2926 Product Support Jobs - Page 26

As a Principal Engineer - Analog IP/IC specializing in Semiconductor Chip Design, your role involves leading and coordinating the execution of analog and mixed-signal integrated circuit development projects. You must possess a strong technical background in analog design, verification, and physical implementation, along with exceptional project management skills. Your responsibilities will include: - Designing analog/mixed-signal blocks such as ADC/DAC, PLL, LDO/DCDC, IO, Motor & Gate Drivers. - Running MATLAB modeling, circuit simulations, and post-layout analysis (LPE, Monte Carlo). - Developing and managing verification plans, mixed-signal simulation, and behavioral models. - Guiding cust...

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating your availability in the RAVE system, recording, tracking, and documenting all queries received, following standard processes and procedures to resolve client queries, accessing and maintaining internal knowledge bases, resources and frequently asked ques...

As a Technical Estimation and Sales Engineer at Vision Mechatronics, you will be responsible for preparing and delivering technical presentations to customers, discussing equipment needs, and collaborating with sales teams to support customer requirements. Your role will also involve generating high-quality sales leads, negotiating prices, and ensuring customer satisfaction by recommending improved products and services. Additionally, you will be expected to identify areas for improvement, set sales goals, and train sales team members on technical aspects. Key Responsibilities: - Prepare and deliver technical presentations to customers - Discuss equipment needs and system requirements with c...

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating own availability in the RAVE system, and recording, tracking, and documenting all queries received and resolutions. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field al...

As a Remote Support Specialist (MR) - Technical, your role will involve providing 1st level support by performing technical clarifications with SRS on required service incidents, identifying spare parts, checking availability and ordering before required On-site-visit of CSE. It is essential to document all activities in the P58 system while adhering to Good Documentation Practice. You will need to follow Complaint Handling (PSI/PPI) and Escalation guidelines with prompt attention to internal and external requests. Additionally, you will be responsible for evaluating the Service reports from the Country for GDP and traveling onsite for Critical Breakdowns and installation of new products. In...

Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioni...

Essential Functions Develops and delivers technology services through managed services project activities requiring general knowledge of IQVIAs products and technical expertise. Responsible for identifying additional product/services opportunities for clients makes decisions within limited parameters under regular supervision. Has broad understanding of quality standards and work requires minimal revision. Assists in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment. Provides support on Service Requests using the incident management tool, CSM. Coordinates the routing and hand...

We are currently searching for FG Wilson Global commercial director located either in Belfast, UK (preferred) or Beijing, China or Aurangabad, India. This senior leader will lead EUR 300 M P&L with 70 + employees globally, ensuring to deliver double digit grow both in top and bottom line. FGW Global Commercial Director will report to Caterpillar EPD Vice President. What You Will Do: Own end to end commercial P&L of FGW Ensure double digit grow on top and bottom line Lead organization of 70 + employees globally including Sales, Service, Marketing, Product Management, product support and other business functions Establish and nurture executive relationship with key customers Deliver on assigne...

Our condition monitoring teams use their knowledge, skills, and abilities to interpret the 5 elements of condition monitoring (fluid analysis, equipment inspections, electronic data, repair history, and site conditions) and provides meaningful insights as to what is happening on the equipment. In this role, you will be responsible for providing Caterpillar dealers with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. This will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customers costs through equipment management efficiency. Job Responsibilities and Du...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioni...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Product Support (Java,Unix,SQL) with Capital Market / Banking Domain About the team In todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. We are Security Derivatives and Taxation (SDT) - CX (Customer Experience) Team providing CX Services to our Client Globally, so we have different teams working on ...

About the team We are seeking a dedicated and detail-oriented User Access Management to join our centralized team. The successful candidate will be responsible for managing user access to various systems and applications, ensuring compliance with security policies, and supporting the overall security posture of the organization. The staff from this team will be responsible for providing support coverage over weekdays to FIS clients using multiple FIS products with support coverage expected to start from Friday afternoon IST and continue until Monday evening IST. The team will work in rotational shifts during these days and provide seamless coverage to such clients and products. This role wil...

As a part of the MDM Technical Support, you will ensure our customers success and satisfaction with our products and contributing to their long-term loyalty. You will work with the MDM support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that MDM is delivering good support to our customers. Additional responsibilities include the following: Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web. Reproduce product behaviours to determine the problem root-cause...