3623 Product Support Jobs - Page 26

O3Hire is hiring EV Experts to support uptime, technical readiness, and customer success for a leading Electric Commercial Vehicle OEM. Job Title: EV Expert (Electric Trucks - Buses) Locations: Hyderabad | Puri (Odisha) | Bhutan | Kochi | Madhya Pradesh | Delhi | Kolkata CTC: 3.5 5 LPA Role Type: Off-roll | 1-Year Contract (Auto-renewable) Key Responsibilities Uptime & Field Service Management Monitor uptime for warranty/AMC/project vehicles and ensure quick issue resolution. Attend breakdowns, track tickets, and coordinate with dealers/field engineers. Manage float availability, replenishment, and depot readiness. Product Support & Technical Management Prepare FIRs, track product issues, an...

6+ exp Solution Design (MBA preferred) Strong , in Customer Service / Service Desk /Product Support Hands-on in TOM, pricing models, effort estimation, productivity modeling; skilled in questionnaire creation, volume analysis, and banding structures;

About the mission we offer you: This role requires not only solid knowledge of the software tools deployed (setup and administration background) but also the IT environment required to support Projects. The candidate must be highly motivated, innovative, possess good problem solving and communication skills and be capable of thinking outside the box. The Engineering Applications Support Specialist will be assigned to Digiteam, domain Engineering Applications Support. Primary focus is aimed at the use, knowledge and support of applications of main engineering software vendors available in the market (Hexagon, AVEVA, Autodesk, Bentley, Ansys, Aspentech, Schneider, others). Qualifications / Ski...

Essential Functions Develops and delivers detailed technology services through mana services project activities requiring specialized knowledge of IQVIAs products and technical expertise Responsible for identifying additional product/services opportunities for clients and makes decisions within general parameters under broad supervision Focuses on quality in all aspects of work; follows established standards of excellence Supports problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment Supports and resolves Service Requests using the incident management tool, CSM Coordinates the ro...

Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your domain expertise ...

Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your domain expertise ...

In the Operations Specialist role, you ll be part of the team responsible for equipping our world-class partners to create transformative content for learners everywhere using the Coursera platform. With a blend of top notch technical problem-solving, communication, and process-development skills, you will act as an operational and workflow expert for the team that enables Coursera s university and industry partners. The Platform Services team creates systems and solutions to help learners and administrators meet their goals on Coursera. The team deeply understands learner needs and partners closely with Product and Engineering teams to turn learner insights into product and platform improve...

Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your ...

Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your ...

Job Description, Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your ...

Project Role : Product Owner Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes. Must have skills : Personal Insurance Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Product Owner Project Role Description:Drive the vision for the product by being the voice...

role involves troubleshooting the e-commerce website, checking if features are working correctly, identifying bugs, and coordinating with the development team for resolutions.You will act as a bridge between IT Support, Product Team, and Developers

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Our Partner is a leading provider of digital reporting solutions for asset managers. Our platform helps firms unify complex reporting, digitise client communications, and optimise reporting operations to deliver a seamless experience. By automating complex reports, localising content, and enabling faster distribution, Our Partner empowers asset managers to engage clients with clear, impactful, and personalised information that drives stronger relationships and new opportunities. We are seeking a highly skilled Senior Implementation Consultant to support the execution of the end-to-end implementation of our products or solutions for enterprise customers. You will work closely with customers, ...

Collaborate with customers and project teams to gather requirements and translate them into technical specifications Manage day-to-day ticketing queue, ensuring timely resolution and escalation as needed Prepare and support internal meetings, client updates, and weekly status reports Participate in QA, UAT, and production launch support for customer engagements Provide Tier 2/3 technical support for custom integrations and platform functionality Drive resolution of routine and complex issues, ensuring permanent fixes and improved customer experience Maintain up-to-date ticket documentation and ensure SLA adherence Support platform enhancements in collaboration with product development teams ...

Knowledge/Application Developing Knowledge; Appropriately makes decisions after receiving some assistance from manager, supervisor, and senior staff and seeks guidance on what to escalate; Meets Ticket Productivity goals and adherence to SLA/SLO requirements; Resolve low to moderate complexity/priority requests with consistent quality. Clarifies and understands customer business needs and works with manager, supervisor, and senior staff to formulate accurate resolutions to address customer needs. Breakdown of tasks per type (nomenclature dependent on ticketing solution) Low complexity/priority tasks: 50% • Moderate complexity/priority tasks: 50% Duties/Responsibilities: Provide technical sup...

Role Overview This Position will be responsible for driving sales growth of AMMANN s concrete product line, managing customer relationships, and achieving revenue and market share targets. The role requires a strong understanding of the construction and infrastructure sector, business development skills, and the ability to lead sales initiatives across assigned territories. Key Responsibilities Develop and execute sales strategies for AMMANN concrete products (batching plants, pumps, etc.). Identify, prospect, and convert new business opportunities in infrastructure, real estate, RMC, and allied industries. Manage existing customer accounts and ensure repeat business through strong relations...