1213 Product Support Jobs - Page 27

Job Summary/ Your Role in a Nutshell: The ideal candidate should have experience in cloud computing, with a strong understanding of cloud infrastructure and services, and would be responsible for maintaining cloud-based solutions for our clients and would work closely with the MSP team to ensure our clients' cloud environments' reliability, scalability, and security. What you'll do: Monitor and troubleshoot infrastructure components hosted in various cloud environments such as AWS, Microsoft Azure, Google Cloud, and on-premise data centers Work closely with the DevOps team or the development team in identifying and rectifying issues promptly in various environments Respond to reported issues within the agreed SLAs and escalate to appropriate stakeholders based on the incident management process Detect and analyze alarms to provide basic to moderate fault isolation and remote troubleshooting, escalating if necessary Build and maintain tools and frameworks that support automation, health-check of applications, and patching activities Automate daily tasks using configuration management tools like Ansible, Chef, etc, or scripting using Python, Perl, Bash, etc Support and troubleshoot high availability, performance, monitoring, backup, and restoration of different environments Design & build a dashboard to provide visibility into the health of infrastructure using tools like Grafana, Kibana, etc Closely work with client stakeholders to resolve issues and participate in regular cadence calls for business improvement Establish a good working relationship with customers and other professionals Evaluate tools, technologies, and processes to improve the efficiency and scalability of continuous integration environments What you need: B.E/B.Tech/MCA with 2+ of experience in managing cloud infrastructure Experience working in 24x7 Support Environments on help desk tickets, Linux servers in virtualized environments, and monitoring tools like Nagios, working on ticketing tools like JIRA, Freshdesk, and ServiceNow (Preferred), creating runbooks and KB articles for help desk support. Familiarity with the fundamentals of Linux scripting languages Experience in AWS Administration Effective written and verbal communication skills About TO THE NEW: TO THE NEW is a digital technology services company providing innovative product engineering solutions to diverse industries across the globe. We design and build digital platforms with Cloud, Data, and AI as the main pillars. Global analyst firms like Gartner, Forrester, Everest, ISG, and Zinnov have recognized TO THE NEW for its capabilities across Digital Engineering, Cloud, Media & Entertainment Solutions, Data & AI, and Digital Marketing. Our team of 2000+ passionate Newers is spread across North America, EMEA, India, SEA, and ANZ with our headquarters in Singapore. TO THE NEW is an 8-times winner of the prestigious Great Place to Work award. The company has also been recognised as one of India's Top 100 Companies to Work For and is among the Top 50 IT Workplaces in India.

we're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. What you'll do (Duties and Responsibilities): Contribute to all aspects of the Support engineering process,including: owning tickets, responding to customer queries, fixing customer issues and documentation. Participate in monitoring the support ticket queue. Create and improve support documentation Contribute to a friendly and helpful company culture Learn work on upgrades, troubleshooting and fixing issues: Document the known issues and fixes Help deploy the software in different environments Flexible with support shifts Other comparable work from time to time as instructed What you ll need (Basic Qualifications) Enrolled on a bachelor s degree in computer science or similar field Understanding of security, Systems and networking Must have knowledge in Python/Shell or any one of the scripting language Experience in software deployment tools such as Kubernetes or Docker Strong debug skills, effective verbal and written communication skills, team oriented Excellence in technical communication with peers and non-technical people. Excellent communication skills and high English proficiency Knowledge in basic Cloud Architecture Preferred Technical and Professional Expertise

Service Engineer - Sticker Labelling Machine Manufacturers - Worldpack Automation Systems We are looking for a passionate and hands-on Service Engineer prefrebly experince in servicing labelling machines or Packaging machines/liquid filling lines. The role involves installation, commissioning, maintenance, and troubleshooting of automatic labelling machines at client sites. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Danfoss Power Solutions India is seeking an enthusiastic candidate to join our AE (Application Engineering) diverse team. Together with our OEM & Distributors, we develop optimized solutions related to propel, work and control functions by specifying and verifying Danfoss Power Solutions products and systems for mobile machinery in markets such as agriculture and construction. You will primarily work from the office together with other qualified engineers in India-Pune or work on-site with the customers. The job involves travel activity of approx. 10~15% per year Job Responsibilities As our new Application Engineering Team member, you will have direct OEM /Distributor contact, and your main task will be to apply and validate application solutions based on Danfoss Power Solutions mobile hydraulic and electronic control products across the entire product line. More in details, you will: Support in pre-selling, leading technical presentations to customers and training Offer system support, including technical specifications based on customer requirements, system design and sizing, proposing proof-of-concept, on-site machine testing and tuning, for different mobile Off Highway machine applications using Danfoss Components. Work closely with sales team to meet sales target and growth - action based on agreed sales and marketing plans Work in Matrix organization, Example EU/US/APAC- AE & PAE members to ensure appropriate solutions for customer applications. Manage the application sign off at customers end along with sales team. Product Support & after Sales Application related issues. Background & Skills Position : Application Engineer /Sr. Application Engineer /Manager Application Engineering Qualification: Graduate/Postgraduate in Mechanical or Mechatronics Engineering. N o of years of Experience: 5~15 years Required Skills/Knowledge/Abilities Excellent knowledge of Mobile hydraulic systems & off Highway machines Ability to independently design Hydraulic systems (Mobile / Industrial) Basic Electric & Electronic knowledge, Candidate with Mechatronics background will be an added advantage. Hands on Experience on the Hydraulic components. Experience in Field Validation & Trouble shooting. Good Communication skills in English/ Hindi IT-Skills.

We are looking for a highly skilled Senior Production Support Engineer with 510 years of experience in managing complex production environments. The ideal candidate should have at least 3 years of experience in a senior or leadership role , with deep technical expertise in Java, Angular, SQL, and cloud/on-premise support systems. You will play a key role in owning and resolving critical production issues, improving system reliability, and collaborating with cross-functional teams to deliver high-availability solutions. Key Responsibilities: Own and resolve complex production issues and incidents with minimal supervision. Perform advanced root cause analysis , document post-mortem reports, and drive permanent solutions. Act as a subject matter expert and provide L3 support for escalated issues. Analyze and debug issues across cloud and on-premise platforms. Manage application and infrastructure -related production issues focusing on performance , availability , and security . Collaborate with L2 support, development, and infrastructure teams to maintain high system uptime. Technical Skills Required: Proficient in: Java 17+ , Spring Boot 2.5+ Angular 14+ , JavaScript SQL (with strong knowledge of SSIS , SSRS , MSSQL ) Snowflake , Python , Perl Unix/Linux Commands Strong understanding of: Microservices architecture and RESTful APIs Integration patterns Database tuning , query optimization , backup , and recovery processes Experience in: Monitoring tools (e.g., Splunk , Dynatrace , AppDynamics ) Batch job schedulers (e.g., Autosys , Ctrl-M ) ITSM platforms (e.g., ServiceNow , JIRA ) Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. ITIL certification or knowledge of Incident & Problem Management frameworks is preferred. Demonstrated ability to lead and influence teams in high-pressure environments. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Nice to Have: Experience with cloud migration or cloud-native architectures. Exposure to DevOps tools and practices. Contributions to automation and process improvement initiatives.

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. At ZoomInfo we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues. About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. Youll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What Youll Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience: 5-7 years of technical troubleshooting, or customer onboarding in the SaaS industry. Technical Acumen: Advanced understanding of ZoomInfo RevOS Platforms and product solutions and good Working knowledge with CRM products Certifications: Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement: Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.

Profile: Customer Support Executive | Location: Gurgaon | Experience: 2-5 years | Budget: upto 40k | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Experience : 2-5 years Salary : upto 40,000/month Working : 6 days Shift timing : 9:30 am - 6:30 pm Job brief : We are looking for an experienced, motivated Support Executive who can quickly understand the challenges, and helps the Customer in solving their Problem. As a Technical Support Specialist at your primary responsibility will be to assist customers in resolving technical issues related to our products. You will act as the first point of contact for customers seeking technical support, providing timely and effective solutions. Responsibilities: Respond promptly to customer inquiries via phone, email, or chat, addressing technical issues and providing solutions. Understand customer requirements and provide appropriate technical assistance. Collaborate with team members to achieve better results and share knowledge. Gather feedback from customers and share with internal teams to improve products and services. Assist in onboarding clients through video calls, ensuring they understand how to use the automation tools effectively. Maintain accurate records of customer interactions and technical issues. Stay updated with product knowledge to provide accurate information to customers. Requirements: Minimum of 1 year of experience in customer service or technical support. Proficiency in Google Sheets and Excel. Strong written and verbal communication skills. Ability to troubleshoot technical issues and provide clear instructions to customers. Experience with email communication and ticketing systems. Willingness to work in shifts, including weekends and holidays, as required. Interested candidates can apply or share their updated CVs at essveeconsultant12@gmail.com Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( LinkedIn ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Mayank 9990735099 ( WhatsApp or Call )

Our reputed MNC Client is hiring for Technical Support Engineer role: NP- 0-45 days (Plz don't apply if your notice period is more than 45 days) Position Summary: The Technical Support Engineer will provide expert technical support for RF products including connectors, cables, attenuators, and adapters. This role requires strong technical skills to interpret engineering drawings, identify products and spare parts, and address technical queries from customers and sales teams related to RF connectors. The engineer will collaborate with cross-functional teams to deliver efficient technical solutions and ensure timely product support aligned with sales requirements. Key Responsibilities: Provide technical support for RF components (connectors, cables, attenuators, adapters) to assist sales and marketing teams in addressing customer needs. Read and interpret assembly and part drawings to support accurate product identification and resolve technical issues effectively. Analyze customer requirements and recommend alternate RF connector parts, ensuring compatibility and performance. Apply practical knowledge of raw materials and surface finishes to support product evaluation and troubleshooting. Respond to sales-related technical inquiries by evaluating application requirements and proposing appropriate solutions. Identify required spare parts and components by reviewing engineering drawings and part lists to ensure accurate and timely support for the sales team. Key Competencies: Technical Expertise: Strong understanding of RF fundamentals is required; familiarity with RF testing practices is optional and considered a plus. Problem Solving: Ability to diagnose technical issues and provide practical solutions promptly. Collaboration: Work effectively with cross-functional teams and support the sales team in technical matters. Communication & Adaptability: Demonstrate analytical thinking, independent work style, clear communication, and adaptability to global teams and customer environments. Customer Focus: Prioritize customer needs and deliver solutions that meet expectations. Education & Experience: Diploma or Bachelors degree in Electronics & Communication Engineering, Mechanical Engineering, or a related field. Minimum 3 years of relevant experience, preferably in the RF connector manufacturing industry. Familiarity with CAD tools such as SolidWorks is a plus. Technical Skills: Proficient in reading and understanding technical and engineering documents (TDS, catalogs). In-depth knowledge of RF products, including materials and features. Practical experience using SAP and Product Lifecycle Management (PLM) systems for part tracking. Proficiency in Microsoft Office Suite and Google Workspace. Warm Regards, Gayatri Kumari Email Id: gayatri@v3staffing.in V3 Staffing Solutions

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities : Manage large volumes of incoming emails related to software support. Engage with customers, partners, and internal teams to provide assistance and ensure satisfaction. Diagnose and resolve technical issues by logically deducing root causes and identifying workarounds. Document and analyze product bugs and fixes for Product Management and Engineering teams. Assist with customer product installations as needed. Meet personal Productivity, Efficiency, and Quality metrics. Prioritize and resolve issues with high technical and business impact. Handle customer complaints, provide solutions, and follow up for resolution, including sharing workarounds. Maintain accurate records of customer interactions in Salesforce. Communicate with Product Management and Development Teams using JIRA. Qualifications/ Requirements Technical Requirements: Previous technical support or product support experience. High proficiency in Microsoft Word, Excel, and PowerPoint. Intermediate to advanced proficiency in SQL (MS SQL Server, MySQL, PostgreSQL) for data extraction, troubleshooting, and analysis. Hands-on experience with data analytics and at least one BI or reporting tool . Strong understanding of data modeling, KPIs, and metrics for analysis . Ability to work with data connectors and multiple data sources . Familiarity with dashboarding, visualizations, and trend analysis . Ability to extract meaningful information from customer interactions to diagnose technical issues. Nice to have: Experience with Salesforce and JIRA. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and support. SQL Server administration (backup/restore, triggers, stored procedures, etc.). Familiarity with Microsoft IIS and SQL Server Analysis Services. Windows troubleshooting (Event Viewer logs, Installer errors, Registry Editor, etc.). Communication skills: Ability to clearly and effectively communicate with internal teams and external customers. Native or equivalent English proficiency. Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education Requirements: Bachelors Degree (CSE, IT) or MCA

About the role At BiteSpeed, providing the highest level of support possible has been a priority from Day 0. We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (). Weve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we cant compromise on, it should only go up. What youll do This role is a mix of supporting customers who reach out over live chat & emails. You'll be chatting with e-commerce business owners globally (50+ countries) , understanding how they run their business & helping them setup our product to make them successful. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a basic knowledge of SQL, JavaScript, Postman API testing and web debugging/analytics (not a hard requirement). Experience at an early stage SaaS startup would be a plus (this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

About The Role At BiteSpeed, providing the highest level of support possible has been a priority from Day 0. We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this ()**. Weve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we cant compromise on, it should only go up. What youll do This role is a mix of supporting customers who reach out over live chat & emails. You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a basic knowledge of SQL, JavaScript, Postman API testing and web debugging/analytics(not a hard requirement). Experience at an early stage SaaS startup would be a plus(this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

What youll do This role is a mix of supporting customers who reach out over live chat & emails. You'll be chatting with e-commerce business owners globally (50+ countries) , understanding how they run their business & helping them setup our product to make them successful. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a basic knowledge of SQL, JavaScript, Postman API testing and web debugging/analytics (not a hard requirement). Experience at an early stage SaaS startup would be a plus (this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

What Youll Do This role involves supporting customers facing technical/product level issues. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a deep understanding of SQL, JavaScript, Postman API testing and web debugging/analytics. Experience at an early stage SaaS startup would be a plus(this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Hiring Freshers & Experience for Domestic BPO. Voice Process- Customer Support Executive Salary: 12k--16K Inhand Graduation: Not Mandatory 6 Days Working days Languages: Tamil + English Call Swathi 6357012499 for more info. .

What youll do This role is a mix of supporting customers who reach out over live chat & emails. You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a basic knowledge of SQL, JavaScript, Postman API testing and web debugging/analytics(not a hard requirement). Experience at an early stage SaaS startup would be a plus(this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Skills: adaptability, web debugging, product knowledge,communication skills,team collaboration, problem solving, customer support,analytical thinking,ticketing, javascript, analytics,postman api testing,sql, time management.

What Youll Do This role involves supporting customers facing technical/product level issues. Recording and segregating technical issues and product requests from customers and routing them to product team. Understanding roadblocks in product activation by watching videos of customers using the product and passing UI/UX suggestions to product team. You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their business & helping them setup our product to make them successful. What makes you a good fit You care about creating a software service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have a deep understanding of SQL, JavaScript, Postman API testing and web debugging/analytics. Experience at an early stage SaaS startup would be a plus(this is not a hard requirement). You have a genuine interest in conversations with people from different backgrounds to learn about their lives. Skills: analytical thinking, ticketing,communication skills, analytics,team collaboration,customer support, javascript,adaptability, web debugging,time management, product knowledge, problem solving,postman api testing, sql.

Must have below: Strong knowledge on capital Markets and various asset classes Eg. FX MM, IRD Strong knowledge about Back office operations like confirmations, settlements process Good Knowledge on Interfaces like Bloomberg, Marketwire etc. Hands on experience in MXML config and support Willingness to work on prod support /Devops way of working Experience in Agile (scrum) and Devops Mentoring and Guiding Team members Stakeholders(PO, Business, Client) Management Nice to have: Experience in Collateral Management module in Murex. Datamart experience Unix scripting and SQL Basics Mandatory skills Murex BO, MXML and workflows, Stakeholder Mgmt and mentoring Team members Desired/ Secondary skills Collateral, Murex DataMart, Unix and Sql Domain Capital Markets domain

Title: Product Support Specialist (Technical Support Specialist) Location: Jaipur, India Reporting To: Manager, Technical Support Punchh is seeking a Product Support Specialist to join our Support team in Jaipur, India. In this customer-facing role, the Product Support Specialist will be trained on the Punchh marketing platform, becoming the primary point of contact for business customers. This position involves assisting with questions and configurations of campaigns, software integrations, and features like loyalty programs and gift card management on the Punchh platform. We are looking for someone who is passionate about customer excellence, with an interest in marketing technology platforms and supporting business customers in the restaurant, convenience store, and retail industries. The ideal candidate should be inquisitive, process-oriented, and solution-driven. What You'll Do: Engage with business customers via phone and email to support the Punchh marketing platform's SaaS application, including Point of Sale (POS) and API integrations. Investigate and troubleshoot technical issues within the Punchh SaaS platform. Understand customers' business needs and objectives for campaigns and segments created on the platform. Flexibility to work Day, Afternoon, or Night shifts (IST hours) with occasional on-call or overtime as needed. What You'll Need: Minimum of 3 years in a technical support or troubleshooting role with SMB and enterprise customers within a SaaS company. Including 3 years of experience in at least two of the following areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API log reading, Mobile App troubleshooting, POS system implementation, and troubleshooting. Experience with marketing technology, loyalty programs, or digital marketing campaigns is a plus. Curious and investigative, adept at asking probing questions to understand and address customer issues. Excellent time management skills, with the ability to manage time-sensitive tasks and deadlines. Skill in prioritizing and triaging competing tasks while maintaining customer satisfaction. High customer empathy and commitment to issue resolution. Impeccable attention to detail. Clear and effective communicator on Zoom/Teams meetings and in email. Creative and resourceful problem-solver. Strong sense of accountability and ownership. Bachelors Degree in a technical field.

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 2 to 3 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with good accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned above with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on -16th June to 18th June Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

The Impact You ll Make As a Sr. Group Manager, Program Management at Lam, you will play a pivotal role in developing India Supply Chain ecosystem as part of a key strategic supply chain initiative for the organisation. You ll be at the forefront of project initiation through delivery, using your expertise to coordinate cross-functional teams and ensure project are completed on time and within budget. What You ll Do Sr. Group Manager, Program Management manages the Strategic initiative of India Supply Chain ecosystem development through an effective Cross Functional engagement of Commodity Team, Product Group Engineering and other functions within Global Operations. As a Senior Staff of the Supply Chain Leadership team, the primary role is to create the strategic roadmap Year on Year and hold the teams accountable through effective progress check and meeting milestones defined as part of the strategic program. Accountable for establishing visible impact of meeting the objectives around Supplier Selection, Qualification of parts in time and meeting the supply chain performance metrics such as cost, quality, capacity, and on-time delivery requirements of Lam Research products. Program Management across all the commodities identified for the India Sourcing program. Program review updates to Senior Executive leadership to identify and mobilize the support required. Acts as a point of contact for all escalations from Product group to Supply Chain, liaison between Engineering Product management and Supply Chain functional organization Provide actionable insights for management to influence decision making through data collection and analysis. Develop and deliver clear and concise communications for leadership teams and stakeholders. Ensure execution, manage risks, assure adherence to program or project schedules, and performance to meet business requirements. Works in a cross-functional team environment within a matrix organization with internal customers, including high-level executives, to regularly monitor the progress. Define and monitor metrics in line with AOP (annual operating plan) objectives relative to supplier performance against these expectations to ensure continuous supplier improvement; then drives team to address and close gaps to meet objectives This role will also require flawless delivery of activities resulting in the highest level of product and service quality as viewed through the eyes of Lam s customers. Who We re Looking For Minimum Qualifications: Bachelor s degree in Supply Chain, Operations Management, Business, Engineering, or related field with 15+ years of experience; or Master s degree with 14+ years experience; or equivalent experience. 12+ years of related experience in project management or program management Experience leading cross-functional teams and influencing stakeholders. Advanced analytical skills to interpret and utilize data for decision support. Proven ability to gain partnerships and in a cross-functional environment with Sourcing, Engineering, manufacturing, quality as well as procurement, finance, and product support. Prior experience in managing multi-disciplinary teams of Supply Chain Sourcing and other process Knowledge of manufacturing methods and supply chain knowledge in commodity sourcing Additional required skills include leadership skills, strategic thinking, attention to detail for everyday tactical execution, and excellent people management Demonstrated skill in decision making and problem solving and experience in making business judgments Demonstrated experience in strategic planning - setting vision and objectives, creating strategies, forecasting, and budgeting Demonstrated experience in talent and organization development Proficient in Data Analytics Presentation Skills Familiar with and uses Quality Principles such as Lean, Six-Sigma, etc Preferred Qualifications Program Management / Commodity Management / Supply Chain Leadership in large manufacturing operations groups for MNC product-based company. Familiarity with semiconductor, Electrical equipment Manufacturing or high-technology supply management practices, standards, and organizations. Experience in Global Sourcing / Localization Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. On-site Flex you ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Software Engineer This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge - and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what s next for you. What you ll do: We are looking for development engineers (Specialist) positions to lead and drive the development of the future enterprise networking products and solutions. Specialists play key hands-on roles in multi-discipline teams working on new and next generation products and solutions. This includes software design, SW development and test, customer interaction, and on-going product support. Projects typically involve coordination with cross-functional internal stakeholders. Key Responsibilities Lead & contribute actively in all product development activities which include investigation, design, coding. Design and development of features in the area of L2/Bridging/L3/Routing/ IPApps/Security/Classifiers for the switch/routers. Design and develop switch software capabilities to enable next generation Aruba wired networking platforms Contribute in the end to end switch product development life cycle Generate new ideas that could potentially become product road map items Carry out reviews of deliverables which include investigation, design & code. What you need to bring: Education and Work Experience: - BE/BTech with 5-10 yrs of relevant experience Required Domain Expertise: Enterprise networking products with expertise in L2/L3/Security Protocols & Features Knowledge and Skills Experience designing and developing firmware for switches and/or network controllers. Strong Operating System experience - Linux, GreenHills, VxWorks etc Expert knowledge in C Designing and integrating network solutions into overall architecture and hardware design across multiple platforms Knowledge of advanced networking concepts - L2(xSTP, VLAN, LACP, LLDP, TRILL), L3 (OSPF, BGP, Tunnels), Multicast (PIM, IGMP), IPv6, Security (RADIUS/TACACS, SSH, Access Contrl), ACL/QoS. Experience with Network Development Tools - Sniffer, Traffic Generators, IXIA, Spirent etc Strong Network troubleshooting ability encompassing: OS, Network Stack, Sniffers, switches, external network. Strong Network troubleshooting ability Experience using version control system - ex. GIT/Clearcase Good written and verbal communication skills. Excellent analytical and problem solving skills. Strongly Desired skills Extensive experience in overall architecture of firmware and interaction with hardware designs for products and solutions. Knowledge of ASIC architectures - e.g. Broadcom, etc Experience on both platform dependent and platform independent networking protocol work. Linux Device Driver experience Working knowledge of Assembly code Experience in writing Secure Software Experience in agile development methodology Innovation bent of mind Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Engineering Job Level: TCP_03 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Software Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge - and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what s next for you. What you ll do: We are looking for development engineers (Specialist) positions to lead and drive the development of the future enterprise networking products and solutions. Specialists play key hands-on roles in multi-discipline teams working on new and next generation products and solutions. This includes software design, SW development and test, customer interaction, and on-going product support. Projects typically involve coordination with cross-functional internal stakeholders. Key Responsibilities Lead & contribute actively in all product development activities which include investigation, design, coding. Design and development of features in the area of L2/Bridging/L3/Routing/ IPApps/Security/Classifiers for the switch/routers. Design and develop switch software capabilities to enable next generation Aruba wired networking platforms Contribute in the end to end switch product development life cycle Generate new ideas that could potentially become product road map items Carry out reviews of deliverables which include investigation, design & code. What you need to bring: Education and Work Experience: - BE/BTech with 3 to 5 yrs of relevant experience Required Domain Expertise: Enterprise networking products with expertise in L2/L3/Security Protocols & Features Knowledge and Skills Experience designing and developing firmware for switches and/or network controllers. Strong Operating System experience - Linux, GreenHills, VxWorks etc Expert knowledge in C Designing and integrating network solutions into overall architecture and hardware design across multiple platforms Knowledge of advanced networking concepts - L2(xSTP, VLAN, LACP, LLDP, TRILL), L3 (OSPF, BGP, Tunnels), Multicast (PIM, IGMP), IPv6, Security (RADIUS/TACACS, SSH, Access Contrl), ACL/QoS. Experience with Network Development Tools - Sniffer, Traffic Generators, IXIA, Spirent etc Strong Network troubleshooting ability encompassing: OS, Network Stack, Sniffers, switches, external network. Strong Network troubleshooting ability Experience using version control system - ex. GIT/Clearcase Good written and verbal communication skills. Excellent analytical and problem solving skills. Strongly Desired skills Extensive experience in overall architecture of firmware and interaction with hardware designs for products and solutions. Knowledge of ASIC architectures - e.g. Broadcom, etc Experience on both platform dependent and platform independent networking protocol work. Linux Device Driver experience Working knowledge of Assembly code Experience in writing Secure Software Experience in agile development methodology Innovation bent of mind Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Engineering Job Level: TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Senior Software Engineer The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us as a Senior Software Engineer on our Software Engineering team in Bangalore to do the best work of your career and make a profound social impact. What you ll achieve As a Senior Software Engineer you will be responsible for developing Dell Secure OS and its various components. You will work with dev team, automation team, QA team, architects, dependent product teams, vendors, 3rd party, security team, innovation team and product support team You will: implement the customer needs through architects inputs implement innovative ideas that are inline with Dell s roadmap and strategy work OS binary size optimization and improve the performance of boot time, app launch time, etc., Develop drivers, optimize performance, implement new features. Debug kernel and other system components. Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Good Development experience from Product development background Good Knowledge on Java, Python and C++ Sound Knowledge on operating systems concepts good to have Cloud computing, Virtualization (VDI solutions like ICA, RDP and VMWare) Desirable Requirements Engineering Degree with 3 - 6 years of relevant experience, graphics, network, audio drivers. Advantageous to have working knowledge on GenAI .Contribution and hands on expertise into Atlassian tools like Jira, Bitbucket, Confluence etc., GIT, TDD, CI/CD Good to have knowledge of Security, threat modelling, static scans, vulnerabilities and other SDL controls. Who we are Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 14th July 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Sales/Sr. Sales Executive Water Purification Systems sales Water Purification Systems Sales/Sr. Sales Executive Water Purification Systems - Inkarp Instruments Pvt Ltd Sales/Sr. Sales Executive Water Purification Systems Sales/Sr. Sales Executive Water Purification Systems Sales/Sr. Sales Executive Water Purification Systems Available positions in: Job Summary: The Sales Person will be responsible for driving sales of Sartorius water purification systems in their assigned territory. The role involves identifying customers, building relationships, achieving sales targets, and providing basic product support. Key Responsibilities: Sales s Target Achievement: Achieve monthly and annual sales targets. Identify and approach potential customers in industries like pharma, biotech, academic institutions, and labs. Develop and execute sales strategies tailored to the local market. Lead Generation s Customer Interaction: Generate leads through market visits, cold calls, and networking. Meet customers, understand their requirements, and offer suitable solutions. Follow up on inquiries and ensure timely closure of sales. Regular field visits to customer locations in the assigned territory. Expand market coverage by identifying new opportunities. Product Knowledge s Support: Understand Sartorius water purification systems and explain their benefits to customers. Collaborate with technical teams for demos, installations, and advanced customer support. Maintain accurate records of customer interactions and sales activities. Submit daily/weekly/monthly reports on sales performance and market feedback. Qualifications Skills: Bachelor s degree in Science/Engineering (preferred in Life Sciences, Chemistry, or Biotechnology). 2+ years in B2B sales, preferably in scientific equipment or lab solutions. Skills: Good communication and interpersonal skills. Target-driven with strong negotiation abilities. Basic technical understanding of lab equipment or water purification systems. Must be willing to travel extensively within the assigned territory.. Work with a trusted name in scientific instruments, Inkarp. Be part of a growing market with high demand for water purification systems. Attractive salary, incentives, and growth opportunities.

Job Type Full Time Schedule – Night shift Education – Bachelor’s Degree Qualifications / Eligibility: Graduate in any discipline Expert of Voice /CHAT product Support, including NPS, CSAT Trained / Certified Lean Six Sigma Green Belt Minimum 2 years in the team management role as Quality Team Leader / Asst Manager Working knowledge of 7 QC tools and FMEA / Risk assessment Roles and Responsibilities: Manage a team of minimum 10 Quality Analysts Enable business to deliver high quality and faster outcomes and maintain the quality SLAs. Adhere to quality framework and ensure timely completion of audits, reports, and analysis. Identify Lean Six Sigma / Continuous Improvement projects / Problem Solving Projects Drive Ideation to invite potential ideas for improvement. Help team achieve core deliverables (PKTs, Audits, Team Meetings, RCA, POA etc.) Drive internal and client calibrations. Maintain and present / discuss process and business performance dashboard with internal and external stakeholders including but not limited to senior management. Perform end-to-end business diagnostic analysis to dissect to identify potential risks, gaps, and areas of improvement. Work with cross functions (Operation, Training, and others) to make action plans and drive the same to achieve better results. Plan and coordinate for resource planning and QA framework execution Initiate and execute remediation plans resulting in better business performance. Key Skills: Effective Coaching and feedback skills Ability to identify opportunity areas for Product Support / Customer centric, propose improvement actions and execution Specific to NPS / CSAT improvement Ability to analyze data / information and derive insights. Strong report management skills Extremely good in Excel, Power Point Skills in numerical and statistical analysis Good Communication