3623 Product Support Jobs - Page 28

At Meazure Learning, we believe that assessments play a critical role in learning and that a better assessment experience can unlock higher performancefor test-takers, educators, and organizations. We partner with credentialing bodies, academic institutions, and employers to provide a full suite of solutions for exam development, delivery, security, and reporting. Our team is united by our purpose: To move people forward in their educational and professional journeys through innovative and human-centered assessment design. About the Role We are looking for an experienced Engineering Manager, Customer Engineering to lead our Customer Engineering Support team in India. This team is responsible...

Responsibilities: Provide aftersales support for medical devices Coordinate service and repairs with technical teams Ensure customer satisfaction and retention Collaborate with the R&D team to enhance product performance Travel allowance Health insurance Employee state insurance Leave encashment Gratuity Provident fund

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AS/400 COBOL 400 (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client q...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Collaborate with cross-functional teams to analyze business requirements and design customized solutions for clients Develop, test, and implement software programs using Oracle SQL, PL/SQL, and Oracle Database Provide technical expertise and support for software deployment, migration, and integration Troubleshoot and resolve technical issues, ensuring timely and effective resolution Develop and maintain technical documentation, ensuring accuracy and adherence to company standards Participate in client meetings, presenting technical solutions and proposals to stakeholders Stay up-to-date with industry trends, new technologies, and emerging best practices in banking and financial services. Car...

Customer Engagement & Retention Proactive calling customers and understanding their pain points Act as a strategic partner between CSMs and Product Support Engineers. Take full ownership of assigned customers, ensuring their continued success and satisfaction. Have an in-depth understanding of each customer s environment, business use case, and pain points. Maintain the Customer Environment Intelligence Document (CEID) for a readily available reference on customer business use cases, technical architecture, special requests, and recurring issues. Act as a customer advocate, ensuring their needs are heard by development, QA, and product teams. Proactive Risk Mitigation & Customer Health Monit...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

This postion is responsible to monitor the sales activites, increase the market share and sales volume of Vascular products in Western India and Southern India respectively. The Primary purpose of this position is to increase the profitable sales for the business unit in the designated territory. The Territory Sales Manager - is responsible for developing and implementing local strategies in support of the goals and general strategies of the Strategic Business Unit (SBU). The Territory Sales Manager is responsible for the Customer Relationships in the designated territory. Responsibilities Develop and implement business plan that anticipates and identifies market challenges and opportunities...

Responsibilities & Key Deliverables : Work closely with all departments to identify and manage risks through Technical Design Review meetings. Evaluate Product proposal and Customer requirement covert into functional design inputs. Manage complexity in Variants and have a clear product variant management. Support role in - target Setting, Defining boundaries for the aggregates as per Product Attribute and functional Input Targets. Understand the Implements suitability requirement and set the Design Targets required for the product. Support for Design releases & responsible for product design as per TCP target. Participation in QFD to conclude Product concept & Design Concept Benchmarking of ...

Solution Design Ops Manager Skill-Solution Design, Presales, Transformation Service Desk, L1,2 Support,Solution Assumption,Team Handling 2 Yrs ON PPR TL Exp Mandatory Exp-6+Yrs PKG upto-22LPA Bangalore Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Solution Design,Presales,Transformation Service Desk,L1,2 Support,Production Support,ITSM platform,ACD,Estimate Model,Solution Assumption,Target Operating model,Team Handling NP-Imm-30Days

Techical Support (Voice) Salary : upto 38k +incentives Location : Noida Weekoff : 2 Roational Eligibilty : Should have have communication with 6 Months technical voice exp If interested Call Anishka 8700622022 , Abhishek 7428699250, Aditya 8826039380

Customer Support Executive for Logistics company. Work: WhatsApp replies, calls, follow-ups, shipment updates, CRM entry. Basic English + communication required. Sales incentives

Role Overview: Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences all created by our global community of developers and creators. At Roblox, you will be part of a team that is building tools and platforms to empower the community to bring any experience they can imagine to life. Your role will involve shaping the future of human interaction, solving technical challenges at scale, and contributing to creating safer and more civil shared experiences for everyone. As a Product Support Specialist on the Trust and Safety Operations team, you will play a critical role in managing and resolving escalatio...

As a Support Engineer at Kaleris, you will play a crucial role in providing first and second level support to Kaleris TOS end users. Your excellent communication and organizational skills will be essential in responding to diverse customer needs and developing detailed cases related to software defects. You will collaborate with other technical resources to ensure timely resolution or escalation of service issues, demonstrating a strong understanding of technical issues related to Navis software. **Responsibilities:** - Provide support for internally developed software applications and troubleshoot customer system issues related to Kaleris/Navis products. - Manage cases and communications th...

MNC COMPANY OPENINGS !! ROLE-Operations Manager-SLA-WFM(on paper Operations Manager-International voice must) EXP-8+ Yrs Loc-Hyderabad Rotational Shift Attractive package IMMEDIATE JOINERS ONLY Contact -Anushka:90360 01770/anushkaizee@gmail.com