Responsible for administration and support of critical systems infrastructure including the implementation, maintenance, configuration, and general support of technical services for a domain area. Reporting to: Information Tehnology Manager Responsibilities Deploy, install, and configure IT infrastructure systems. Maintain, administer, and support hardware, software, and technology services. Participate in the planning, life-cycle management, and development for systems. Proactively upgrade systems to stay current, resolve vulnerabilities, and enable new functionality. Maintain system backups, resiliency, and disaster recovery functions. Monitor performance of systems, conduct troubleshooting and diagnosis, and resolve operational and technical issues. Perform root cause analysis on failed components and implement corrective measures or process improvements. Resolve user issues through response to incidents or access requests. Provide emergency on-call support and perform occasional after-hours maintenance updates to systems. Define and document administrative and support best practices. Create and maintain documentation on procedures, technical specifications, and implementation work products. Ensure standardized and accurate inventories, records of installed assets, and software license controls. Provides feedback, operational requirements, and shares areas of opportunities with engineers and architects. Serve as liaison with other teams, vendors, consultants, and customer groups. Demonstrate effective communication skills and ability to work in a collaborative and independent environment. Qualifications Minimum four-year technical university degree or equivalent experience. Minimum five years of prior relevant work experience for the position. Multiple industry technical certifications. Possess a general to advanced knowledge of subject matter. Performs work under occasional supervision. Handles wide range of technical issues and work constraints, referring some more complex issues to higher-level staff.
This postion is responsible to monitor the sales activites, increase the market share and sales volume of Vascular products in Western India and Southern India respectively. The Primary purpose of this position is to increase the profitable sales for the business unit in the designated territory. The Territory Sales Manager - is responsible for developing and implementing local strategies in support of the goals and general strategies of the Strategic Business Unit (SBU). The Territory Sales Manager is responsible for the Customer Relationships in the designated territory. Responsibilities Develop and implement business plan that anticipates and identifies market challenges and opportunities in order to meet established and agreed to goals and strategies for the region. To form partnerships and work closely with distributors to assist in assist them with strategies to generate increased sales. To meet and exceed sales targets as outlined in business plans. Be solution oriented, technically astute and receptive. Actively monitor market share in the assigned region. Troubleshoot field situation and assist with tenders, bids, pricing activities and conferences Meet with customers on a regular basis according to ABC customers grading and promptly respond to customers requirements. Performing continual assessment of customers key drivers for purchasing and using Cook and Cook products Maintain productive partnership relationship with key accounts and key regional physicians. Provide timely feedback to the Team Leader regarding business plan achievement, customer situations and sales activities. Proactively ensures that you continually maintain comprehensive product, procedural and competitor knowledge. Ability to have a strong vision to make a clear Business Plan, implantation time limits Dealer level opportunity management by addressing their training needs and support managements. Business Goals to be achieved for the region. Ability to find solution for opportunities Effective communications. Attend and actively participate in sales meeting, conferences and educational and promotional meeting as appropriate for your region of responsibility. Proactively focus on continuous development of relationship management and selling skills. Clinical Support and Education Provide ongoing clinical support and education to distributors to assist them to support the customers in an optimal way. Attend cases and provide appropriate product support to assist clinicians achieve desired clinical outcomes and enhanced customer experience with the product and COOK. Develop referral networks between customers and experienced clinicians with goods relationship with COOK. Qualifications Science /Pharma graduate with high academic scores. At least 2 years of solid sales experience in medical, pharmaceutical or other relevant industry is preferred Knowledge in Vascular Products is a definite advantage, expereince in working in operation threater environment is an advantage Reliable, punctual and dependable Demonstrated ability to meet deadlines, balancing multiple priorities, and ensuring quality standards Analytical approach to problem solving with innovative thinking Highly organised with a focus on attention to detail Approach daily tasks with flexibility, initiative and enthusiasm Effective interpersonal skills including listening, verbal and written communication skills Fluency in written and spoken English is a must Travel within the assigned region to manage territory business