Program Manager - Lending

About the Role

Program Manager - Lending

Key Responsibilities

• Program Ownership

  : Lead and manage critical programs within the lending vertical—such as new loan product launches, automation of credit underwriting, or onboarding of new lending partners.

• Process Improvement

  : Identify inefficiencies across the lending value chain and implement solutions to improve TAT, reduce risk, and enhance customer experience.

• Cross-functional Coordination

  : Liaise with product, engineering, sales, credit, and legal teams to ensure seamless execution of projects.

• Lender & Partner Coordination

  : Manage integrations and workflows with external lenders (banks/NBFCs) and third-party platforms (LOS, LMS, credit bureaus, KYC, etc.).

• Analytics & Reporting

  : Track performance metrics, disbursal volumes, approval ratios, etc. and drive data-led decision-making.

• Compliance & Audit Readiness

  : Ensure all lending programs adhere to internal policies and external regulatory requirements.

• Documentation & SOPs

  : Maintain updated process documentation, SOPs, and training material for teams and stakeholders.

Qualifications

• 1-3 years of experience in fintech, NBFC, or banking, preferably in lending operations, product, or program management.
• Strong understanding of business loan, personal loan, or SME lending processes including underwriting, documentation, disbursal, and repayment.
• Experience working with LOS, LMS, API integrations, or credit automation tools is a plus.
• Excellent project management and stakeholder management skills.
• Strong analytical mindset; proficiency with Excel, SQL, or project management tools (Jira, Trello, Asana).

Good to Have

• Experience scaling lending operations in a startup/fintech environment.
• Exposure to working with external partners (lenders, technology vendors, credit bureaus).

Why Join Us?

• Be a part of a fast-growing fintech/lending business reshaping credit access in India.
• Work closely with leadership and influence key decisions.
• Opportunity to lead high-impact, tech-enabled lending initiatives.