND TECHNICAL SKILLS: Proficiency in English, Hindi, and Marathi (preferred). Strong documentation and reporting skills. Comfortable using MS Office and Google Workspace tools and ready to adapt to new technologies quickly. Hiring Note : Applications will be reviewed on a rolling basis. This job is first posted on June 16, 2025, on GroundZeroJobs.Org For any questions, ping us on the support helpline [WhatsApp Chat only]: +91-8058331557 Show more Show less
