Program Manager

JOB DESCRIPTION

The role of the Program Manager is as follows:

• Organizing, attending and leading stakeholder meetings.
• Work with client stakeholder groups across North America, Europe & APAC to provide weekly reporting.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met and supporting the CBRE project managers succeed with their projects.
• Provide a structured governing project management body.
• Provide a centralized management structure for all project management functions.
• Provide project portfolio reporting capabilities.
• Outline a well-defined project management process or methodology.
• Mentor and train team members to support team development.
• Developing project strategies.
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Oversee implementation and ongoing program management across several countries
• Serve as liaison between on-site technical teams, account leadership, and client contacts.
• Support Client’s wider sustainability and corporate social responsibility objectives
• Create a win-win situation to solve client problems while growing the CBRE business.
• Responsible for the change management process, both at a project and program level.
• Ensure SLAs compliance, especially for key KPIs such as program schedule and finance.
• Manage internal financial reporting.
• Achieving/exceeding financial goals.
• Responsible for escalation management, both internal and client facing.

WHAT WE OFFER

• Career opportunity in a multinational company.
• Positive & constructive feedback to improve knowledge & ability to deliver.

• A learning environment, where you are encouraged to share knowledge.
• You will constantly be challenged to find ways to improve the effectiveness of the team & enhance our service offering.
• Your opinion will not only be valued, but you will also be empowered to act upon this & shape the way we work.

• THE PERFECT CANDIATE
• Innovative & keen to learn new things.
• Organized and self-directed.
• Skilled in gaining customer confidence.
• Enjoy what they do & contribute to a fun exciting environment.
• Find ways to express statistics creatively & beyond just excel graphs.
• Having a passion for energy & sustainability.
• High levels of attention to detail.
• Proven work history aligned with our CBRE values of Respect, Integrity, Service and Excellence.

CANDIDATE SPECIFICATION