3623 Product Support Jobs - Page 32

Graduate Apprentice Trainee Location: Bangalore, IN, 560058 Position Type: Graduate Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Position Title: Graduate Apprentice Trainee Sales Location: Hyderbad, Dhanbad and Goa This role is designed for Fresh Graduates and Graduate Apprentice Trainees (GATs) who are steppinginto the Construction Equipment industry for the first time. The program aims to provide hands-onexperience, product knowled...

THE ROLE The Product Analysis and Customer Support (PACS) team provides expert-level support to clients using Temenos products, including those in the implementation phase as well as live customers. PACS manages all client support requests, ensuring seamless product experience and client satisfaction. Product Analysis and Customer Support (PACS) team is looking for Technical Product Support Engineer to drive and Provide Technical Support for Temenos Suite of products that span across Quantum Infinity (Chennai/Hyderabad). In this role you will provide technical support for Mobile Application built using Kony Fabric and Kony Mobile application development platform. Collaborate with Product, En...

THE ROLE The Product Analysis and Customer Support (PACS) team provides expert-level support to clients using Temenos products, including those in the implementation phase as well as live customers. PACS manages all client support requests, ensuring seamless product experience and client satisfaction. Product Analysis and Customer Support (PACS) team is looking for Technical Product Support Engineer to drive and Provide Technical Support for Temenos Suite of products that span across Quantum Infinity (Chennai/Hyderabad). In this role you will provide technical support for Mobile Application built using Kony Fabric and Kony Mobile application development platform. Collaborate with Product, En...

Job Description : Linux v5, 6, 7 and 8 Installation and administration RHEL/OEL Server Installation VM and Physical server Building RHEL VM s through vCenter File system expansion and addition on Linux servers Audit and security hardening configuration on Linux servers User management LVM Administration on Linux Yum repository configuration Tools Agent installation on Linux servers Shell scripting for creating scripts for automation Performance troubleshooting Apply For This Job Attach Resume Search Search Recent Posts Recent Comments Archives Categories Elevate Your IT Strategy with Softenger s Exceptional Expertise and Support About Us Case Studies Blogs Vacancies IT Infrastructure Cyber S...

A Day in the Life Responsibilities may include the following and other duties may be assigned. Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff. May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders. May approve allocation of stock in short supply, special price quotations and bids, pricing allow...

We are seeking a highly skilled Senior Engineer Consultant in Mobile Engineering. The successful candidate will be responsible for designing, implementing, and managing mobile device management (MDM) solutions using Intune and Azure. This person will create and maintain secure and scalable solutions for managing mobile devices, applications, and data. The Engineer will stay current with industry trends and emerging technologies to develop solutions that support and grow our business. Primary Responsibilities: Configure and deploy policies, profiles, compliance settings, and app protection policies for mobile devices and applications Monitor and troubleshoot device and app issues, as well as ...

In this role, you will be a key technical resource and advisor across Sainces product suite of PACS and medical imaging solutions for prospective customers in India. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the Sainces platform. We primarily hire for aptitude and knowledge. We would like to see extensive prior experience in medical imaging solutions especially PACS, RIS, Viewers etc. Technical and functional expertise in all modalities of medical imaging including CT, MRI, PET/CT etc IS REQUIRED. Experience working with Rad...

What you will be doing This position is within Lending CLS product group. As a Product Support Representative you will be responsible to: Provide in-depth product support to ACBS clients by resolving incoming inquiries. Respond to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Troubleshoot problems with malfunctioning software applications and recommends corrective action. Document customer information and recurring technical issues to support product quality programs and product development. Recreate client issues in a t...

About the team FIS Commercial Loan Servicing (CLS) a.k.a ACBS is a comprehensive software platform used primarily in the banking and financial services industry to manage the entire lifecycle of commercial loans. This is an opportunity for the right individual to join a growing team of dedicated professionals in a fast-paced environment, with the aim of supporting an increasing client-base of high-profile companies to the highest quality. You will be supported up by a highly experienced team of designers & developers with vast product knowledge. What you will be doing This position is within Lending CLS product group. As a Product Support Representative you will be responsible to: Provide in...

About the team In todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. We are Security Derivatives and Taxation (SDT) - CX (Customer Experience) Team providing CX Services to our Client Globally, so we have different teams working on different products. What you will be doing This position is for T&P g...

About the team In todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. We are Security Finance Trading and collateral (SFTC) - SD (Service delivery) Team providing Services to our Client Globally, so we have different teams working on different products. About the Product FIS Securities Finance Trading...

About the role Trading Product Support Engineer to ensure optimal trading performance through robust product technical support and system management. This role combines in-depth knowledge of trading platforms, FIX Protocol, and strong technical skills in SQL, Linux, and shell scripting. About the team: In todays highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demand...

App Support - Unix, Linux, SQL with Investment Banking Domain As a Production Support Representative Senior , you will provide Level 2 application support for FIS Cleared Derivatives (CD) applications, ensuring seamless operations for leading investment banking clients. You will be responsible for supporting Trade Booking, Matching, Reconciliations, Position Management, Cash & Collateral Management, Reporting, and Trade Settlement . Your role involves proactive issue resolution, incident management, and collaboration with cross-functional teams to ensure smooth operations. You will troubleshoot technical and functional issues, manage escalations, and adhere to SLAs. Additionally, you will co...

About this Team: This team provides, you will play a crucial role in our team, leveraging your expertise in the FIS product or demonstrating a strong eagerness to learn. Your responsibilities will include monitoring alerts, addressing production issues, and creating problem tickets for unresolved issues. Additionally, you will collaborate closely with various stakeholders, including technology, operations, and other upstream and downstream teams, to ensure seamless communication and effective problem resolution. Your proactive approach and technical acumen will be key to maintaining the stability and efficiency of our systems. What You will be doing: Provides in-depth product support to FIS ...

About the team In todays highly competitive market, firms not only have to ensure smooth processing, but also respond to more stringent reporting requirements and increasing demands for information both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. We are Security Derivatives and Taxation (SDT) - CX (Customer Experience) Team providing CX Services to our Client Globally, so we have different teams working on different products. What you will be doing This position is for T&P g...

Candidate should be qualified to offer technical support to Infor customers who are using the Infor POS product. Candidate should be willing to work in shifts, which includes India night hours. Good technical aptitude, strong knowledge of the English language communication skills, ability to work in a team and good customer service skills are key. An Infor POS product support analyst should have the technical aptitude to learn our POS software/hardware systems. He/she should be able to provide excellent remote customer service to our customers in Canada, Americas, and Europe. Candidates should have excellent command over the English language, both verbal and written. Typically reports to a m...

Role Overview: As a Technical Support Specialist at Wipro Limited, your primary role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating availability in the RAVE system, recording, tracking, and documenting all queries received, following standard processes and procedures to resolve client queries, accessing and maintaining internal knowledg...

Role Overview: As a Technical Support Associate at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients, documenting pertinent end user identification information, updating availability in the RAVE system, and recording all queries received. Your primary goal will be to deliver excellent customer service through effective diagnosis and troubleshooting of client queries. Key Responsibilities: - Support the process...

Job Description: As a Director of Product Support, your primary responsibility will be to develop and execute a comprehensive support strategy to enhance customer experience and align it with business objectives. You will lead and manage multiple support teams, ensuring high performance and continuous improvement. Collaboration with stakeholders for effective resolution and service delivery will be key, along with ensuring effective communication and issue resolution among internal and external stakeholders. Your role will also involve establishing and tracking key performance metrics to measure effectiveness and efficiency, identifying areas for service and productivity improvements. Additi...

Are you technically curious and motivated by customer success Do you have a passion and interest in capital and financial markets Back Office shouldn't be foreign to you. Your function is that of a support analyst post-implementation and post sales. Having the ability to think quickly, provide creative and effective solutions for clients through analytical and technical problem-solving, and support for complex workflow products for both cloud based and on-premise software will ensure your success as a Product Support Business Analyst for Calypso Product. Whether it's coordinating with internal technical development teams or working with customers, you'll be part of a team of problem solvers ...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will support the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, and documenting all pertinent end user identification information. Your main responsibilities will include updating your availability in the RAVE system, recording, tracking, and documenting all queries received, and resolving client queries as per the defined SLAs. Key Responsibil...

Role Overview: As a Product Owner Associate within the IA TSO, you will play a crucial role in shaping the future of Internal Audit through technology. You will be responsible for owning the product lifecycle from conception to launch, collaborating closely with stakeholders across IA and Technology to deliver solutions that enhance the efficiency and effectiveness of the audit process. Key Responsibilities: - Assist in defining product requirements and creating product roadmaps under the guidance of senior team members - Participate in user research activities, including current state assessments, requirements gathering, and documenting user needs through interviews and workshops - Support ...

As a Support Operations Engineer at Jumio, you will be responsible for providing support to global enterprise customers in a SaaS environment. Your role will involve handling technical escalations, troubleshooting issues, and supporting API/Web/SDK integrations. You will serve as a subject matter expert on Jumio's solutions for customers and internal stakeholders. **Key Responsibilities:** - Support Customer Success, Engineering, Product, Sales, and Account Management teams by handling internal inquiries, providing product education, and engaging with customers - Efficiently handle technical support cases ranging from basic user questions to complex integration issues - Analyze and troublesh...

Function Global Product Management Organization (G-PMO) Functions Objective Enable sales profitably by improving product value to customers and creating new customer segments Brief role description Create a global product roadmap for Oil Free Portable air compressors,taking into consideration the end customer and distributor needs, industrytrends, and competition insights. Initiate and drive product development based on product strategy and newopportunities identified. Provide support to the sales team by launching new products and improvingexisting products with Compelling Value Propositions (C-VAP) for the endcustomers to successfully position ELGis products in the market. Be the global ex...

Ensure efficiency and effectiveness of operations to facilitate business activities. Develop and sustain effective control environment to strengthen corporate goverce. Diversity + Collaboration = Great Innovation. How you ll make an impact: You provide technical Micro SCADA X and Substation Automation solution/product support to sales teams during the early stages of the sales process. You drive key activities such as specification influence prior to requests for proposals, proof of concepts , homologation , and solution designs to solve customer pain points. You create demand through technical promotion, provide solutions and drive value during the sales approach. You participate in creatin...