Program Manager- Flow, EI & Govt. Business

Job Title

Role Summary

Purpose of the Role: Lead end-to-end revenue strategy and execution for Ultrasound, Monitoring, Enterprise Informatics, and Government Business segments. Ensure revenue growth, customer satisfaction, and operational excellence through strong program governance, forecasting, and cross-functional collaboration.

Key Responsibilities:

• Revenue Delivery: Achieve quarterly and annual revenue targets for assigned business
• segments.
• Customer Management: Build CXO-level relationships, resolve escalations, and ensure high
• customer satisfaction and retention.
• Business Forecasting: Drive accurate forecasting, pipeline reviews, and scenario planning for
• leadership visibility and decision-making.
• Program Governance: Implement PMP-certified project management practices to
• standardize execution, improve efficiency, and ensure compliance.
• Team Leadership: Mentor and guide team members, build a talent pipeline, and foster a
• culture of accountability and high performance.
• Cross-Functional Alignment: Collaborate with Sales, Service, Finance, and Supply Chain to
• remove execution bottlenecks and accelerate revenue realization.
• Growth Initiatives: Identify and implement revenue-enhancement and cost-optimization opportunities.

Key Outputs / KPIs:

• Achievement of revenue & margin targets for all assigned segments.
• Forecast accuracy within agreed thresholds
• On-time delivery of projects and closure of escalations.
• Improvement in customer satisfaction scores (IQNPS)
• Team engagement and retention metrics (low attrition, high performance ratings).
• Reduction in project delays and cost overruns.

Key Skills & Competencies:

• Strategic Thinking & Business Acumen: Ability to translate organizational goals into

• actionable revenue and growth strategies.
• Customer Orientation: Strong relationship management skills with proven ability to engage
• with CXO-level stakeholders.
• Financial & Analytical Skills: Expertise in forecasting, revenue planning, and variance
• analysis.
• Project Management Expertise: PMP-certified, with proven track record of delivering
• complex programs on time and within budget.
• Leadership & People Development: Ability to inspire, mentor, and build high-performing
• teams.
• Collaboration & Influence: Skilled in driving alignment across Sales, Service, Finance, and
• Supply Chain teams.
• Problem-Solving & Decision-Making: Quick, data-driven decision-making to resolve
• bottlenecks and protect revenue.