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Full Time

Job Description

About the Role Improve operational management systems, processes and best practices. Responsibilities Be aware of licensing and liaisoning requirements of the states we are operating in. Formulate strategic and operational objectives. Manage budgets and forecasts. Perform quality controls and monitor KPIs of team members. Recruit, train and supervise staff. Ensure customer satisfaction by delivering projects efficiently and on time. Scheduling and daily planning of team members. Grooming subordinates by identifying weaknesses and creating appropriate training programs. Effectively maintain relationships with all vendors. Effectively maintain relationships with all clients. Formulating and managing escalation matrix. Ensure handover of documents and proper training is given to customers on completion of project. Creating and implementing processes for smooth functioning of the department. Qualifications Location: Panjim, Goa Preferred Skills Proven work experience as Operations Manager or similar role • Knowledge of organizational effectiveness and operations management • Experience budgeting and forecasting Pay range and compensation package 10 to 15 LPA Show more Show less

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