2134 Product Support Jobs - Page 26

Allied Digital Services is a globally recognized leader in Digital Transformation and a Master Systems Integrator, with over four decades of proven experience. Operating in 90 countries across 5 continents, Allied Digital delivers innovative IT services and solutions to diverse industries worldwide. Our core strength lies in the "3S" philosophy: Strategic Resources, Streamlined Processes, and Smart Technology. This forms the foundation of our Integrated Service Delivery Framework, enabling us to consistently create value for our clients. With our comprehensive service capabilities and advanced global command centers, we empower clients to make smarter IT decisions and achieve transformative ...

As an Application Support Specialist at UST, you will be responsible for providing expert consultancy and support to team members and leads in your area of specialization. Your role involves ensuring process and customer level compliance while promoting technical solutions that align with business requirements. You will play a crucial role in meeting IT requirements, maintaining service quality, and introducing cost-effective solutions. Additionally, you will define and evaluate standards for application maintenance, collaborate with customers and internal stakeholders to resolve issues, and suggest new technologies for improvements. Your responsibilities will include leading technical consu...

As a full-time team member at our company, you will be part of a dedicated group of associates who work together to provide exceptional customer support to our business clients. Our team is led by experienced management professionals who are committed to helping you succeed and excel in the financial industry. We prioritize our clients and strive to offer the best services that FIS has to offer through continuous training and knowledge enhancement. Your primary responsibilities will include: - Providing customer support via phone, email, or instant messaging to address inbound customer issues. - Handling a high volume of customer inquiries about FIS products and services and resolving a targ...

As a Chat Sales Representative at our company, you will play a vital role in providing exceptional customer service and driving sales through non-verbal platforms such as chat, email, text, and social media. Located in Ahmedabad, Gujarat, this full-time position offers a dynamic and supportive work environment for both freshers and experienced professionals. Your primary responsibility will be to respond to customer inquiries promptly and effectively using various written communication channels. By offering product support, service assistance, and identifying upselling opportunities, you will contribute to enhancing customer experience and promoting additional client products. To excel in th...

The role aims to provide effective technical support to the process and proactively resolve client issues either directly or through timely escalation to adhere to process SLAs. Responsibilities include managing transactions, handling help requests from clients via telephone and/or emails, documenting pertinent end user information, updating availability in the RAVE system, recording and tracking all queries, following standard processes to resolve client issues, accessing internal knowledge bases for effective problem resolution, learning product details, analyzing call logs to identify trends, updating self-help documents for customers, escalating serious client issues to Team leader, ensu...

The Internal Audit (IA) function is responsible for examining, evaluating, and independently assessing the firm's control environment. The findings are reported back to senior management and the firm's Audit Committee. IA provides objective assurance on the adequacy and effectiveness of the internal control structure as an independent function. The IA Technology Strategy Office (TSO) drives the strategic vision for IA's technological advancement. Through process reengineering, intelligent automation, and cutting-edge data analytics, we empower auditors. Our team consists of passionate program managers, product managers, and business analysts who collaborate with designers, engineers, and dat...

Sabre is a technology company dedicated to powering the global travel industry through next-generation technology solutions. We specialize in creating innovative advancements that enhance connectivity and create a seamless travel ecosystem, impacting mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and various other solutions. Our goal is to connect people with meaningful moments that matter. As a member of our service and support team, you will be responsible for maintaining direct communication with customers, both pre-sale and post-sale. Your role will involve providing exceptional customer service through various channels such as telephone...

Job Purpose: This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. Responsibilities: Drives sales of resold services such as renewals, product support etc. Has ability to address end customers, channel partners & vendors. Works with internal product sales teams to drive incremental revenue opportunities Meet or exceed assigned sales target. Performs reporting functions on an ongoing and timely basis including Quotes, Bookings and renewals. Meets End Users / Partners to convey the benefits of our services and the prices thereof. Generates documentation to ensure that the orders booked are taken up for invoicing for the servi...

Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

The role of a Product Associate in Liquidity and Account Solutions (L&AS) at J.P. Morgan involves playing a vital part in supporting the global transformational change agenda of Account Solutions Core Services. Your responsibilities will include analyzing regulatory developments, designing operating models for optimization, understanding client business models, responding to client and regulatory queries, and supporting deal reviews. Building strong partnerships with Product Management, Sales, Technology, Operations, Legal, and Compliance teams is key to success in this role. Your day-to-day tasks will involve supporting various activities such as ultimate beneficiary visibility, VS deal rev...

As a passionate Platform and Site Reliability Engineering (SRE) leader, you will be responsible for collaborating with multiple organizations and platform teams at Walmart to drive innovation, build solutions, and enhance product adoption. Your role will involve providing product evangelism, engineering expertise in the SRE space, and developing a support organization leadership and vision. You will work within Walmart's Global Tech Platform, Platform Service Delivery, and Operations team to build and maintain foundational technologies supporting the tech organization. This includes data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure, all aimed at delivering ...

The Client Services Associate plays a crucial role in fostering strong relationships between the company and its clients. You will be the main point of contact for addressing client inquiries and concerns, ensuring that client needs are met efficiently. Your responsibilities include maintaining and updating client records, coordinating with internal teams to resolve client issues, and monitoring customer feedback to improve service delivery quality. Additionally, you will assist clients with troubleshooting, collaborate with sales teams to enhance customer onboarding and retention efforts, and prepare regular reports on client activity. As a Client Services Associate, you will support the de...

The role aims to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will support the process by managing transactions as per required quality standards, field all incoming help requests from clients via telephone and/or emails in a courteous manner, document all pertinent end-user identification information, update your availability in the RAVE system to ensure productivity of the process, record, track, and document all queries received, follow standard processes and procedures to resolve client queries, access and maintain internal knowledge bases, resources, and frequently asked questions, i...

Job Description Summary We are seeking a dynamic and experienced Senior Manager Install Base (IB) Support to lead the support and lifecycle management of key deployed products. This role is critical to ensuring platform stability, customer satisfaction, and proactive lifecycle planning across four strategic products: Elastic Edge, Data Highway, Mural Clinical Viewer. The IB Manager will lead a cross-functional team of experts and will be responsible for driving operational excellence, cyber compliance, and upgrades, upgrade strategies across the install base. He/she will also lead and implement proactive maintenance and auto healing. Designs, programs, documents, tests, and fixes bugs involv...

Design and architect technical solutions for the business problems. Provide technical leadership to teammates through coaching and mentorship. Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain. Implement new features and modifications. Work in cross-functional team, collaborating with peers during entire SDLC. Develop code for system changes or new modules within Bottomline core technology and architecture according to specifications and standards Follow release cycles and commitment to deadlines. Performs production support and troubleshooting and maintenance (defect resolution) Assist in the collection and doc...

Design and architect technical solutions for the business problems. Provide technical leadership to teammates through coaching and mentorship. Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain. Implement new features and modifications. Work in cross-functional team, collaborating with peers during entire SDLC. Develop code for system changes or new modules within Bottomline core technology and architecture according to specifications and standards Follow release cycles and commitment to deadlines. Performs production support and troubleshooting and maintenance (defect resolution) Assist in the collection and doc...

Overseeing day to day technical operations. Assistingin training new employees and reviewing the high performing team Developing and assigning work schedules/tasks Reviewing ongoing operations and rectifying any issues Participates in design and code reviews that can result in better quality experience for our customers. Troubleshoot and resolve production issues within the agreed SLAs. Collaborate with cross-functional teams, including product, Production support, and operations, to ensure best-in class customer experience. Lead groups of engineers working with the scrum master and management to coordinate and deliver. Provide technical support to operations or other development teams Revie...

As a Senior Developer in the Application Foundation team at SAP, you will play a key role in building a scalable system to process complex commercial business scenarios. Your primary responsibilities will involve designing and developing enterprise-grade products and services using various tools and technologies. Collaboration will be a cornerstone of your work, as you engage with development leads, product owners, managers, and operations colleagues to deliver high-quality engineering outputs that create value for our customers. Your daily tasks will revolve around software delivery, where you will write code, build services, and deliver products within committed timelines. You will also be...

As a Business Systems Operations Analyst at our organization, you will collaborate with stakeholders, including internal clients, operations, and IT teams, to understand and document business requirements for transaction processing systems. You will play a crucial role in analyzing current systems and processes to identify areas for improvement and proposing solutions to enhance efficiency, accuracy, and compliance in transaction processing. Your responsibilities will also include ensuring the integrity and accuracy of transaction data, implementing process improvements, and participating in the implementation of new systems or system upgrades. You will provide IT help desk level support to ...

Your role in Product Support at Caterpillar Inc. is an opportunity to be a part of a global team that values both the work being done and the individuals involved. As a member of our team, you contribute to the creation of stronger, more sustainable communities and play a crucial role in shaping the future. At Caterpillar, progress and innovation are not just topics of discussion; we actively engage in making them a reality together with our customers. The posting for this position is open from July 24, 2025, to August 30, 2025. Caterpillar Inc. is proud to be an Equal Opportunity Employer, and we welcome applications from qualified individuals of all ages. If you are not yet ready to apply,...

The role aims to provide efficient technical support to the process and address client issues either directly or by escalating them promptly to meet process SLAs. You will be responsible for managing transactions according to quality standards, handling incoming help requests from clients courteously via phone and email, and documenting relevant end user information and problem details. Updating your availability in the RAVE system to ensure process productivity and recording all queries, steps taken for problem-solving, and resolutions achieved are also key responsibilities. You will need to follow standard procedures to resolve client queries within the defined SLAs, leverage internal know...

Were Hiring: Business Development Manager Centricity WealthTech Location: Bangalore| ???? Full-Time Centricity is Indias fastest-growing B2B2C WealthTech platform, trusted by 11,000+ financial professionals. We empower Mutual Fund Distributors (MFDs) and Investment Advisors with a powerful tech and product marketplace to manage their clients better and grow their business. ???? What Youll Do: ? Acquire and onboard Mutual Fund Distributors & Advisors ? Provide platform training and ongoing product support ? Drive wallet share and grow business across investment solutions (MFs, PMS, AIF, Insurance, Bonds & more) ? Build strong relationships to ensure partner success ???? What Were Looking For:...

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. Responsibilities: Drives sales of resold services such as renewals, product support etc. Has ability to address end customers, channel partners & vendors. Works with internal product sales teams to drive incremental revenue opportunities Meet or exceed assigned sales target. Performs reporting functions on an ongoing and timely basis including Quotes, Bookings and renewals. Meets End Users / Partners to convey the benefits of our services and the prices thereof. Generates documentation to ensure that the orders booked are taken up for invoicing for the services within th...

Sanas is revolutionizing the way we communicate with the world s first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Pioneered by seasoned startup founders with a proven track record of creating and steering multiple unicorn companies, our groundbreaking GDP-shifting technology sets a gold standard. Sanas is a 200-strong team, established in 2020. In this short span, we ve successfully secured over $100 million in funding. Our innovation have been supported by the industry s leading investors, including Insight Partners, Google Ventures, Quadrille Capital, General Catalyst, Quiet Capital, and other influential investors. Our reput...

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best opportunity for you today, we are already thinking ahead to the best opportunity for you tomorrow. So now we challenge you: Think one step further, and then take it! Sandvik Mining & Rock Technology, India is looking for Service Specialist Engine Location- Zawar Mines,Rajasthan Sandvik Mining and Rock Technology is a business area within the Sandvik Group and a leading global supplier of equipment, tools, service, and technical solutions for the mining industry. The product offering covers rock drilling, rock cutting, loading ...