Program Manager II, Buyer Abuse - VAR

Amazon

5 - 10 years

9 - 12 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

customer satisfaction process efficiency project management process improvement investigation e-commerce manager ii customer experience resource planning operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ability to partner with stakeholders across multiple functions within the India business teams (Ex: Concessions, Last Mile, Category, Amazon Business, etc.) to reduce concession abuse in the India marketplace.
Ability to influence stakeholders across the organization without direct reporting lines
Ability to develop and execute complex project road maps
Change agent with the ability to lead change across all levels of the organization
Attention to detail with written and verbal communication skills
Oral, written and interpersonal communication skills along with facilitation skills
Self-Starter and Change agent with the ability to lead change at a functional level.
Ability to develop new ideas and creative solutions.
Ability to work successfully in an ambiguous environment.
Ability to meet tight deadlines and prioritize work
Basic qualifications:
Bachelor s Degree from an accredited university, preferably in Technology or Business.
Minimum of 5 years of successful experience in program/project management or an equivalent operational role.
Minimum of 5 years of experience and knowledge of process improvement tools, methods, and techniques
5+ years of program or project management experience
5+ years of working cross functionally with tech and non-tech teams experience
Experience defining program requirements and using data and metrics to determine improvements 5+ years of driving end to end delivery, and communicating results to senior leadership experience
5+ years of driving process improvements experience

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