2134 Product Support Jobs - Page 27

We are seeking a dynamic and results-driven Sales Executive with 2 years of proven experience to join our team in Ahmedabad. The ideal candidate will be responsible for driving business growth by generating new leads, nurturing customer relationships, and closing sales to meet revenue targets. Responsibilities ( 1 ) Identify and pursue new business opportunities through various channels (cold calling, networking, referrals, etc.) ( 2 ) Develop and maintain strong, long-lasting customer relationships ( 3 ) Present and promote products/services to prospective clients ( 4 ) Understand customer needs and provide tailored solutions. ( 5 ) Achieve monthly and quarterly sales targets. ( 6 ) Maintai...

Job Title: Customer success engineer Location: Bangalore (On-site/Hybrid; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enabler...

Customer Success Executive Bangalore, India ABOUT US IDS Next is Asia s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability. RESPONSIBILITIES Handling customer queries and responding via email, phone, and chats. Implementing IDS Next s products for hotel customers both remotely and onsite....

In this opportunity as Lead Consultant, you will be responsible for successfully implementing software package and solutions for clients across geographies. This position is ideally suitable for a candidate with deep expertise in SQL and software implementations. Knowledge of Global Trade and Supply Chain is welcome. Knowhow of Japanese language is desired. About The Role Identify customer needs, tailor a proposed solution to meet such needs & implement the product. Conduct business requirements sessions with the customer to understand, analyze the needs & evaluate fitment of product to requirements. Design, develop, configure, test & deploy the product. Train the customer and build requisit...

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. Responsibilities: Drives sales of resold services such as renewals, product support etc. Has ability to address end customers, channel partners & vendors. Works with internal product sales teams to drive incremental revenue opportunities Meet or exceed assigned sales target. Performs reporting functions on an ongoing and timely basis including Quotes, Bookings and renewals. Meets End Users / Partners to convey the benefits of our services and the prices thereof. Generates documentation to ensure that the orders booked are taken up for invoicing for the services within th...

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. As a Boomi Software Support Eng...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India Minimum qualifications: Bachelors degree or equivalent practical experience, 5 years of experience in project management, Preferred qualifications: 4 years of experience in project management, 3 years of experience in troubleshooting or triaging Demand Gen Campaign, Experience in account/campaign management, technical troubleshooting, or customer support, Experience in data analysis, dashboards creation and identification of product and business insights, Experience in Ads escalations (i-e , handling customer commun...

Role & responsibilities Provide prompt and efficient customer support via our ticketing tool. Address customer inquiries, troubleshoot technical issues, and provide guidance on using the IIFL Home Loans platforms effectively. Resolve customer complaints and ensure timely and satisfactory resolution of issues. Collaborate with other team members and departments to escalate and resolve complex customer queries or problems. Educate the ground team on our process and rule engines, ensuring they are aware of the features and benefits available to them. Document and maintain accurate records of customer interactions and issue resolutions in the designated CRM system. Contribute to the development ...

WHAT YOU WILL BE DOING Customer Communication Communicate with end users/businesses to explain the issue(s) and solutions for implementation and break fix related questions. Drive Customer Satisfaction through timely & quality communication. Troubleshooting Skills Troubleshooting of customer reported incidents and system alerts. Identify, debug and troubleshoot break fix issues and take it to a resolution. Provide technical analysis for incidents, resolution, and root cause analysis for the incidents. Respond and resolve issues within agreed service levels. Collaboration & Knowledge Sharing Publish knowledge articles for the incidents and service requests, prepare technical documents for the...

The position is Full time and requires an experienced individual with a relevant combination of work and education in Bachelor of Commerce/Business. You will be providing in-depth product support to FIS clients by resolving incoming inquiries through various channels such as telephone, email, or chat sessions. It is essential to address customer concerns related to installation, operation, maintenance, or product compatibility matters and troubleshoot problems with electro/mechanical equipment or software applications. Your responsibilities will include documenting customer information and technical issues to support product quality programs and development, recreating client issues in a tes...

The role of a Research and Development Executive for aerosol paint will be based in Chimbali, Pune. To be eligible for this position, you should hold a Bachelor of Science (Chemistry) degree, graduation in chemical studies, or a paint diploma. The ideal candidate should have 1-2 years of experience working in the R&D department. As a Research and Development Executive, your responsibilities will include assisting the Head/Manager in the Quality department with the complete paint technology R&D formulations and testing. You will be responsible for quality assurance and developing both existing and new products. Additionally, you will provide technical product support to direct users and custo...

Role & responsibilities Knowledge of safety switches, sensors, safety controllers, AS-i Safety, machine safety solutions, etc. for similar brands (Pilz, Sick, Euchner, Omron, etc.). PLC programming experience will be beneficial. Guide customers and integrators on wiring, commissioning, and troubleshooting safety devices and systems. Handle technical escalations from sales teams and distributors. Conduct product training, safety application training, and webinars for customers, partners, and internal teams. Support the sales team in project-based technical discussions and solution presentations. Assist in safety risk assessments, safety designs, and validation for customer projects Hands-on e...

About the Role You will be responsible for: Testing Clears ITR product to ensure compliance with tax laws. Validating rules from the Income Tax Department. Assisting with technical queries and issues from customers. Collaborating with support teams for issue resolution and user experience improvements. Candidate Requirements Qualifications : Semi-qualified CA who has completed articleship, OR B.Com graduate with Direct Tax experience in a CA firm. Domain Expertise : In-depth knowledge of ITR forms, Income Tax provisions, and budget changes. Experience in: Filing Income Tax Returns and Tax Audit forms. Advance Tax planning and consultations. Skills : Proficient in advanced Excel for tax compu...

Overview Job Purpose ICE is seeking a Business Analyst to support the market surveillance technology used by its derivative exchanges. This is an exciting opportunity to join ICE and work within its exchanges business; the successful candidate will be a pivotal and noteworthy intermediary between business and technology and will have unrivaled transparency into the fundamentals of both domains. The individual will also be responsible for traditional business analyst activities, such as eliciting business and product requirements to then produce system requirements including functional specifications, use-cases, and logical flow modeling. The Business Analyst s role is vital in the creation a...

Working knowledge of accounting practices Basic competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language Proficiency with Microsoft 365 desktop applications Required Candidate profile Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment Collegial, team-oriented disposition with the desire and ability to establish cooperative

5+ years of experience with a proven record of accomplishment of successfully supporting and managing customer-facing digital applications and products. Problem-solving capabilities with 2+ years of experience working in a software support capacity for a SaaS product or similar experience. Experience troubleshooting in Microsoft Power Platform, MS PowerApps, Flow, and Power BI. Hands on Experience in leveraging CICD azure pipelines. Strong analytical skills to be able to manage complex problems using a number of techniques. Exposure to public cloud technology services/stack in AWS & Azure. Good organizational skills, with the ability to work independently as well in a highly collaborative, v...

L&T Construction and Mining Machinery is looking for a Sales Executive- Construction Equipment Business-Ahmednagar, Maharashtra Who we are L&T Construction & Mining Machinery is part of the highly successful Larsen & Toubro Group, one of the India s largest engineering conglomerates, widely acknowledged for the scale and size of its achievements. As pioneers in excavator technology in India, L&T has been at the forefront by consolidating its leadership position in the Construction & Mining Equipment Industry. Over the years, L&T has nurtured business partnerships with global leaders, Komatsu-Japan to offer products, that conform to international standards of quality, safety and reliability. ...

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overvi...

Global Customer Support - Intern | Pune | 11 Months Internship | This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer (Intern) works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset In this role you will Consistently deliver p...

About The Role Skill required: Learning - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture Learning Delivery is transforming Delivery services...

Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help docu...

Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help docu...

Key Responsibilities : Provide timely and professional support to customers via email, phone, chat, or ticketing system. Troubleshoot technical issues and guide users through solutions. Escalate complex problems to relevant departments (engineering, QA, product). Maintain a deep understanding of product features, functionality, and updates. Document customer issues, resolutions, and feedback accurately in CRM or help desk system. Collaborate with product and engineering teams to identify and resolve product bugs. Assist with onboarding, training, and usage guidance for new customers. Monitor and prioritize support requests to meet service-level agreements (SLAs). Contribute to self-help docu...

What you will be doing Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appro...

What you will be doing Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appro...