Operations Manager

Job Description

Looking for a dynamic and driven Operations Manager to be the force behind expanding footprint in Goa and beyond. In this high-impact leadership role, you will oversee the execution of ongoing projects You'll also be responsible for scaling our service operations—cementing company's position. You’ll lead a diverse, highly skilled team across five operational tiers, comprising engineers and technicians who are passionate about delivering excellence. This role is your opportunity to bring structure, efficiency,and vision to a growing business that’s poised for regional dominance. Reporting directly to the Operations Director, you’ll play a critical role in aligning our ground-level execution with strategic goals—making fast, informed decisions that shape the future of our operations. Roles & Responsibilities Ensure all operations are carried on in an appropriate, cost-effective way. * Improve operational management systems, processes and best practices. * Be aware of licensing and liaisoning requirements of the states we are operating in. * Formulate strategic and operational objectives. * Manage budgets and forecasts. * Perform quality controls and monitor KPIs of team members. * Recruit, train and supervise staff. * Ensure customer satisfaction by delivering projects efficiently and on time. * Scheduling and daily planning of team members * Grooming subordinates by identifying weaknesses and creating appropriate training programs. * Effectively maintain relationships with all vendors. * Effectively maintain relationships with all clients. * Formulating and managing escalation matrix. * Ensure handover of documents and proper training is given to customers on completion of project. * Creating and implementing processes for smooth functioning of the department CTC offered upto 15 LPA Show more Show less