Product Training Manager - (building material)

Role Description :

The Product Training Manager will be responsible for designing, implementing, and managing product training programs for company.

The role focuses on ensuring all sales / other employees are equipped with in-depth product knowledge and achieve required competency scores.

The manager will conduct state-wise physical training sessions and ensure ongoing coaching through regular calls.

Impact of the Role in Company:

The Product Training Manager will be responsible for designing, implementing, and managing product training programs for company . The role focuses on ensuring all sales / other employees are equipped with in-depth product knowledge and achieve required competency scores. The manager will conduct state-wise physical training sessions and ensure ongoing coaching through regular calls.

Responsibilities :

· Product Training: Develop and deliver detailed training modules on company products to the sales team / other team members, ensuring deep product knowledge and understanding.

· Competency Assessment: Monitor and ensure sales employees meet the required knowledge and competency scores through assessments and evaluations.

· Query Resolution: Address and resolve sales employees' product-related queries to support their field operations.

· State-wise Training: Conduct physical training sessions across different states, ensuring consistent training delivery and engagement.

· Coaching Calls: Lead and manage regular coaching calls to provide continuous learning and support to the sales team.

· Training Program Management: Continuously improve training materials, methods, and delivery based on feedback and industry best practices.

· Performance Tracking: Track the impact of training programs on sales performance and report findings to management.

Key Skills :

· Strong knowledge of product training / product application.

· Excellent communication and presentation skills.

· Ability to impart and manage training sessions.

· Strong problem-solving skills.· In-depth product knowledge and the ability to convey complex messaging effectively.

· Training / Problem solving mindset.

· Commitment to continuous learning and improvement.

Competencies :

Customer Centricity, Critical Thinking, Communication Skills, Trust, Drive for results, Planning & Organising, Nimble Learning

Total Exp :

Minimum 8-10 years of experience in sales training, preferably within the building construction materials industry.

****Travel required to conduct state-wise training sessions.